Leon Cycle Australia

It's a pleasure doing business with these guys. They'll bend over backwards to help you out. Can't fault them at all!

Order was fine. But $48 to post a parcel weighing 100 grams no more than 20cm long in the same city is appalling.

Rear rack for NCM Moscow 2, great item, disappointing it doesn’t come with hardware to fasten it to the bike. Instead went to Bunnings to find the right fasteners. Otherwise just back from 3 days on the bike with load on the rack and all good.

Excellent bike. Came quickly. Has lots of power and extras like lights and rack. Very happy. Good all rounder bike

I am impressed with the quality of the NCM Milano plus bike that I recently purchased.
The staff were helpful and friendly. And the bike arrived quickly. I would definitely recommend Leon Cycle.

I bought a ncm moscow plus and definitely, this is a very good ebike, worth every penny, especially after changing the factory das kit for off road kit.
Highly recommended

Have a NCM Prague, needed a new battery. Leon Cycles sourced & the appropriate battery purchased & sent out. Delivery very Prompt.
Thanks Wayne
Lennox Head, NSW.

Very happy with the advice and service I received. Items were sent out promptly.
Highly recommend Leon Cycles

We bought 3 NCM Milano bikes in Hervey Bay. One bike has only $150km on it, with a completely rusty engine. The Hervey Bay bike shop didn't want to help and another bike shop suggested to contact you, maybe you will help after we bought 3 bikes. But the only thing you said "no more warranty". Have a look at the picture, this engine was already rusty when we bought it! There is no way that it can look like this after 150km and we always have the bikes undercover. We will never buy a NCM bike again and we will tell everyone not to buy one.

The rack required some bending in a vice to fit my 29 inch Moscow and I had to buy 4 screws from Bunnings to fit the rack. The rack should be only advertised for the 27.5 bike. I should have purchased a eBay rack which would have been a lot easier to fit and for the money I paid for the NCM rack the screws should have been included. A bit disappointing really.

ALERTS – LEON AND NCM E-BIKES, DO NOT ERASE THIS REVIEW OR YOU WILL BE LIABLE UNDER THE AUSTRALIAN LAW
The lies start when the sellers advertise that the e-bikes come from Germany. It is not true. Around 75% of the bike is produced and assembled in China and later the final assemble is completed in an Easter European country (i.e. Not easy to obtain full information of the production of the e-bikes - why?). They are cheaper than most of the e-bikes and the price tells you the quality. The bikes have some manufacturing problems and if you claim warranty, the strategy of the business is to tell you that the warranty has been waved because you have not used the bike properly. This has happened with my wife's and my e-bikes. Leon Cycle, as the representative of NCM in Australia, does not select or train dealers in Australia. The Leon hides behind the dealers saying that they do not repair manufacturing defects of the bikes because the dealer said to them not to fix the problems because all problems were customers' fault (e.g. Who is responsible when a 6 months bike does not stop because the breaks do not work due to leak of the cylinders)

Excellent customer service, good communication and address your orders very quickly if u recieve the wrong parts, very happy customer

I had a good relationship in the past 3 years with Leon Cycle and they are always there helping with any issues.

Awesome service.my item arrived in perfect condition and arrived earlier then expected.very happy

Great! Support! Looked after me when I had a delivery issue really well. Perth Manager was extremely attentive and did really well supporting me through the process. Thanks Leon Cycles love your bikes and thanks and I appreciate your support, communication and resolution! Impeccable Service! Thanks for making mine and my husbands Christmas the best!

Excellent, delivered in 2 days Melbourne to Geelong, minimal assembly awesome to ride everyone tells me how good looking it is thanks Leon cycles

The light arrived promptly, and in good condition. However, it did not come with the bolt required to fit it to my bike, so I have been unable to install and use it until I can make the time to get to a hardware store to buy this part separately. I would prefer that the relevant hex bolt came with the light, even if the price had to be increased to cover it. Thank you!

Professional expertise offered to a electric bike novice. I ordered on line and my bike was assembled with accessories by Mickey. All in all excellent 5 star service.

Review is for Leon Cycles Wangara, WA. Great customer service. Phil was very helpful and patient and spent a lot of time with us trying different styles of bikes and sizes.
Mel loves her bike. Highly recommended.

A well organised website, easy to navigate. Variety of payment options. The 2 bikes arrived with no issues / damage. They were easy to put together. Loving our Miami Cruiser ebikes ‍️