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Jaycar Electronics

Address 4 Wedge St S, Werribee VIC, Australia
Phone +61 3 9741 8951
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-19:30
Saturday08:30-17:00
Sunday10:00-16:00
Website www.jaycar.com.au
Categories Electrical Supply Store, Audio Visual Equipment Rental Service, Electronic Parts Supplier
Rating 3.4 37 reviews
Nearest branches
Jaycar Electronics Altona — 14/16 Lobelia Dr, Altona North VIC
Jaycar Electronics — 204 McIntyre Rd, Sunshine North VIC
Jaycar Electronics — 175 High St, Melton VIC
Jaycar Electronics — 110 Franklin St, Melbourne VIC
Similar companies nearby
The Good Guys — 161 Old Geelong Rd, Hoppers Crossing VIC
L&H / Lawrence & Hanson Hoppers Crossing — 94 Old Geelong Rd, Hoppers Crossing VIC

Jaycar Electronics reviews

37
Sort by: date highest rated lowest rated most helpful
Rachel
19 September 2023 16:50

Called in just on closing time for a difficult to find cord and the guys could not have been more helpful.wonderful service Thankyou!

叶淑娴
06 August 2023 9:39

Staff are so friendly as I'm not a tech savvy person, they are so warmly welcomed me and offered best customer service which you will not get from big company (JB hi-fi), even I need call them several times after to get help to set up my system, they tried their best to help me on the phone as well, will surely go back in the future and highly recommended.

Ashley
27 November 2022 10:19

Fabulous range for a small outlet. Really helpful and knowledgeable team. Super friendly too! Check the website for availability and don't forget to join the rewards program.

john
24 June 2022 17:10

I'm a fan of jaycar.but I find not all stores are the same some are most definitely better than others.that's my take

Robert
17 March 2022 3:30

Great staff, very knowledgeable. Good variety of electronic products. Reasonable prices. Ron is a great bloke.
A couple of years later staff have changed, but are still very helpful with great product range.

अजयसिन्हः
13 March 2022 21:26

Proactively checking QR and masks?

No thanks i would rather buy online and wont give single cents to you. Enjoy your moment of "authority"!

Adam
25 January 2022 10:13

Great service, always helpful and knowledgeable. Heaps of stock, something for every one electronics store - love it!

Peter
19 December 2021 13:49

We bought a bluetooth device today at the Werribee store, exceptional service from the young salesperson who helped us to set it up. Thank you again, very much recommended!

Andrew
14 May 2021 11:09

Bunch of rude uptight staff. Learn some customer service and I'll see you with consumer affairs nuffys!

Andrew
04 April 2021 7:34

0 understanding of customer service let alone consumer law. I've been treated rudely before and ignored it as I live Jaycar butbuts reached the point at this branch where I refuse to go back. 30 minutes of my Sunday I'll never get back! I really hope you learn better customer service - the hard way!

Brendan
24 February 2021 1:41

Prices on shelved items are high although since this store is so convenient, I'm happy to pay extra for the convenience.

Anne
20 February 2021 17:55

My partner always insists on Jaycar as he finds it to be the most reliable electronics store. We had to make a return to this store the other day - which we had never done showing we do generally get quality stuff here - and I was pleasantly suppressed at how easy the process was. The staff were nice and there were no hassles about the return.

Paul
03 February 2021 4:16

Friendly staff and good variety of stock. Staff member was very knowledgeable. Parking it the back. Thank you

Ian
19 January 2021 1:00

Good range of electronic products including electronic hobby parts and tools.
Good advice on parts and equipment but sometimes depends on the particular team member who deals with you, mostly good but a few who dont go the extra yard to assist.

Dillon
06 January 2021 5:50

Rude and trashy staff, Spoke down too my wife and i, Proceeded too tell us after saying item wasn't available we have too purchase online for click and collect, After doing click and collect told item wasn't able to be located.

Peter
16 December 2020 16:41

First time there i could of stayed for hours finding things i been after for a while now.
Ill definalty go back

Nathan
06 June 2020 20:20

Poor customer service, stuff members were only busy what they were doing and chatting, and ignoring the customers in the shop. Bad experience.

Stygian
13 May 2020 14:07

I wouldn’t send my worst enemy into this store! First time I went in after 10mins of looking at items someone asked if i wanted help, I said I am happy browsing and they replied ‘okay whatever’
TODAY I go back, needing a cord, I’m in the store for 20 minutes, an empty store, only my husband, 3 staff members and myself, and not a single staff member asked or offered to help me. Disgusted!

Lucky
19 April 2020 21:49

Very helpful and professional staff. They certainly know their stuff and happy to give you practical solutions. Best customer service. Thank you for your service. 100% happy.

nick
01 April 2020 13:48

Very disappointed in the service that I received today, went into the store to purchase a product that was stated to be in stock and when I asked the sales assistant he could not locate this product, it took him over 5 mins after searching a number of locations. He did not once offer a different product or to order this product in.

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