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Kmart Tarneit

Address 540 Derrimut Rd, Tarneit VIC, Australia
Phone +61 3 8015 2000
Hours
Monday08:00-22:00
Tuesday08:00-22:00
Wednesday08:00-22:00
Thursday08:00-22:00
Friday08:00-22:00
Saturday08:00-20:00
Sunday08:00-20:00
Website www.kmart.com.au/store-detail/Kmart Tarneit
Categories Department Store, Baby Clothing Store, Baby Store, Children's Clothing Store, Furniture Store
Rating 3.2 69 reviews
Nearest branches
Kmart Werribee — Werribee Plaza S/C Cnr Heaths & Derrimut Rds, Hoppers Crossing VIC
Kmart Manor Lakes — Shop M01/455 Ballan Rd, Manor Lakes VIC
Kmart Sanctuary Lakes — 300 Point Cook Rd, Point Cook VIC
Kmart Truganina Dc Dark Store — 42 Modal Pl, Altona VIC
Similar companies nearby
Harris Scarfe - Tarneit — Tarneit Central Shopping Centre, 540 Derrimut Rd, Tarneit VIC
The Reject Shop — 540 Derrimut Rd, Tarneit VIC

Kmart Tarneit reviews

69
Sort by: date highest rated lowest rated most helpful
Brandon
03 November 2023 2:32

Unreliable. Came to grab something that was supposed to be in stock, but no one has stocked the shelves with the latest shipment.

Very unorganized and should’ve not been marked as ‘In Stock’ if you’re not organized with your stuff- what a waste of my time and petrol.

Tracy
17 October 2023 16:42

This store is so dirty, I’ve never come across a store like this. Stock cages everywhere & stock not being put out (a week later & still sitting there). Not to mention clothing on the floor everywhere because customers too lazy to pick something up that they drop. Shop somewhere else, this store is absolutely disgraceful

Sam
03 September 2023 8:16

Tarneit kmart employe not quite able to read and apply kmart return policy.

"Refunds will only be issued using your original payment method (includes the same card or device as purchase). However, if the original payment method cannot be verified due to a different digital platform such as mobile payment, watch payment, e-wallet etc.or a card was replaced, then you will be asked for proof of identity. "

I was rejected when I provided a proof of identity while I was not able to provide the card number that was visible on the receipt (last 4 digit).

It's very disappointing and frustrating when employees argue customer without really reading the return policy. This is really bad customer service

Durmus
22 August 2023 16:53

Your sunday manager young guy doesn't know how do his job got over 30 present from tarient me and my wife went away for our hunamoon came back my mother in law chucked a vacuum cleaner box away and recent came to shop like a gentleman would not listen to me I have been going to your shop for over 50 years over charger worth 30 dollar people how bought it payed 150 this kid should not be a manger wouldn't know a clear dopr

Janine
31 July 2023 7:20

Extremely bad customer service from staff, when I complained to the manager she said “it’s the weekend casual staff, we get that all the time!
Not good enough!

Janine
31 July 2023 7:14

Absolutely hopeless store and very rude staff, totally lacking in any customer service.
I am quite elderly and when I asked for a trolley (as there were none in the trolley bay) I was told to go get it myself outside, when i said “I beg your pardon” he pointed out side and said get it yourself?
NEVER any trolleys to use?

Karen
17 November 2020 21:18

Used the click and collect for the first time so easy to use online and easy to pickbup very good service

Gurjot
14 November 2020 5:39

Waited for 30min for click and collect that must had been done in 5 mins if that click and collect lady had listened and didn't take my order back. Didn't liked her attitude at all. Not a good customer service

Ash
27 October 2020 3:39

No reviews options or visitor post visible on Kmart social media page. I guess this is called customer service confidence. Absolutely disgusting behavior and third class service from Kmart staff backed by store manager. Most likely low stocks items are traded by staff to friends and family at Kmart Tarneit. Such a shame.

Fariha
22 October 2020 19:47

Very poor click & collect services waited more than an hour to get my order. Inefficient & rude staff was lying as well.definitely need behavioural training!

Sriparna
18 October 2020 6:26

We did click n collect for the first time. Absolutely blown away by the service. Got text mesg. Clicked on link to fix a time. Got another text with link to click on when we arrive. We arrived we clicked and advised which bay we are in. We waited for 20 minutes. They called out the name. I picked stuff n came home. There were cars parked at pick up bay misused by grocery shoppers who had option to park elsewhere. Tarneit central. I empathise with staff they are constantly moving n delivering stuff. Waiting was ok for me as i also work n this is hard work by making sure goods are delivered to correct customers. It is a difficult time and we must empathise rather than blaming. Every business has pros n cons.well done kmart

shrenik
17 October 2020 17:41

I don't understand why Kmart has opened this store. Whenever I want to buy anything, they don't have it in stock. In this lockdown, cannot go outside of 5 km radius and because this store never has anything available for click and collect, and don't want to pay stupid delivery charge so switched to BigW as they have everything available most of the time.

Rose
14 October 2020 17:49

Did the Click and Collect in Kmart Tarneit. Staff are ok but panicky. Signs for parking are not that visible, hence, customers having a hard time looking where to park at.

Piri
14 October 2020 2:25

Click and Collect service may need better explanation as the experience was not what was said in the text message. The number you call just hangs up. You need to go and collect inside the mall at the front of the store.

C S
17 September 2020 1:01

If you're going to close pickup for click and collect from 1-1: 30, maybe tell your customers that via email.or via text when you send the confirmation to pickup the order.or leave it on your answering service.or pick up the phone and say that.or write in on your collection bays. Just tell your customers. A 5 minute pick up just turned into 40 minutes waiting around.

Nic
31 August 2020 2:34

Love shopping here great place clean store friendly stuff. I can walk in this store and buy almost everything on my list every time I go in. Only down side to store is when you ask for something to be sent from other store it took 3 months to get it. By that time I found item in another Kmart store.

Sam
12 August 2020 1:50

When I asked a staff member for help I found the staff to be quite helpful and friendly, their service was wonderful and the layout was easy to navigate as it was just like any other kmart

Mitch
30 July 2020 13:08

Very slack and very unreliable! Ordered online since 11th of June and the order is coming from this store. They printed the tracking numbers and email it to me but its not working. Its been a week since ordering and still don’t know where is my order now. Chasing Kmart and Australia Post but they don’t know why and where is the order now. Disappointing!

Alexandria
17 July 2020 15:17

-Bit of a joke. They ask you not to use cash because of corona, so i dont bring cash. Then i try to get a trolley and they say 'oh we dont have a key for them. You need to go to the desk to get cash out', *face-palm* Right. Pretty poor form. I ask them to ask someone about a key and they just say 'we dont have it'. Not the best customer service

Meral
17 July 2020 0:58

I experienced very friendly & great customer services. Staff members were very helpfull to my needs.

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