Kat the Label

Popped into the lovely Cremorne boutique recently after looking at Kat the Label products online and has a great experience. The sales assistant was helpful and I was pleased to leave with a set that is super comfortable and such beautiful quality. I will without a doubt purchase more products from here in the future.

There have been 3 times in my entire life that I have received the wrong items in an online order and all three of them have been from Kat the label. On one occasion even the replacement order came with the bra faulty (underwire jutting out). Either I’m a crazy outlier or they need to sort out whatever is happening at their warehouse.
It would also be great if they could speed up the resolution process or at least express post when they have made a mistake. I am still waiting for my order 3 1/2 weeks after originally purchasing. Such a frustrating experience. I’m regretting my purchase.

Shopping at Kat the Label was a great experience. The service was great, it wasn't too overbearing but you also didn't have to go searching for assistance. The recommendations the staff made were extremely helpful, the change rooms were clean and closed fully.
I enjoyed the experience and love my purchases.

LOVE the ladies at Kat the Label. It’s a beautiful space that’s conveniently across the road from my apartment, and they’re always so helpful and accommodating. Congrats on the new store!

My absolute favourite lingerie brand! Amazing quality products and the staff are so genuine and sweet - it truly is the best shopping experience, both in store and online I’ve recommended it to so many friends!

My absolute favourite lingerie brand! So nice to shop in store at their new location.