Holdsworth Bros Jewellers Knox

Excellent service & products. Recently had repairs & bespoke jewellery made from scratch. Beautiful workmanship. I have been a grateful customer since Knox & Ringwood shop originally opened.

I have a beautiful Kimberley floret ring which had become badly damaged somehow whilst wearing. At first it seemed to be irreparable but with a change of mind it has been now been completely renewed by replacing the setting. It is looks so much better than when I first purchased it. Thank you, thank you!

I have brought beautiful rings from both Eastland and Knox on both occasions the staff were amazing. Both Chris N and Jess when I was looking for a ring to remember my mother who had just passed away and they helped me adapt another style to customise and recently in buying an emerald ring. They were lovely to work with and made it a pleasure. Thank you.

Wonderful personalised service. Highly recommended for repairs or new bespoke pieces. Many thanks to the whole team.

Absolutely beautiful and high quality jewellery. Amazingly friendly staff! So happy and would highly recommend

My husband wanted to buy me something special for our Wedding Anniversary, Sandy was wonderful, very helpful whilst showing me a number of pieces. We have purchased from the Knox store several times and always found the staff to be very pleasant and helpful. So thrilled with my present, thank you Sandy for all your help.

Jaqui at Holdsworth Jewellers was a fantastic and genuine representative that helped us to choose a beautiful piece of jewellery for our daughter who was turning 21 years. A big shout out to Jaqui.

Staff was extremely friendly and helpful. I received wonderful customer service from Sandy. She would above and beyond with her customer service The entire team are friendly. Sandy helped pick out an engagement which my partner absolutely adores. Thank you!

My partner bought a pendant which was from the display cabinet. He put it on layby (meaning the store holds the item while regular payments are made till $0 owed). Due to the colour (taboo for a wedding) we had to exchange / return the item - we did an exchange due to losing significant amount of deposit if we returned the layby item. We enquired about 24k gold chains and the attendant stated that 24k is not available and not sold in Australia - which is incorrect. I called another jeweller and confirmed 24k is available. We chose another jewellery item via the display cabinet. The other day we came in and paid it off and picked up the item however there was no hi how are you, no acknowledgement of us walking into the store even though the attendants were sitting at the desk talking. I'm surprised with the customer service. In the beginning where you select an item for purchase the customer service was superb however when things go wrong then little to no customer service and they dont want anything to do with you. I guess the positive was that a jewellery cloth and cleaner were included.

Exceptional service and professionalism from all the ladies here. We have purchased both our wedding and engagement rings here.

My daughter and I have brought a few beautiful pieces from Holdsworth Jewellery at Knox City, and we have always been happy with our purchase and customer service. Recently my Mum passed away and she had a stunning diamond ring which her Mother gave to her. With five daughters and only one ring it was decided that my eldest sister inherited the family heirloom. I had always admired the ring and I decided to have a copy made so I too could have a piece of jewellery to remind me of my beloved Mum.
Sandy talked me through the process, emailed me pictures, and kept me updated, and within a month the ring was ready. Tim the Jeweller did an amazing job making an exact replica, every detail was perfect, the scrolling underneath the setting, the placement of the diamonds just beautiful workmanship.
I now have a ring that I can pass on to my daughter and it’s been a pleasure working with Sandy and Tim.
Thank you once again,
Patricia.

I have had two very pleasant experiences recently, at Holdsworth Bros Jewellers, Westfield Knox. The first buying a necklace for my wife, Sandy spent some time going through alternative designs with me until I made my final choice. My wife was thrilled with the result.

My second experience was buying matching earings to suit the necklace as a present for a special wedding anniversary. Sandy & Jacqui were both involved again, assisting me through the design process.
A proposed design was sent to me for final approval, a completion date was determined, and they advised me when the earings were completed.

In conclusion, the necklace and earings were beautiful, they were on time, and the assistance I received from both Sandy and Jacqui was very friendly and professional.

I would have no hesitation using Holdsworth Bros Jewellers in the future.

Bruce Perry

Beyond impressed with the amazing customer service experience that Holdsworth Bros (at Knox) provides every time, highly recommend visiting them and getting some great quality pieces

Each time I’ve gone to Holdsworth bros jewellers I’ve been impressed with all the staff & service as they’re very honest & helpful. They have gorgeous variety of jewellery, the resizing is to perfection, I’m a happy customer, thank you xo

Incredibly helpful team, was able to pick out my partners engagement ring with no trouble. The craftsmanship of the jewellery here is amazing, best kept little jewellery shop in knox.

Superb! Could not be happier with my stunning “upgrade” diamond ring to celebrate our 30 years together. Sandy & Chris guided us through many options until we found the perfect one. Everything from design and quality was excellent. The detailed information and communication was 100%. Don’t look any further than Holdsworth Knox. Thank you so much Sandy Chris and the team!:) 11/10

I went to Holdsworth after we decided to finally set a wedding date. We didn't allow ourselves much time and I think we had about 3 weeks left before I went searching for a ring. Holdsworth had a nice selection compared to other places. I can't thank Jacqui enough for showing us some perfect rings, getting the size perfect, and getting it rushed through. It was looking doubtful to have it in time with such short notice, however, it was all done and ready with a few days to spare. Plan B, they kindly offered to lend a sample ring so we had something to exchange on the day, but we didn't need this in the end. Thanks Jacqui, and Holdsworth for going above and beyond, and helping make our day perfect. Simon and Barb.