IGA X-press

Somewhat polite, expensive, rarely enthusiastic about your presence in the store. Convenience trumps experience.

Pros: Conveniently located for when I need to grab something last minute and don't want to drive to the shops. Staff are all really friendly and it's always nice to have a chat with them. Open late and has a bottle shop.

Cons: Produce isn't always the freshest and it's also expensive, but I suppose I am paying for convenience.

I love my local IGA! I’m here every day to pick up whatever I need. Even if I’m looking for something they don’t have, they listen to what we are looking for and are willing to stock it.
Mina and all his staff are exceptional, always serving with a smile and making everyone feel at home. Best store.

Very good and organised store, fruit and veggies always fresh, whole staff is too good, must visit and meet whole team members.thanks

Traffic inside their carpark is shocking busy!

Most of buildings use their carpark lane to drive through and push me through.
Not only one car but ALL cars: bad drivers blocked all carpark spots while I was trying reverse park near IGA. They kept blocking my carpark spots so I drove 100m far for them, wait them to turn left into their buildings.

Giving the hazard lights would stop the flow and able to park at the busiest time but I won't come back.

Since the meat wasn't so fresh, I left and purchased elsewhere.

Well stocked and affordable neighbourhood supermarket with a decent bottle shop too. The staff are always friendly.

Ordered snacks off uber eats and received the wrong order. Won't waste my money here again

Excellent customer service. The guy at the counter who handles Uber eats was very helpful with my order.

Look, staff are friendly and helpful and prices are generally what you'd expect from an IGA Express/convenience store - not here to complain about that.

At this store, I have constantly been overcharged in that they will scan things multiple times and not rectify it. I had asked once to have an extra $2 item taken off, he added it again (making it 3 items instead of the 1 I was buying) then deleted the one he had added leaving it at 2 again. He pretended that he didn't understand so I just didn't bother, I didn't have the energy but I know for certain we had conversations previously and he understood perfectly fine.

Another example is with bags, just don't bother - bring your own. Of course they are 15c not a big deal but its just really frustrating. I was charged for 3 bags when only 2 were given to me plus only 1 actually needed to be used, again I didn't have the energy to dispute.

One of the first times I entered the store another person around my age was making the cashier aware that she had been overcharged, of course they never offer receipts but the cashier did offer to rectify it - this person didn't want the refund, rather that the person responsible be held accountable and stop this fraudulent behaviour.

If it keeps happening, I will officially escalate the issue, especially since I know I'm not the only one.

If the store needed money or there are family issues, I'm sure the community would be more than happy to help (I certainly would) in whatever way they can, but going about it this way is just not right.

Great store with everything you need and easy to find what you’re after. Quality produce and groceries and friendly staff with excellent customer service. This is my go to stop for quick groceries!

I like the guys who work here, especially the night shift dudes. They put up with some rude, weird customers but seem very cool

Convenient store with all the essential.goods are packed in. Great to have in this area. Efficient service. Its like a mini supermarket.

I found my peace with the place after shopping there and getting annoyed one time too many. It‘s a bottle shop (occasionally stocking fresh produce which wilts away, with a generally overpriced but fair range for a convenience store, and mostly polite staff).
If you need one more onion or bin bags — OK. If you can avoid shopping there, avoid it. Maybe they‘ll get the message, but it‘s doubtful. It‘s not fair!

Okay for some things, great for snack food and staple pantry items but avoid their frozen items like the plague, especially ice cream. Sometimes I've bought ice cream from them, and brought it home to discover it's thawed them re-frozen.

Not a bad little store. A little of everything. Great fresh produce and interesting breads. Even has a bottle-o attached

Great place to shop great range of products
And pricing and good service
All ways coming back

More expensive than the big two or the market, but it has most things and the produce is good quality if you're running late and can't get anywhere else.

Highly satisfied with the customer service! Very friendly staff and prices are pretty decent during this period of time.

Shame of your taking advantage of toilet paper shortage. Seriously, one tiny single roll of toilet paper is sold at $1.99 with limit of 2 per customer. I should have taken a photo to show your greediness.

Friendly and helpful staff, was helped out as soon as i needed assistance.customer service was excellent and will be returning for regular grocery shopping! Place is neat too!