KICKSTW
Address | 314 Little Collins Street, Level 2 Royal Arcade, Melbourne VIC, Australia | ||||||||||||||
Hours |
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Website | kickstw.com.au | ||||||||||||||
Categories | Shoe Store, Clothing Store, Collectibles Store | ||||||||||||||
Rating | 4.4 63 reviews | ||||||||||||||
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KICKSTW reviews
63This place is a 10/10! I have bought a few items over the past few months! All of which arrived quickly & in perfect condition! In the last few weeks I purchased a large BearBrick blind box for my sons 10th birthday! When it arrived it was a pink carebear which I’m sure my son would not of liked! I sent an email not expecting much as I clearly purchased a blind box, you get what you get! To my surprise instead of back & forth emails Chris called me, we discussed the issue & he allowed me to return the item & pick one that my son would like! Chris, you’re a life saver mate! I can’t tell you how much I appreciate all your help! I would DEFINITELY recommend these guys!
I bought a yeezy. When i checked thoroughly when i arrived home, i noticed that there were 2 stitches missing when i took out the sole of the right shoe. It is obviously a factory defect. The next day, i went back to the store to have it exchanged with the same product. The staff said that it was the last pair that they have. So, i asked for a refund but said 10% will be taken from the original purchase price. I was so dissappointed and never ever coming back there again! I regret i bought from them.
KICKSTW service has been exceptional! I truly appreciate the assistance and support chris has provided. It's evident that they are dedicated to ensuring customer satisfaction. I'm extremely satisfied with the service and the results I've achieved.
I loved this store, very punctual and very fast with delivery, excellent quality products, 100% recommended
Best selection in Melbourne, really good customer service and quick turnaround on orders / shipping.
This site doesnt allow me to give a Zero so i have hesitantly given a 1.we used the online shoe-size converter table provided by Kicks.ordered online 2 pairs of ladies shoes & BOTH were incorrect when we received them. I have tried to reach out to KICKS on numerous occasions but they keep sending me to their websites' fineprint.
They do NOT EXCHANGE even if the fault is on THEIR END as is the case with my order. BE AWARE they are an absolute disgrace unethical & lack any care or compassion. They advised me to throw out my 2 x purchased Yeezys if they dont fit! We are now lodging a case with the NSW department of fair trade
DO NOT BUY FROM KICKSTW
Amazing store the employees are amazing people so nice and friendly recommend coming it’s worth the time u don’t want to leave meeko was the employee i had she is amazing and definitely will be coming back
Can’t ask for more, 100% legit business to deal with. Want to point out, Chris, who really went above and beyond to sort out my order. Really appreciate it man, champion very fast reply as well
Would give it 10/10 stars
Amazing consignment and fair prices. Great experience and customer service from one of the workers Mel.
Great range! Chris provided amazing customer service- super quick response to emails and was incredibly helpful with a quick turnaround delivery!
Mel was amazing in her service today for my daughters first Jordan experience! Super patient while we tried multiple styles and sizes! Thanks so much, my daughter had the best time & is very excited to open her present! Great location & display exceeded mr expectations! Thank you very much
Meeko helped us find a good pair of Air Jordans, really good customer service and place. We won a pair of dunks at the claw machine too, will definitely go back.
Hey guys I recently kickstw I shall say it was quite hard to find but upon the discovery I was instantly flabbergasted and amazing. As a man of etiquette I do not like to cus but the variety and options were stupidly amazing and extraordinary. Excuse my foul language as I am over the moon they had everything you want to have and not as expensive as so called secret sneaker store pricing was fairish good at young fellows I gotta catch a flight
Extremely happy with the service provided by Zen
Came into the store today to do an exchange. He explain that this wasn’t something the store does usually
But done us a solid anyway
With the rush of Boxing Day sales he still made sure we were happy
Thanks Zen
Legend
Amazing place. A lot of choices with reasonable price. Thanks Meeko for the great customer service, answering to all queries and request while patiently waiting for me to make up my mind will be back for sure!
Very good customer service and very good quality of shoes throughout the store. Mb is very nice and helps me decide what I want
This shop has good customer service as well as understanding what you needs or any questions that you have and i would like to thank chris for the help
I had some size enquiries about Yeezys so I emailed the customer service. Bikram replied back within 5 minutes. Was very clear about sizing and even provided some options for me to look at. Very highly rated!
Fake eyelashed little filo girl is a rude and presumptuous tart.you ain't that dope or fly girl get over yourself.are you there for work experience? Go back to high school.
Such a fantastic atmosphere, staff and owner all very nice people. Great prices and great selection of shoes and streetwear. Must Visit!