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JTech Store Samsung Authorised Service Centre

Address 6 May Rd, Lalor VIC, Australia
Phone +61 3 9043 0791
Hours
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
Saturday10:00-17:00
Website jtechstore.com.au
Categories Electronics Repair Shop, Computer Service, Electronics Accessories Wholesaler, Electronics Store, Mobile Phone Repair Shop
Rating 4.6 21 review
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JTech Store Samsung Authorised Service Centre reviews

21
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17 September 2023 17:14

I went here to give my Samsung phone for repair. Jackie and his wife are very nice, along with good customer service.

I also bought headphones and mobile covers for my other phones. Mobile covers are very reasonably priced as compared to the market.

Highly recommend this place if you are looking for any kind of phone repairs and accessories.

Nicky
09 September 2023 3:23

My Screen broke and when I came back it looks brand new and when they do something they spend so much time to do it perfectly and the staff are very nice

Brend
30 July 2023 20:14

Excited about my new Samsung Tab plus tablet, and saddened by dropping it on a concrete floor. JTech replaced the screen in a hassle free way.
They gave me a discount on a screen protector too for both my phone and tablet. Friendly service, they took their time with me and other customers in the shop.
Hopefully next time I come in its for a case or another accessory and not for another screen ;).
Thanks again!

Rayhan
31 March 2023 21:08

I visited the store twice and found very professional, experoenced. They know exactly what to do. Special thanks to Jackie, she was amazing in her support.

Zoran
27 March 2023 0:38

I wish all businesses have customer service like JTech. Called for a samsung screen replacement over the phone, I was given a price and they stuck to it. Had the screen replaced and pocked up in a few hours. I highly recomend JTech for all your mobile phone, laptop repairs. Kepp up the fantastic service JTech

Tauseef
08 March 2023 10:43

Staff was welcoming, guiding through entire repair process and explaining all minor details. Though my Note20 Ultra isn't repaired yet, however, I was very impressed with their staff going extra mile and providing all possible help.

Keep up the good work! Hoping to post another positive review once my handset is repaired.

Bev
05 March 2023 9:51

Fantastic service, recovered and fixed my grandmothers tablet and retrieve all her photos can't thank them enough

Randle
26 February 2023 14:09

The best place to get your samsung mobile device repaired. Fast turnaround and helpful service.

Trevor
21 January 2023 22:00

Great Service by JTech Store! Very easy to deal with! Samsung phone was broken. Wasn't worth repairing due to age of phone and condition. They sold me a re-furphished phone for a reasonable price with 3 months warranty. They transferred all the data accross as part of their service and I had a phone up and running within 2 hours. Great service by the team! They are the only genuine Samsung Repair Shop in North Melbourne. Avoid the stores in the middle of the main shopping centres. They use non-genuine parts and void the warranty of the phone (even if they say it is genuine) when they replace the broken screens etc

Gregorio
02 December 2022 0:15

Very disappointed, Tuesday I dropped my phone off trough Samsung for assistance because the sound was crackling. This morning I put back my back up from my cloud and still the sound crackling! So it wasn't dirty the speaker, it's faulty as I was saying. I'm going to complain with Samsung now because still I got the problem.

Sim
20 October 2022 5:21

Great service, friendly and professional. Fast turnaround and exceptional quality repairs. Very happy to use them again.

Amanda
19 October 2022 6:51

Stoked with this shop. I was lucky my phone was under warranty but must commend Eddie on his service. Walked in at what seemed like peak time and he was fantastic with all customers.
Amanda & Darcie:)

Moataz
03 October 2022 6:14

Been here 3 times for different services reapirs prompt and easy staff always find a solution. A+

Charlie
14 September 2022 19:58

Took my samsung frontier smartwatch to see why it kept turning off. I was told l would get a call in a couple of days with the diagnosis. I had to call them the following week twice to see what was wrong with the watch. I was given a call back a couple of hours later with them telling me a new battery was needed and that the mother board was faulty and needed to be replaced at a cost of over $350. I took it back and ordered my own battery and replaced it myself. The mother was in fine working order. Ripoffs and fraudulent activities at their best. Would never recommend to anybody. Very disappointing.

grace
07 August 2022 16:59

This is store good, super fast to attend to customers. I am happy, i got my phone fixed so fast!

Katie
26 June 2022 7:58

There is a reason J Tech has such a high star rating. They are excellent at what they do. Customer service runs rings around trying to deal with Saumsung directly. When they say they will do something, they do it. You can trust them with your devices and repairs. Thanks team for your help with my phone.

Murat
07 May 2022 10:42

Phone wouldn't switch on. Took it to JTech they tried there best by trying a new battery but still didn't work. Usually the cost would be around $50 or more for time & labour but they were nice enough to except no charge cause it wouldn't switch on. Nice people friendly service & honest.

Grace
15 April 2022 0:32

The best! Quick efficient service. I had my smashed phone repaired in under three hours! Highly recommended!

Lorena
29 March 2022 22:11

Wonderful service and assistance. Friendly workers. Very helpful. Thank u so much for fixing my phone.

Michael
06 February 2022 11:12

Highly recommend this authorised Samsung repairer! They handled my warranty claim better than the Samsung retail store I first went to, they kept me updated along the way, and explained everything they they did.

If you're thinking of coming here, don't think twice!

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