Henry Schein One Australia

Sam Bain is simply the best. He genuinely cares about service and a high quality of deliverance. I would love to emulate him in his outstanding service skills. Understanding, patient, reliable, clear and concise are a few words I will us to describe his service excellence. He follows through every query and is most knowledgeable. Thank you Sam. You are a great asset to your company. You always exceed my expectations.

The company and development team goes lower and lower and lower in their abilities. We have been using V9 for year without a single problem.after we have been forced to upgrade to due to old windows phasing out, the new software versions just becoming worse every day.
The support team is very happy and capable of solving simple standard "from the manual" issues but as soon as complex, non standard problem comes alive there is no solution. Development team comes up with basic excuses and can not get working the basic logging for software.there are clear database and configuration errors that developers trying to assess with performance tool and blaming my secure setup - not out of the box for their issues.it take days to get a reply and get the ball moving on serious problem. I was holding myself off for over 6 months now. I have been EVEN ASKED to BUY new Server to help them to debug the problem!
Before spending huge amount of money for nothing you should really consider other options.