OCEANIABIZ.COM

iCollection Epping

Address K014/571-583 High St, Epping VIC, Australia
Phone +61 3 9401 4589
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-21:00
Saturday09:00-17:00
Sunday10:00-17:00
Website i-collection.com.au
Categories Mobile Phone Repair Shop, Kiosk
Rating 3.6 36 reviews
Nearest branches
iCollection — Kiosk 063 Heaths Rd, Werribee VIC
iCollection Fountain Gate — CM101, Fountain Gate Shopping Centre, 352 Princes Hwy, Narre Warren VIC
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iCollection Epping reviews

36
Sort by: date highest rated lowest rated most helpful
Jack
20 January 2024 2:10

Overestimated myself to replace a really broken screen of my iPad. End up of making it way worse. Luckily I got it fixed by I collection epping within half hour! Excellent efficiency, great service and reasonable price! Highly recommend and thanks again to the ladies

jayden
23 November 2023 5:34

Went today without notice to get my iPhone 12 fixed and they had it fixed within 30 minutes. Amazing service too, the lady was really nice 10/10 would recommend

Tahlia
29 March 2023 9:02

The two woman there today were so friendly! The lady serving me took the time and went through everything with me, how to install it ect. It’s just a phone accessory store and I left feeling really good.:)

Sim
10 March 2023 21:49

Went in to change a damaged tempered glass without dropping the phone instantly within buying it but they would not exchange for a new glass no matter what! Please do NOT purchase from them in the future.

It's
12 February 2023 4:47

Replaced my samsung screen in a record time. The service was great and my phone is back to life

Titus
20 September 2022 8:39

I did my S22+ glass protector, it was clean and affordable. They actually will give you two to three options which glass you prefer.

Love the customer service:)

Rohit
29 August 2022 21:30

Awesome customer service experience. I had a broken phone screen and a broken lcd display and was unable to operate my phone. It took them 20 minutes to get my phone working again at a very reasonable price.

Nazareth
31 July 2022 6:31

Should rename your shop to iway robbery. Quoted me $650 to replace glass on my 12 pro max.

Lou
11 July 2022 17:18

Great place they fixed my dads old Samsung 3 it needed a new glass and they did an excellent job also looks like new.

Mark
02 July 2022 6:39

I only called them but the attitude and service was not good they didn't care that I was going to ocme get new screen so becuase of attitude I didn't get it there

Rob
06 August 2021 22:08

Fantastic service.twice she retrieved broken pieces in my daughter’s iPad charging station.free of charge and had correct charger that was thicker to suit new iPad. 5 stars service.thank you I collection (epping) staff Sue

Inder
05 August 2021 19:55

Cheap quality for higher prices. Phone case colour didn’t last 4 day.eBay product much better. Would not recommend.

Samantha
05 August 2021 5:58

DO NOT USE THIS COMPANY. I had my phone screen repaired here because it was close to work and they could do it on the spot. Paid $420, chose the highest quality screen repair option. And 9 days later, the screen burst overnight up near the ear piece and front camera. There was no impact to the screen (no dropping, no collision with something else) and I still had the receipt and warranty. I also have the glass screen protector that I had them put on when I initially had the screen repaired which is completely intact to prove no impact occurred (because if it had, the glass protector would also have cracked). I took everything back to the store and they refused to honour the warranty and blamed the damage on me. I spoke to their head office, sent photos of my receipt, my warranty, my broken screen and the intact glass protected and the head office still refused a replacement and told me I must have dropped the phone. I am disgusted that clearly a faulty screen was applied to my phone for it to just split overnight, yet I as the customer have the wear the cost of that. My front camera can barely be used because the crack is directly over the top of it and due to the current climate I require this feature for FaceTime for work and study. Very very angry and disappointed. DO NOT USE THIS COMPANY

John
01 August 2021 14:00

Paid 75 dollars for a glass screen protector and not even 2 days later of getting it and it's already coming off.

chandru
01 August 2021 0:27

Never buy Screen protectors from here, It starts coming off from Day2 and there is no Guarantee or replacement.

Nazima
28 July 2021 6:50

Lena K was simply amazing & I got my cover as well as screen protector from her. Later came back for my AirPods & charging port.

O Milki
26 July 2021 3:10

Good service, reasonable price, convenient location where you can shop around while waiting for your phone repair.

Matangaro
11 July 2021 16:11

In regards off services done by repair at i collection
I strongly recommend sue as a genuine
Service provider

Daniel
01 July 2021 10:48

Lena was fantastic service. I went there for phone repair. Nice and quick service and very friendly staff.
Thanks to Lena.

simran
30 June 2021 15:36

Very unhappy. Anna put the glass card on brand new i 12 pro and it started coming off the screen. Very sad to spend 29 for the glass card. And the another lady on customer service refuse to replace it and ask to pay more money.

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