Lacoste Emporium
Address | Shop 22, Level 1/287 Lonsdale St, Melbourne VIC, Australia | ||||||||||||||
Phone | +61 3 8609 8250 | ||||||||||||||
Hours |
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Website | lacoste.com.au/stores | ||||||||||||||
Categories | Clothing Store, Men's Clothing Store, Women's Clothing Store | ||||||||||||||
Rating | 4.4 22 reviews | ||||||||||||||
Nearest branches |
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Similar companies nearby Monograma — Suite 624/585 Little Collins St, Melbourne VIC Superdry — Shop LG24/369-321 Lonsdale St, Melbourne VIC Patagonia Fitzroy Outlet — 231 Smith St, Fitzroy VIC Myer Melbourne — 314/336 Bourke St, Melbourne VIC |
Lacoste Emporium reviews
22Great discount! And service was really awesome! They even helped us with the change! Really great staff!
Had a great experience here in the store. Lina who assisted me really have an exceptional customer service.
Great service here, I had to make an exchange for a pair of shoes and the next day they arrived after a store transfer! Super happy with the speedy and great service from Lina at emporium!
Surely love this shop, items are always great! Servicing at its best, warm and kind staff!
Rok is gentle and massive patient.perfect thank for providing such amazing personality person
Thanks!
Superb service. Kuddos to Lina and Vivily
From Discovery Adventure Travel and Tours Philippines
Great store with great service. Big thanks to the two staff who helped me out earlier this evening while the shop was quite busy.
Lina is friendly and provides great customer service. Very happy and definitely coming back again.
Visited the store today. Really good customer service. Lina helped me out to pick the right shoes. And answered all the queries I had regarding the return policy.
Patricia and Lina provided amazing customer service with beautiful smiles. They are very friendly and helpful, patient in styling us with attention to details. Will definitely come back and recommend to family and friends.
They are the best employee named Skyler and Lina. Very very efficient, helpful and kind. Best service ever
A nice variety of clothes, had great customer service from Lina helping me to organise a pair of shoes to be delivered from another store that fit my size.
Ive been purchasing many products from Lacoste. I love the brand. The service is good and staff are really friendly. Lina and Vivily helped me with finding the right bags for me and my husband
I was served by two lovely mannered ladies - Hannah and Lina - both most helpful and took the time to identify my particular request. And achieved the desired outcome. Well done ladies
Customer service is very important, not many company provide such good service nowadays.
Thank you Lina and Patricia for excellent service. They went above and beyond! Enjoyed shopping and will be back with family to purchase more items.
Lina, Hanna and Rock treated promptly and with perfect eyes for details, will come back and recommended for friends, thank you!
Dropped by the store on the weekend and appreciated how clean and polished the stored looked. Shoutout to Hannah for helping me out on picking some shoes. She was very accommodating and didn't mind attending to me even with my indecisiveness. Managed to convince me to buy 2 pairs! Thanks Lacoste for the great service today!
Terrible customer service the guy was so rude and had no people skills. Then he threw my shoes in the bag with no box and I had to ask for the receipt. Young and inexperienced he obviously did not want to be there and definitely should not be in customer service.
Very disappointing. I'll think twice before I shop there again.
I found a T-shirt I like on Boxing Day. The shop was very crowded because of the sale items and shoppers. Fitting room had a line too.
So I just went to pay without trying it on, and I asked the female cashier “can you please help me check if you guys have a size smaller than this in the system? ”. (Just because I thought ppl might put it back to the wrong place after trying it on or something.) She looked like she can’t be bother doing that and just shout to one of the girl on the floor to check. And right after she scanned my T-shirt she shouted again to her saying “don’t worry the system shows there is none left. ”
I mean.how hard is it to be just nice to check for customers what they want to find out? And not only that, she didn’t even fold my T-shirt properly. On top of that she didn’t smile at all.
For a shop like Lacoste, I had expected more of customer service than this. There was NO CUSTOMER SERVICE AT All from this female cashier today!
Wow Crazy busy this time of year, cudos to the great friendly staff that managed to serve the feeling of about 10 people at a time, and still manage to do it with a smile. As its bargain time I felt the need to purchase for both my family and myself. All being different sizes in both tops/polo's and shoes, was pretty impressed at the speedy service. Had to put up with a little bit of squashing around given the amount of customers in store. But that's all part of the sale rush this time of year! Great bargains at the moment!