Kew City Medical Centre

I take my 1 and 4yo daughter great doctors and receptionists. Friendly, helpful and professional

Efficient receptionist. I went to receive a Covid Booster. The nurse was outstanding -friendly, knowledgeable, and explained possible reactions. Perfect injection tecnique. She performed a limb circulation test which was normal to my relief. As I was leaving she reinforced the possible complications to be aware of. Excellent!

Dr. Caglar is super professional and knowledgeable. He spends time explaining everything and doesn’t rush the consultation. Would highly recommend this GP clinic.

Dr Berk has recently been caring for my elderly father and I can only speak with the utmost praise and gratitiude for the care, competence and responsiveness which he has shown towards dad.
Dr Berk's medical expertese and diligence fills me with the greatest confidence and I have no hesitation in recommending his services to anyone in need of an outstanding practitioner with a warm bedside manner.
With much gratitude from Rob and Nicolo Maio

As always very lovely medical centre. I can say I've found my comfortability in this medical centre and know I'm very well looked after.

Easily booked a same day appointment for my baby and was seen by a lovely, thorough doctor. The reception staff were friendly and welcoming. I’d highly recommend this practice.

Reception is so rude, I called to inform that I am running late and it will be more than five minutes. So I canceled the appointment and she not even asked the re booked! And hang up! Where’s the customer service mind.

Booking was super easy and smooth, booked for the same day doctor, super! Doctor was great, responsive! Will visit again, kids are bulk billed!

Lovely team, easy to book via Hot Doc - I've always been really impressed each time I visit. A great, family friendly clinic too

It’s alway difficult moving surgeries. I went by the reviews. I’m so happy to say that the feedback of others was also my experience.
The medical receptionists were so lovely and caring. Doctor Berk was one of the kindest and most patient insightful doctors.
I feel extremely grateful to have “hit the jackpot”. When you are feeling vulnerable the last thing you want is to feel “dismissed” I highly recommend this practice.

Dr Berk was amazing and I appreciated his welcome, time, understanding and empathy.

I have clicked on 3 Stars as for me both receptionist’s attitudes were somewhat strained, closed off, prickly and unwelcoming when I called in quickly to book my first appointment. It all seemed like a big effort to them which was disconcerting.

Also, when I went back for my appointment they were unable to to deal with a difficult issue I was facing regarding the online patient information form which I couldn’t get to save properly on my phone. They made “my frustration and me” the problem and “became offended” rather than empathizing and saying “I am sorry you have had that experience, that’s strange, it is okay we will deal with it” Masters of customer service have these skills… and they definitely were lacking in this area which was a pity!

I went to Kew City Medical Center yesterday. It's was good place, near my house. The doctor, staff were friendly. I like this clinic. I will return next time. Thank you.

Sister received a booster vaccination. They didn't bother uploading it onto the Medicare system so it's not on the international passport certificate.
Could possibly sabotage family travel plans.
Shouldn't they get the basics right?

End of the day appointment but Dr on time and efficiently diagnosed and advised me of course of a tion

Dr Bandula was punctual, excellent, competent, polite and caring. The receptionist was very welcoming. Over all I was exceptionally satisfied.

Bulkbilled, fast, quick referral to a specialist. Nothing better than a GP referring to a specialist if uncertain

Just found this clinic extremely close to home for me, both the nurse that was as the front desk and the doctor were extremely welcoming approachable and helpful.
This place is going to be my new local!
Bulk billing is a massive bonus!

Excellent clinic.
Straightforward booking platform.
Pleasant, informative staff, comfortable waiting room, efficient service and excellent follow up.
Highly recommend.

So happy to find this place. My other Dr was getting too expensive and it was great to find a Bulk billed service in the area. Staff are very friendly and Dr Bandula is so lovely and helpful.
The staff at the front desk are very friendly and helpful! Also didn't wait long at all, Dr was running on time (this literally never happens) Great service here, highly recommend it.

I went there few times for the Vaccination and it was ok. But when I had to tell I was a Pensioner some staff didn't show nice attitude towards me. Just because I was a Pensioner. After experiencing that from few Staffs I felt scared and not confident to come back here. GP is a place where all kinds of Patients come to get checked out. Including Pensioners. I want to see more Staff who can handle and show Respect and Kindness Attitude towards Pensioners. Then you wont lose Patients who experienced something like this.