Kaya Health Clubs Prahran

Amazing facilty would highly recommend:) alot of class variety, great instructors, friendly staff, great facilites, etc.if not for moving interstate wouldnt be leaving:)

*Edited to reflect management's review*
Kaya's response on reviews was pure damage control also buying sympathy votes from the public. If you only aim to see all 5-star reviews, train yourself & your team better.
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While Kaya may have been great and fun before Covid, their unethical, dishonest and lack of care and respect for their members is appalling. Having been a loyal member of both clubs at Kaya since 2019, and also a returning member after a year overseas, I always had no issues accessing multiple passes daily until one front desk staff highlighted that it could have been a system bug that had allowed me so? Without communication of any kind, Kaya manually removed me from Muti-pass access. All members should enjoy the same access, THAT IS FAIR. What was not acceptable was how Kaya could not have cared less to even pick up their phone for a courtesy call before their unprofessional manoeuvres. Not to mention that I’m still waiting for one after I raised the issue 8 weeks ago.

The best value gym! So rare to be able to find a space that’s inviting, has great facilities and such a great range of classes at good times for such an affordable price! Especially reformer! So sad I have to leave because I’m leaving the area - open more gyms please! In Hawthorn

Dishonest, shady and money gouging, disguised behind the idea of “well-being”.

After my year with KAYA had ended, I did not renew my membership. However, I kept getting money debited from my account, despite not having used the services for months.

In an effort to stop these direct debits without my consent, I rang my bank and asked to block KAYA. In response, KAYA sent this to a debt collector who has been hassling me. This is after having hundreds of dollars already taken from my account, without me having used the service whatsoever. Now they want more $$$.

If you’re looking for an affordable gym that puts its members well-being before financial gain, I would suggest looking elsewhere. The privacy of the gym is good and the classes are great, but the whole set up is designed to drain your finances every stop of the way (cancellation fees etc etc)

Looking through other reviews, it seems I am not alone. Women returning from maternity leave, people struggling through COVID, others losing their job. Doesn’t seem like any of these things take importance over the corporate dollar. Pretty lame from a place that preaches wellness

Love Kaya! Great classes, reformer, gym, instructors and the place is beautiful. Prices are very reasonable for the classes you get. What’s not to love

Have gone to Kaya for 4+ years and love it! Passionate instructors, great classes, friendly front desk staff and very reasonable cancellation policy. Love it!

Honestly the best gym, Pilates training and yoga facility in Melbourne.
The space is so warm and friendly and the training is hard!
The instructors are top notch.
I could not love Kaya more.

Joining Kaya was one of the best decisions I’ve ever made! Such a lovely space with the friendliest staff

The classes booked out very quickly and the reformers were very crowded next to each other and to the walls. The reformer classes also had no difficulty rating, so it was hard to know whether the class would be easy or challenging. Shower and locker facilities are great!

I must say my experience in Kaya so far has been exceptional. The instructors are knowledgeable and friendly, and the facilities are outstanding. I also appreciate the supportive environment from staff members, instructors, as well as fellow club members. I personally love my pilates and yoga classes. Though there’s still plenty of activities to do there, such as gym, cardio, barre, etc.

Overall, I highly recommend Kaya Health Club for anyone looking for physical fitness through pilates and yoga. With such a welcoming atmosphere and expert instruction, it’s no wonder why Kaya has become one of the premier health clubs in the area.

I look forward everyday to try a new form of exercise at Kaya.
So many options to choose from that you’ll never get bored. I enjoy my every class at Kaya.

I’ve been with Kaya for a long time and absolutely love all the staffs here. They’ve always been professional and friendly very happy to help you once you approach to them. Yesterday I encountered an incident in my class which is absolutely unacceptable. I was in Michelle’s class the other day. I’ve always had a bit of issue with my back that I couldn’t bent over too much. I’d always inform the staffs and most of them are being so helpful. Except for this time…
I was struggling with putting the foot bar to the other side since I can’t really reach it. She appears to be annoyed because I was slower than the rest of the class and it was loud. She did not offer to help me with the adjustment and accused me of being slow and loud. And she did not offer help the entire session. I raised my hand asking for assistance and she’d ignore me the whole time.

I absolutely love Kaya but this time with the incident definitely makes me rethinking of continuing my membership here.

I want to start by sincerely thanking Kaya Health Club and expressing my gratitude for it. It is without a doubt among the best health clubs I have ever visited. The front desk and admin staff were outstanding and supportive at all occasions.

Additionally, I think I've attended hundreds of pilates classes at Kaya Health Club without ever having a bad experience. The pilates instructors were unquestionably legends, particularly Michelle, Claudia, Bri, and Matt.

Overall, this gym is absolutely amazing and will recommend to anyone who lives close by!

I love Kaya Prahran! It is such a welcoming and supportive environment. With heaps of classes on the timetable as well, there is always something that I can jump into that will work with my lifestyle.

Kaya did not notify me when my pregnancy freeze period ended. They charged me hundreds of dollars while I was recovering from birth, without setting foot in the gym or hearing from them. When I raised this with them, the owner flatly refused any refund because of some detail in the terms and conditions. Instead they only offered a discounted membership, which I was not in a position to use. Not notifying members when a freeze period is up is definitely not a common practice across the industry. And is particularly disappointing from a company that claims to care about women’s well-being.

I have been a member of this gym for years for a reason.it's the best! The classes and trainers are second to none! Thanks team Kaya!

I absolutely love this gym! Have been a member at the Prahran Club for quite a while and everything is spot on - from the ambience, professionalism of their team and offering of classes. Would highly recommend.

I love the Prahran Kaya club! The membership fee is incredible for number of classes available per day. I joined the club to improve my fitness and was a first timer for Pilates. All the staff were very welcoming and encouraging. The teachers all have their own styles but after every class you feel incredible. Everyone who attends the club in my experience is very friendly and happy to help you. The club also has a massive gym and lots of other classes available which makes for a great weekly workout schedule. The cancellation fee for the classes pushes me to go to Kaya in the early mornings, which is a great motivation. Overall, I am loving Kaya and would recommend it to anyone looking to build a regular fitness routine.

Great gym with a range of classes and equipment. Lots of Pilates classes at different times and various instructors which makes it easy to find someone who's approach and teaching style you enjoy!

Such a great gym! So many classes on offer + a traditional gym equipment/spaces so you can also workout at your leisure. Would definitely recommend.