OCEANIABIZ.COM

KISA Phone Australia's Seniors - Easy to Use Mobile Phone for Seniors

Address 1/158 Chesterville Rd, Cheltenham VIC, Australia
Phone +61 1300 557 453
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website kisa.com.au
Categories Cell Phone Store, Telecommunications Equipment Supplier, Telecommunications Service Provider
Rating 5 41 review
Similar companies nearby
iMobile Store — shop 12/105 Cochranes Rd, Moorabbin VIC
JB Hi-Fi — Westfield Southland Shopping Centre, Store 1140, Ground Level 1239, Store 1140/1239 Nepean Hwy, Cheltenham VIC
Apple Watch Screen Repairs Melbourne — A/252 Bay Rd, Sandringham VIC
iPhone Screen Repair Melbourne — G01- Ground Floor/252 Bay Rd, Sandringham VIC

KISA Phone Australia's Seniors - Easy to Use Mobile Phone for Seniors reviews

41
Sort by: date highest rated lowest rated most helpful
george
10 August 2023 23:39

The KISA phone is the best solution that I have found for my friend with Parkinson's. He is in a nursing home and exclusively uses the phone to communicate with his wife and daughter. The fixed location large mechanical buttons of the KISA phone work well for him. His previous simplified "smart" phone was problematic. Given his dry fingers with limited mobility, he could not reliably select items on the touch screen. He often accidentally put the phone into a virtually unusable mode.

I have received good support from KISA. They answered my many questions about using the phone here in the US. The phone is currently working well on a 4G service from a major US carrier. The phone does not support 5G but that is not a problem at this time.

The phone seems to be engineered well given a presumably limited development budget. The battery can easily be replaced by the user. The case is fairly rigid though of course not indestructible. The phone automatically checks for software updates when placed on the charger. However the phone should not be left on the charger all day since that may over charge the battery.

Jim
07 July 2023 20:53

KISA produce an amazing simple to use phone that has been perfect for my elderly mother who is vision impaired and has dementia. It's the only phone that she has been able to operate, which gives us peace of mind to be able to be in constant contact with her, along with the GPS component that is extremely helpful and valuable. The support staff are very quick to respond and to help and assist with any issues, and have gone out of their way to help. Highly recommend the KISA phone.

Tim
12 January 2023 23:02

This product was invaluable to my Father who had lost his sight.
The phone was easy to use and the support service was first class. No issue was too difficult to fix and the response time from KISA was excellent. Highly recommended.

Jane
10 November 2022 22:25

My 94yr old mother has had her Kisa phone with her every day for 4yrs - she is vision impaired and isolated in a aged care home & her Kisa has been her only independent contact with the outside world during the long covid lockdowns.
She is able to use it without vision and would like to say that it is the best phone she has had - the service has been excellent and she would recommend it to anyone in a similar situation.

Jennifer
10 November 2022 8:40

The Kisa phone was a favourite item for my mum as she had been totally bed bound for the last two and a half years and it gave her access to her family and friends.
She had the loud speaker option which was perfect for her declining condition as holding the phone also became a problem for her.
I would like to thank all of the Kisa team for inventing this useful phone and enabling my mum to have the joy of chatting to her family and friends whenever she wanted.

Andrew
20 September 2022 12:43

Great easy to use product for seniors, particularly those in aged care. Easy to use, secure and well priced. Thoroughly recommended.

user
21 July 2022 14:20

This phone was a brilliant, safe option for my 8 year old daughter. It gave us the added security that she could reach the adults in her life but she couldn’t access the internet/games/strangers. This is a brilliant option for children!

Daniel
17 March 2022 21:12

We helped my elderly mother-in-law purchase a KISA phone. She loves being able to easily contact from anywhere, a family member or call a cab, with the simple press of a button.

Beverley
02 March 2022 17:45

My MIL's Kiss phone has saved her bacon on a few occasions. She is in her 90's. On one occasion someone else grabbed her phone and alerted us to her having difficulty. Excellent for seniors!

Steve
15 February 2022 4:44

We bought this phone for my low vision elderly mother who had recently transferred into an Aged Care facility. She had never used a mobile phone before. She was able to use the phone successfully and maintain communication with us during COVID lockdown. It was a game changer.
The phone is such a paired back device it made it very usable and not intimidating. No lock in contracts with the phone plan was also a bonus.

Peter
07 February 2022 14:20

Fantastic concept and fantastic service, can't recommend highly enough. My elderly father can't operate a smart phone and is visually impaired, the KISA phone enables him to operate basic, easy to use buttons with all important contacts printed either as a photo or large font name, this makes it very easy to use and simple form and function makes it a winner! Thanks team for making life a little easier

RoryLynn
26 January 2022 9:32

Perfect product for those who have difficulty with memory and ability. Easy to use and manage and I would definitely recommend this product and service - Lynn

Robyn
17 December 2021 22:52

The KISA phone has been an absolute godsend for my 96 year old mother. She gets too confused with any other sort of mobile phone but has managed with this one so well. I adjusted it so she has to press the name twice to ring to avoid pocket dialling which is a great feature. She recently went to hospital and took the phone with her. It was wonderful that we could keep in touch while she wasn’t allowed visitors due to the lockdown. I don’t know how we would have coped without it. So many people in the hospital commented on it too. Thankyou so much for such a fantastic product.

Razor
05 October 2021 22:06

Excellent Australian made, Melbourne based product. Purchased this phone for my father who moved to an aged-care facility two years ago. It has been brilliant! Fantastic customer service from Kisa, highly recommend. My father has never used a laptop/mobile phone in his life. He calls me daily! Which is important during lockdown and I am unable to visit. Simple to use, easy to set up; Dad loves his KISA phone! Great to have pictures of his contacts on front cover as well. The volume can also be locked to loud on speaker for those hard of hearing, which works well for my Dad. One of the best things I had ever done when Dad moved to full time care.

D Jamieson
27 August 2021 4:39

My elderly mother in law enjoyed the easy to read mobile kisa phone, added photos with names of contacts- simple use on front of the phone. No need to look up contact number, just press the nominated face to activate

Rob
22 August 2021 3:24

My father has dementia and the Kisa phone was very simple and easy for him to use. Other phones were unfortunately too difficult for him to operate. The Kisa phone ensured we could communicate with him by phone for several years longer than would otherwise have been the case.

Beth
18 August 2021 22:34

Till my 94 year old father passed away a couple of weeks ago, he had a KISA phone which kept him connected with his family through the Covid 19 pandemic. He could easily phone us and also had no trouble answering it even when he was hospitalised. He had a smart phone too for accessing the internet but from time to time found it difficult to use. The KISA phone made a big difference to him and also to us and I can thoroughly recommend it. The KISA team has proved to be very responsive and great to deal with too. Thank you KISA!

Gabrielle
08 August 2021 3:17

I bought this phone for my elderly mother when she could no longer manage a normal phone. It enabled her to stay in contact with close family and gave her greater independence. She only has to pick it up and press on the name. All the features meant that she was able to be found if she wandered and also it disconnected calls if she forgot to do so. It was also very cost effective. We also bought one for a family member who had a stroke. It is a great innovation.

tania
14 July 2021 17:56

Quick prompt service always. Easy to set up and order phone.very reasonably priced. Reasonably easy to use for my father. Helpful and kind service when the time came to disconnect due to fathers deteriorating dementia.

Freda
25 June 2021 10:16

Kisa's service is excellent. Staff always helpful and Dimitry has bent over backwards to accommodate my needs as a Blind person. Really appreciate all the help. Thanks.

Add review