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HONDATEC - the Honda parts & service centre

Address 20 Strong Ave, Thomastown VIC, Australia
Phone +61 3 8456 2209
Hours
Monday08:00-17:30
Tuesday08:00-17:30
Wednesday08:00-17:30
Thursday08:00-17:30
Friday08:00-17:30
Website hondatec.com.au
Categories Auto Parts Store, Auto Electrical Service, Car Repair and Maintenance, Transmission Shop
Rating 3.1 31 review
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HONDATEC - the Honda parts & service centre reviews

31
Sort by: date highest rated lowest rated most helpful
fahad
18 March 2023 11:48

High prices and a full-day inspection service for a simple thing that does not exceed a minute without doing anything in exchange for examination fees if the repair is not done

Kenneth
31 December 2022 17:57

I found the Mechanics at Hondatec to be very honest and knowledgable with decades of experience servicing Hondas.

Ayden
14 September 2022 5:25

Absolute mode useless people on the planet. Drove an hour and a half for them to say oh we weren’t bothered to get the part off the car that takes 5 minutes for you today after I called the 6 hours prior and stating I need the part asap and him agreeing to have it that day. Never have anything to do with this pitty excuse for a shop

Gary
19 October 2021 3:50

Hondatec are number 1 for used Honda parts, their knowledge is extensive, advise is accurate and prices fair.

Hisham
26 August 2021 3:52

This place is bad and lying owner it’s he tell u one price and then he change it later I wasing happy get price in paper before u put u car there don’t trust him with what he tell u

Eva
23 August 2021 22:02

The service was excellent! Highly recommended and they are very professional especially guy named Steve. I’ve went to many auto shops, and electrical shops to look for my car but they cannot diagnosed what’s really the main problem why my airbag warning light is on.
Only Hondatec was able to fixed it.
It was really amazing he is my superhero just like my superman
Thank you so much for the great service mate! They are charging too much cheapest. Cheaper than ever! Hopefully my reviews can help anyone who was having the same problem as mine, but i guess everything they can fixed it.
Great and Excellence service overall!

hezaaa
17 August 2021 15:01

Disgusting customer service. Tried to sell me $10 part that was already used for $30. Stingy people all they do is try rip you for your money don’t ever come here

ajith
13 June 2021 2:13

Called and asked for shock absorber including struts, springs and rubbers. Because the guy can’t understand what I am asking for, he simply got frustrated and said he don’t sell them. This all in one minute time. Very poor customer service.
Add after reply- I said poor service because you simply hang up the phone on me without trying to help me with what I needed. Thats it. This is purely my experience and what I felt from the phone conversation and I don’t care how many years of experience the person I am talking to have if they are of no use for me.
I may have said wrong names, but you could have helped me with it. You didn’t. Thats it.

TONI
03 January 2021 10:00

Extremely professional and courtious. Great service. Feeling very confident that my issues will be resolved.

Leanne
25 November 2020 21:11

Today we had the pleasure of having Steve help us out with replacing our Honda accord Euro rear door. Steve went above and beyond, he is an extremely knowledgeable and skilful tradesman. Steve was offered extra money for the work he had done and refused to take it which demonstrates a person of honour and integrity. We will definitely be back should we need anything in the future. Keep up the great work!

Marianne
22 August 2020 21:35

Was very pleased with the service provided. Honest, trustworthy and affordable.
Highly recommend.

lucy
03 July 2020 21:21

Steve and Steve are fantastic Honda experts with a wealth of knowledge between them, both as honest as day and night take my Honda there for fixing and parts recommend them with 10 stars

Juan
30 April 2020 13:54

Worst customer service ever, they are not willing to help, I went and ask to take a quick look at the problem, I was told it was too late 4 o’clock where they are supposed to close at 5: 30, they didn't even told me to come any other day at a different hour, have never seen such a rude behavior in a business, I will go anywhere but here and I wouldn't advice anyone to go

Samuel
03 November 2019 10:35

Don't know how to talk to customers, Rude behaviour, and Charged me 3 times more than the quoted price, but at the end when i used my car, after one week, I started to face the same problems.
Have called constantly asking for a fixed my car, as i have paid you huge amount for fixing it. When I call they always sound like I am interrupting their other work. Have called and asked 3 times and been told 'we'll get back to you' and never did.
Never go to this place, if you want to save your time and money.

Dash
26 June 2019 2:36

Rude behavior!
When asked few questions to understand in detail I was told to go off.

Before u call someone dishonest, do me a favor and stand in front of mirror and u will know how dishonest looks like! U not only dishonest but a great liar too!

Sikandar
20 June 2019 17:15

No professionalism
No respect for human
After i picked up my car i got more problems with my car
Such a bad experience
I will never go to this mechanic again.

Noman
06 June 2019 7:16

Do even think about it will simply rip you off will loose more money. They already have some plans how to do it.

Sam
20 April 2019 21:51

They always sell me the worst conditioned parts for unfair prices and they talk in maso language behind my back and recently They put engine oil in my gear box and transmission oil in my engine and they said it will run alot better and lecturing me for 2 hours and claim they have 50 years of experience and they made my engine seized and wont give me a refund so i will take them to court to do something about it. To avoid disaster do not go to this hell hole

Pajer10
24 February 2019 3:33

Disappointing. Have called constantly asking for a part. When I call they always sound like I am interrupting their other work. Have called and asked 3 times and been told 'we'll get back to you' and never did. Pretty rude people who seemingly don't want your business.

Jim-Ning
02 February 2019 1:03

I have had my baby serviced twice here already, great service and knowledge of Honda’s. Good price too.

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