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Hyundai Motor Company

Address 573-603 High St, Preston VIC, Australia
Phone +61 3 9458 8888
Hours
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Saturday08:30-17:00
Website www.heidelberghyundai.com.au
Categories Hyundai Dealer, Car Service
Rating 4.5 23 reviews
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Hyundai Motor Company reviews

23
Sort by: date highest rated lowest rated most helpful
Aya
05 September 2023 12:55

I do not recommend buying a new car from Hyundai last week I bought a brand new 2023 Hyundai tascun. The 2nd I left the company with my new car I realised that the screen was not working properly few hours later I realised that when you charge your phone the car overheats and starts smelling like smoke and my phone overheats as well I gave my car to Hyundai to fix it for me they took it in and told me they will do a software update and it should be alright I took the car back and I realised the same issue was there after I left the company the screen just turned off and it completely stopped working I spoke to one of the crew members and I told me to bring it in the lady in the office was extremely rude she was not doing her job properly all she was doing is chewing her gum inappropriately and told me to take a seat and she'll be able to help me but all she did was just walk around and do nothing a guy oppressed me and told me that I have to leave my car for a week and I will pick it up the week following I have had the car for about 2 weeks and I've already visited Hyundai 2 or 3 times. The is something wrong with it while you're driving to it does not feel balance
It's unbelievable how a 2023 car has these issues and Hyundai did not help at all I do not recommend you by buying a car from there.
I recommend Hyundai to double check every car before they sell it because not all cars are perfect and customers shouldn't need to experience what im experiencing

steve
30 October 2020 4:46

Hyundai getting too big for their boots,
manager didnt listen when i told him the vehicle i was looking @ wasnt right for me, i had cash to spend on a new car & they blew it with their attitude, up & comers thinking they are rolls royse, they could have got the sale by listening to me & getting the right vehicle for me, instead of pushing me on the one they wanted to sell, traditional manipulating dealership sales techniques, better service @ masda or toyota, in the end payed cash for a next gen g25 mazda, worth every cent

Mairi
22 September 2020 13:59

Great sales team, office staff amazing and after service on point.
Oh and my car A making

Shea
08 April 2019 19:17

A great place to get a Hyundai, the team there are professional and friendly and not at all pushy. They really want to get you into the right car at a good price.

Michael
24 February 2019 17:46

Sales people were very helpful. We took a couple of cars for a test drive before deciding on the most suitable for the job. So we spent a few hours there with no one rushing us. Delivered on time. If paying through the bank alow a couple of days for the banks to transfer money. It caused us a bit of a wait when picking up the car.

Jenny-Lea
15 February 2019 6:01

Great, fast and efficient service. They cleaned the outside of my car before returning it. I am a happy customer.

Jeanette
24 January 2019 2:23

I had a great experience at Heidelberg Hyundai. It was the first time I’ve bought a new car and Shaikh was extremely helpful! He asked what I wanted and explained the features of relevant cars. He gave me a great deal and I was driving away in my new car only a week after deciding the model I wanted. Thanks for all your help Shaikh!

Kerriann
19 January 2019 3:12

Purchased new i30 Active from Liam. Hassle free sale all good. Thanks for the great service Liam, love this car!

Jake
18 January 2019 17:03

I Recently purchased an i30 SR from Heidelberg Hyundai and I can honestly say that the team there are fantastic and super helpful. Seth was great and took the time to go through everything to make sure we were satisfied and didn't come off as your usual car dealership guy. He went above and beyond and I look forward to dropping in for regular servicing.

Benjamin
10 January 2019 12:07

We brought a Hyundai Tucson Active X a couple of weeks ago and couldn't be happier with the car and service we received from Heidelberg Hyundai.
Our purchase was handled by Seth Batu and he was excellent to deal during the purchasing process. He was easygoing and relaxed, which allowed us to take our time to think though the decision without feeling pressured.
We needed the new car ASAP because our old car was out of action. Seth and team were great and managed to turn around the transfer and delivery of the vehicle within 5 days. Seth also handed over our new vehicle and helped us sync our phones with the car, as well as showing us the various features of the car.
We highly recommend Seth and the team if you're purchasing a Hyundai.

S M
07 January 2019 15:51

Didn't even listen to what i was saying about the faults. Wasted my time. Dishonest and rude. YOU ALL HAVE NO MORALS!

Anne
03 January 2019 17:10

I couldn't be happier. The colour is fantastic, the car looks great. Shaikh was very helpful in familiarizing me with the features of the car and I'm sure if I have any questions he'll be happy to answer them. Thanks. I'm lovin my new car.

Carlton
22 December 2018 14:08

Seth was actually a pleasure to deal with. He was very friendly, helpful and knowledgeable and made buying our new car stress free. He and others involved with the purchase of our new car made sure everything was spot on.

raph
22 December 2018 0:13

Highly recommended. Liam was incredibly helpful and made buying a new car a fantastic experience. Great price, great service and very friendly.

Chris
15 December 2018 16:17

I cannot speak highly enough of the professional and courteous service we received today from sales representative Liam Flynn.
We received a new vehicle today from the dealership and his product knowledge and customer service was exceptional.
We are extremely happy with the vehicle. We would definitely recommend this dealership to anyone looking to purchase a new vehicle.

Corey
15 December 2018 14:06

Buying a new car for the first time was made even better by Heidelberg Hyundai and their great staff. Seth our salesman was professional, attentive, well informed and a pleasure to deal with. My new Hyundai Santa Fe is fabulous and we feel we got a very reasonable price. Thanks Seth for the great experience. Exciting.

Matthew
09 December 2018 15:38

Purchased a Hyundai Accent Sport from Heidelberg Hyundai in January 2018. I found all the staff I dealt with extremely pleasant and knowledgeable. The Salesperson - Liam Flynn was very helpful and informative and I am very happy with my purchase.

Andrea
09 December 2018 11:58

Seamless transaction and finance arrangement. Very competent and efficient. I would like to congratulate Seth from sales and Steve from financing

Sarah
04 December 2018 2:38

I would like to compliment Seth Batu.

We recently purchased the Hyundai Santa Fe, the whole process with Seth was seamless.
He was extremely polite and acknowledged myself just as much as he did my partner.
He walked us through all the features of the car and confirmed we understood before moving on.

He remembered parts of our conversation and would refer back to them, which showed me really listens and is in tune with his customers.

His service was outstanding compared to all the car sale people I have encountered.
He is an attribute to your business.

I really wanted to let you know how great Seth really is.

Thanks for all your help Seth!

Remo
03 December 2018 12:10

Just wanted to acknowledge the amazing service provided by Liam & the Team @ Heidelberg Hyundai. From the moment we walked in we felt very looked after.

Liam was great to deal with and very personable. He also had terrific knowledge of the car we were after and was able to get to the core of what we needed.

Would definitely recommended this dealership to others.

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