Jetts Reservoir

Great place, fitness fun and friends all in one. Thanks to the manager for always being so helpful

Love to workout in this gym, Amazing manager, always helps me out with my doubts and friendly people, great vibe.

What is wrong with all the haters on here? Tiffany and Co are the best! ️ So caring and supportive! The sign says ‘Reservoir’s favourite gym’ for a reason! You do not not need to go anywhere else! Great facilities and amazing location on the hill.

Jetts Reservoir, is not the biggest gym going around, however it is a great choice for me.
With its 24 hour access, It allows you to achieve your workout at any time of the day no matter how busy you are.
All the members are very friendly and helpful, this is due to the environment that has been created, together with the attention to detail that is given to you by Tiffany, Cass, Jareth & Matt certainly substantiates a five star rating

Been a member for over a year. Friendly staff, easy to talk too and helpful. Appreciate their support.

Been a member here for 5 years now and love the friendly staff and the over all family vibe this gym gives off! Wouldnt go anywhere else

Great gym, knowledgeable staff, a little lackluster on equipment - no crunch machine, deadlift station or boxing bag but still a great place to get a workout in

Unable to give a 0 star rating so 1 will have to do.
Cancelled membership as I was moving out of the area, went into the gym, signed the paperwork as required, handed back the key Fob and was told it would be actioned plus an email confirmation.
No email, no call and direct debits have continued to come from the account for 2 months. Called to ask why it hasn't been cancelled, they claimed they have no record of the cancellation and cannot find the form i signed.
So not only will they not file your paperwork or carry out basic administration, they'll illegally direct debit you regardless of signed documentation (that they required, no less).

The worst gym ever found on planet earth. I cancelled my membership due to their bad customer service and after cancelling and clearing all my dues they are still deducting money from my account. Day light robbery. Its not only me I know many people who are not happy here and have moved to other Jetts nearby. This gym is also spoiling the image of Jetts, someone needs to look into it.

The gym is great size, good equipment, great facilities.
There however was never any hand soap which is really unhygienic, and the professional conduct one of the PTs in particular was absent when he is there off shift. Bit annoyed as I asked my membership to be hold on 19th December and then I didn't attend over the holidays for this reason, yet it was too late as they were already unstaffed, it wasn't actioned and I wasn't offered a refund.
When I cancelled my contract, they said they would not give me a copy of my cancellation notice, which to me sounds illegal to not give me a receipt upon request.

My partner tried this gym. It's pretty good for people who already know their routine workout. But if you are a starter there are people to help. It's a bit pricey too. Overall I would recommend it

I remember when this place first open man it soon became my favorite gym i miss living in reservior i miss this gym

I don't leave many reviews, but I have to say that I am extremely disappointed with this place. I signed up, as and as part of my sign up, I asked if there was anyone that could help with doing a workout plan for me. They offered a free personal trainer consultation, where he or she would write a plan. I could then keep using the trainer at a fee, or could just continue on the plan. That sounded great, so I signed on, paid my fees and straight away, they started charging me. I waited a few days to get a call for an appointment with the personal trainer, nothing. I called and they said, yes, that I would get a call to book in a time.almost 3 weeks in, nothing. I Have not gone to the gym, waiting for so called appointment. I called the gym, no answer, even though I made sure I called when they were supposedly staffed. I called their headoffice, and guess what, no answer. I had to leave a message for someone to call me back. A woman called me back in the afternoon. Told her the story, got the usual "oh that's not good story" and that she would chase this up and get back to me. Still no call back. This is a joke.
If you want a gym and want 0 zero help, fine, this is the place to go, but if you're looking for a place where on the odd occasion you may need some assistance, don't bother. I have now paid for 3 weeks membership, and had zero time in the gym. Great way to burn your customers. Now I have to start the exercise again and find somewhere else.