Kieser Malvern

Excellent staff, great facility. Kieser app is so easy to use. Looking forward to progressing with my program.

TOTAL INCOMPETENCE! I normally see Will who is fantastic. However, on this occasion, I saw Olivia as Will was unavailable. I found her to be non empathetic, and on one machine I asked her to pull down the handles (which were up high as seated), in which she rudely advised, "you can pull them down yourself. " I never need to ask this of Will, as he does it automatically and with a SMILE! Then at the end of the consultation, I gave the required paperwork, of which they spent 20minutes trying to scan! I was required to pay upfront, of which I did. However, a week later, I find (through MyGov history) that CLAIM HAS NOT EVEN BEEN PROCESSED TO SHOW ATTENDANCE AT THE CLINIC! NOT PROCESSING A CLAIM RESULTS IN PATIENT NOT GETTING REBATE! I had to call them today to bring it to their attention (well over a week later)! If they are learning, then the least the Supervisor or Manager can do is spot checks as IT'S A COMPLETE COMPLIANCE FAIL by all 3 people from Olivia to the 2 people it took to try and scan in the documentation!

You are in safe hands with Kieser. The Physios & Exercise Scientists have exceptional knowledge, attentive and are extremely competent.
I actually look forward to my next workout which, in the past was not the case.

I really enjoy going to Kieser and more importantly seeing the results. All the staff are exceptional, knowledgeable and helpful.

I recommend Kieser to everyone young and old. I use to be an orthopedic nightmare! Since I started the program I feel like a 20 year old! The staff are wonderful very caring and friendly. I have introduced few friends so far and they are very happy too.

Having started at Kieser with moderate to poor fitness, I have steadily developed and continue to improve. The staff are very knowledgeable and a joy to work with, which encourages me to keep up a regular routine.

I just owe Keyser a lot it has given me strength & a energy to do so much more with my life. The staff at Malvern are all amazing & it’s an absolute pleasure to see them twice a week. Always full of fun & nothing is too much trouble & are very experienced. My trainer Bec is a special gem & love catching up with her but Nathan, Pat & Aaron have at times helped out & are also wonderful & experts at their job.
I am grateful to Nichole for the effort she had put in to help my husband’s mobility. She had been a delight. Keyser is a big family & has to be the best staff ever. A happy half hour out of your day keeping you healthy.

I have been a Kieser member for about 6 months. I can already feel a positive improvement in my strength, mobility and flexibility. The one on one sessions are excellent and I have found all the trainers to be very professional and extremely helpful and friendly.

Kieser Malvern have been wonderful identifying my personal needs and putting in place a strengthening program which I am benefiting from immensely. All the staff I have met are professional and very caring.
Will

The staff are friendly supportive professional and make you feel they really want you to a achieve.

Staff are very welcoming and helpful, and you reap great physical benefits from their facilities.

Ove been going to Kieser for over 10 years! It has turned my life around I’m now back playing golf after being in constant back pain

Friendly, informed and engaged staff. High quality equipment and program which aligns with my needs. Even at busy times able to work through program in about 40 minutes which is very efficient. Highly recommend.

I started with Kieser Malvern when it first opened and it's the only wellness establishment that has kept me coming back year after year. I say wellness establishment because Kieser is not a traditional gym. It's hard to explain, but it's VERY different; very personalised and typically uplifting. The staff are so welcoming, knowledgeable and consistently so.

Great team here, definitely like a family.
I could not recommend this clinic more if I tried!

I have been training with Kieser for 5 years and it has helped me stay strong (and pain free from a previous back injury). The staff at Kieser at friendly, informed and extremely helpful. I cannot recommend them highly enough.

I had a bad back for almost a year. I was seeing a Chiropractor which didn’t fix my problem. After joining Kieser and seeing the Sports Science staff and Physiotherapist I am pain free and much stronger. Staff are always willing to help too. Lovely environment.

Excellent, modern equipments, in good condition, well maintained.
Professional and friendly staff. Very approachable.
A suggestion: maybe a manager or duty manager could walk around and talk or offer assistance/suggestions to experienced customers as well, ie not only in review sessions.

After having two hip replacements and a knee replacement I felt that I needed some strength training and after a recommendation from my surgeon I could not be happier with the results that I have achieved in being at Kieser. My everyday life now is so much easier, my movements, my strength and my overall well being is totally attributed to doing Kieser twice a week. I have recommended numerous friends over the past year who have all achieved a similar outcome. I love it.

I’ve been using Kieser since 2014 and been attending the Malvern clinic since it opened. The program has made a huge, positive impact on my wellbeing, and I appreciate the friendly staff and comfortable and safe facilities. I always recommend Kieser to my friends, without any reservation.