Hotel High Plains - Dinner Plain/Mt Hotham - Restaurant/Bar

Had a meal here, which was so so. But my actual gripe is that when you order dinner via a QR code, they take your email address and then spam you with marketing. Even though privacy is an illusion these days, this kind of thing really irks me. It's cynical, misleading and infuriating.

Seriously lovely evening dinner at High Plain Hotel. Food was excellent and service was too. Well done to all.

Went there for a friend's birthday dinner in a group of 14, and was thoroughly disappointed by poor service and LONG wait times. We waited 25 minutes to be seated despite booking a table two weeks in advance.
Our food was so late that some guests didn't even get to eat their meals! Some meals arrived 30 minutes after ordering, others 60-70 minutes after ordering, with us reminding the staff repeatedly of our waiting meals while other tables were served before us (and seated after us). The last two gave up and asked for a refund, they magically received their food also as we left.
No apologies from the wait staff, just told "too easy" at our repeated requests for the food that was ordered an hour ago to come to our table please.
Eventually some staff member did apologise when organising the refund for the missed meals, I appreciate that at least.

Our favourite place to go for dinner at Dinner Plain (pun fully intended). We've never stayed here for accommodation, but everytime we go here for a meal, we fall in love it again

Had a great family dinner here tonight. Such awesome wait staff who were friendly and well mannered. Food was delicious and did not disappoint! Thank you Hotel high plains, we will definitely be back!

Came here 2 nights in a row with kids, and the service was lovely and the food was great. Beef Ragu pasta was delicious, and the pork ribs. Kids loved their meals too, will definitely be back:)

Ordered a range of foods, burgers, pizza and pasta. All had major complaints. Pizza had a dry base with no flavour, burgers were dry and mealy, pasta tasted like tin sauce with a hint of pasta. Service staff tried to help however when pasta was sent back for being inedible we were told to order and pay for a new meal if we wanted another, original pasta was taken away from our table. Used to come for many years and raved about the place however now with out a doubt would choose the dinner plain hotel instead

Great pub, great food, really warm atmosphere - been coming here over and over for the last 3 years and has always been my first destination for dinner in Dinner Plain

Had dinner at the Hotel High Plains on a Tuesday night. Booked in advance (recommend you do this!) and staff were super helpful and flexible with the booking. Food was really delicious but we did have to wait a bit for it to arrive, but it was yum!

Dined at the restaurants two days in a row, the lady who served our food gave a us an excellent service, super friendly as well as food was good and generous portion.

Really good ski town atmosphere in the main bar and restaurant, very family friendly, standard pub fare well done, wood fired pizza bases bit doughy.

If zero star can be given, I would definitely do that. Bad service and long waiting time. Our first and last here. Definitely not recommend to come here.

Had great times here in the past, but unfortunately this time it was a little different. I am not leaving this negative review in spite, rather so that whoever needs to see this to take action - actually sees it.

I took about 14 friends to dinner over this past weekend, over the dinner plain hotel due to my positive experiences at hotel high plains in the past. The staff were extremely friendly to us but the food was an absolute let down. My friends ordered the pizza, which came out extremely salty and soggy. It was like the toppings of the pizza were left to soak into the dough for way to long before the pizza was cooked. The base was effectively goop - to the point where everyone who ordered pizza was trying to give it away. Those people went home hungry.

For the location and price, it left me a tad confused. Skiing, and that area in general isn't exactly cheap. It's something you plan months ahead and save up for. There is certainly an expectation when you go up to the snow, that with the price of goods and services, comes a certain quality. It felt like we were being ripped off. Definitely not the start to a weekend at the snow that we all had in mind.

I am genuinely sorry for the negative review, but something needs to be fixed here. The venue has amazing potential.

Easy online booking and online changing booking! Excellent friendly service, quick service and great food.

Thankyou Hotel High Plains, Pizzas were brilliant, toppings were generous & great combinations.
We will be back.

Really nice atmosphere. Great staff. Just a shame our order went AWOL for 45 mins and we ended up getting takeaway

The first night the pizzas were great, an interesting variety available and the service was ok. The second night we dined, the service was poor, had to find our own cutlery, then debate how many ribs were supposed to be with the meal. The menu clearly said 3, however when queried, the 'chef's' reply was 2, showed the waitress the menu and a third rib arrived sometime later. The caramel tart was half warm and half cold and not particularly inviting. As one of the few guests that were dining on the second evening, we thought the service should have been better as staff were not run off their feet.

I ordered the Optimus prime burger. The bun was charcoal, the bacon was practically raw, and the "Wagyu" beef patty smelled like off meat. I worked in the food industry for years and if I served someone this I would expect to be wearing it on my face.

Good, except my pizza was missing the extra toppings I ordered. They were then added but it meant they weren’t cooked under the cheese.

Amazing pizzas! Staff were friendly. It's not a budget eat or drink though, but suppose it is to be expected given it's a captive market.