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Ken Muston Automotive

Address 205-215 Benalla Rd, Shepparton VIC, Australia
Phone +61 3 5821 6688
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday09:00-12:00
Website www.kenmustonjeep.com.au
Categories Jeep Dealer, Auto Parts Store, Car Accessories Store, Car Battery Store, Car Dealer
Rating 4.1 20 reviews
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Ken Muston Automotive reviews

20
Sort by: date highest rated lowest rated most helpful
Tristian
10 January 2024 16:10

What ever you do don't ask for the paperwork for what repairs were done on your car. It will be a waste of time they won't give it to you. Also if there is a problem with your car that they caused, they will deny everything.

Mark
22 November 2023 0:03

Came in on a Saturday looking at a jeep. Unfortunately I wasn't able to get a salesperson to acknowledge me, instead averting their gaze. It really shouldn't be that hard to give a nod and a "someone will be with you shortly" right? At any rate, I'm now getting a navara from the Nissan place just up the way

Hello
21 June 2023 18:47

If I could give this place a review 0 star review I would! I was served by the rude rude man named daniel! He was attempting to sell me an amg, and I had the most rudest experience! I believe because I am muslim he discriminated against me implying me being “poor” saying this such as “well you look like you couldn’t afford this” and discriminating against me for wearing a burqa! I am appalled and I will be filing a law suit and taking action effective immediately! I would never ever judge him for being a fairy!

Joe
29 January 2023 21:13

Wouldn't buy a car from anyone else they are the most helpful people when you are in need you would not get the service from any other dealer

Alan
12 July 2022 14:32

Great service from staff, had a look at the new Jeep L the guys were so helpful and pleasant, well done.

Daryl
27 February 2022 8:04

Very good service from the MG sales consultant. A limited range was available but at least there were some cars there for immediate sale. Chrysler and Mercedes are available too.

dan
13 January 2022 20:51

I found James and Troy very helpful with my recent interstate purchase, they informed me about a preferred partner program which gave me a good discount, plus they provided great assistance with the UVP and handover tips on delivery of the car, love my new car Thanks KM Jeep, great experience!

Adam
30 September 2020 19:28

What a refreshing experience to deal with, when it comes to buying a new/used car! Kelvin was an absolute pleasure to deal with and experienced in many areas of the vehicle, nothing was too much trouble and he understood the requirements of us. A proper test drive to show the capabilities of the vehicle, and delivered as promised to schedule within the week from signing. Stayed back afterhours to accommodate us traveling from Melbourne to view the vehicle and even delivery of the vehicle after hours. What a champ. Will highly recommend!

Ally
16 August 2020 17:58

I have purchased 2 cars from Ken Muston, and my partner has also purchased his car from there. We are now looking to upgrade, and are still speaking with the team at Ken Muston Automotive. The sales team are always so helpful and knowledgeable. They have a great range of cars to choose from. And the new service center is great. Wouldnt go anywhere else, and i'm looking forward to buying my next car there soon!

Rebecca
02 July 2020 22:33

Fantastic, its our second car from Ken Muston and we couldn't be happier. Great service, super friendly. Alex was great to deal with.

Steve
08 November 2019 23:36

After always dealing in Melbourne i thought id give these guys another go i could not be happier with the service they make you feel like a VIP as soon as you walk in the door what a great team i would never think about going anywhere else i cannot recommend Ken Muston Automotive highly enough i wish there were more than 5 stars to review these guys with

Mark
07 November 2019 3:55

One of the best experiences I have had is with the Ken Muston Automotive team. From the minute my family walked into the dealership we were made the number one priority. With a great selection of vehicles, finance options, friendly sales people, and excellent communication it made the whole experience perfect. After being back for a couple of services now, we continue to get the same level of professionalism from the service department, where they deliver on all promises, and have our vehicle back in a timely matter. If anyone ever needs a new car, we will always recommend Ken Muston Automotive.

Thanks guys!

Shaun
29 October 2019 11:07

Great service! Very happy with the whole process. Will definitely come back next time I need a car.

Max
24 April 2019 7:30

The people at Ken Muston automotive are extremely friendly and helpful, always a good experience when I go here.

Gayle
05 March 2019 1:40

Have just purchesed our 2nd vehicle from Ken Muston. Had the pleasure of dealing will Alex. Very Freindly, professional and knowledgeable. On pick up of car, time was taken to go through and explain all controls, even connected Bluetooth for me. Great Service!

Andre
19 January 2019 10:56

A truly exceptional customer service experience - every time. Thank you to the service team - and Jade - for promoting the personal aspect in an industry which seems to be losing its customer focus fast.

Linda
18 October 2018 7:03

We got our car from Ken Muston Automotive. Love the car thank you Bradley Smith for looking after us.

Douglas
04 September 2018 7:26

If you need your car serviced, this is the place friendly, pleasant surroundings and a good coffee maker. Now if you need to buy a car new or secondhand Brad is your man, tell him Neil said just pop in let him know what your after.

Vanessa
28 August 2018 15:12

Been waiting for my car to be fixed for two weeks with minimal contact with service department. I have had to initiate contact with the service department to get feed back on how my car is going. I have always found the service department to be professional but on this occasion I am very disappointed.

Jai
08 May 2018 19:41

The best automotive customer service we have ever had. Will come back to you every time from now on. Thanks so much Kate

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