Jetts Craigieburn

Very crowded, people are playing their own loud music and not even one working clock in premises. I waited for 1 month to see if they would fix it but nah.

I have been training at the gym for 1 year.
The state of the gym looks like a tip, the toilets stink, like urine, no wet wipes, machines need to get oiled down. It's absolutely filthy.

Been going here for over a year. It was a decent place but it’s gone to the dogs now. 90% of the people there don’t have a membership. They just bring their friends and relatives to socialise and crowd the place. Post 7PM is the circus show.

I have been training here for a few years now and not once did I have an issue with Jetts, ever since Zap took over it’s all gone down. The place is money hungry. They are constantly charging me random amounts for no reason. There is no contract in place so even if the payment doesn’t come out they have no right to charge me a late payment fee!

Since ZAP has taken over from Jetts, things are becoming progressively bad. No hygiene taken care of, no wipes, no tissues, weights thrown on the floor and really bad atmosphere.

Worst hygiene
No sanitizer no wipes
No staff
Broken machines with no notes, some could get hurt

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Honestly, I am not happy with the Gym facilities. Hand sanitizer is always out. Hand wipes are never ordered within the time, so it is out of stock and when you ask the team member, their response is awful.

The skipping rope is broken. It is not a great place to do exercise: (

You wouldn’t find all the fancy machines like you would in a body building gym but it has all the tools, tricks and equipments that will help you look in great shape mentally and physically. It’s a small gym but it’s good enough plus the membership fees are quite reasonable and there are no hidden charges. Always been a Jetts fan always will be.

The most important thing is they don’t care about customers because they know they don’t have much competition in near by area. As there are not much gym in that area of craigieburn and Mickleham so people will come. They don’t fill supplements like protein shake on time. Most importantly gym is too small and too many people in the evening

By far the worst gym in all of Melbourne,
Their phone has been broken for ages now, their scales have been broken for over a week, their dispenser in the bathroom has had no soap in it for over a week which tells me people don't wash their hands when they’re done in the bathroom.
None of their members wipe down the bench when they're done.
The equipment is cheap, the smith machine has the safety bar welded on so you can't even adjust it to go down when you want to stiff leg deadlifts.
The seated cable rows whole stack doesn't even equate to 70kg.
It's honestly the worst gym I've ever attended, staff are never there and the layout is so bad.
I've trained at many many gyms & Jetts in Craigieburn is by far the worst I've ever attended.
Would never recommend this gym to anyone, most poorly managed gym, no care factor by staff, absolutely lazy.

I use Jetts Craigieburn every now and then (I’m a member at a different club, but travel). Especially since Covid restrictions were in place, the cleanliness of the club has been great, equipment has been well spaced to allow for social distancing, and staff genuinely care about your health and well being. Highly recommend

The staff will never pick call. I have tried ten times during staff working hours. Does not ever get back on phone number left on voice mail.

They gave me one month free member ship but they took money from account.and went to gym last night e tag was not working even bill paid.and no emergency contact number at night time to contact them asked about why e tag did not work?

My experience with jetts Craigieburn has been good in general. Sam is a very friendly face, the gym vibe is good, its clean and never overly crowded, the equipment is not all crammed up like some other gyms in the area.
With that being said, my only gripe with jetts is that everytime I try to access the gym in some other area it won't let me. I thought if u r with one jetts you can go around at other jetts too at your convenience but this was a failure on multiple times, out of hours customer service was quite useless.

Best gym i have ever joined. Staff are really nice and friendly and helpful. Very clean gym. Highly recommend anyone to join.

I liked my previous gym but was finding that it wasn't the most conveniently located and after having a look at the local options settled on Jetts Craigieburn.
In the couple of months that I've been a member I have discovered that my initial concerns in regards to it's size have completely evaporated as Jetts Craigieburn is a compact yet well equiped space that provides plenty of scope for a complete workout.
An added bonus is that the staff, Sammii, Jarrod and Andrea are warm, pleasant, cheerful and only too willing to render assistance when asked and I have it on good authority that Dass is no different and look forward to meeting him.

Fantastic gym! Staff are amazing, very clean. Sam the PT is outstanding! She's really helped me with my goals. Highly recommended