Helloworld Travel Croydon Hills

Brilliant service by Kirsty, first time travelling to the USA for work and everything was in order when checking into hotels and car hire.

Called to organise a first appointment with them and she was belittling and told me that they value their time and I shouldn't waste it if I'm not going to do the same. Didn't give me a chance

Due to Covid we had credit with Hello World and another travel company. The other company advertised a NZ tour but refused to allow us to use our credit to book it! So we contacted Hello World and Nicky moved mountains to enable us to use the Hello World credit to book it.

We have just returned from that tour - a Grand Pacific tour that was exactly 45 years after our honeymoon in NZ. And this second honeymoon was fantastic. Luxury 40 seater coach with only 20 seats so we all had a window seat with all mod-cons including WiFi, USB charger, chilled water on tap etc. But best of all, our driver / guide was safe, skillful and knowledgeable. He took great care of us and our luggage. Thanks Chris.

It was all great, but the hi-light was a Christmas cruise on Doubtful Sound. Nicky & Chris must have organised perfect weather because Christmas eve was great for cruising and lapping up the sights of the Sound, with canoeing, swimming & dolphins surfing our bow-wave - followed by a sumptuous dinner.

Then, as we slept, it rained. So we woke on Christmas morning to the most magnificent waterfalls surrounding us. Breathtaking!

Thanks Nicky, Hello World & all at Grand Pacific for a most enjoyable second honeymoon.

A brilliant travel agency led by Nicky, Julie & Naomi. We have been using them for years and even before their Travelworld undertaking. They continue to excel and their commitment to service is unrivalled.

I just called Helloworld Croydon Hills to book flights, I was promptly told unless I add a ground package such a tour or cruise, they were not helping people, I also wanted to book a cruise, however you really need to start with flight.and then the extras once dates are set, the attitude is ridiculous stop using Covid as an excuse for poor service, learn how to speak to people, the person I spoke to put me right off, you know who you are, you will never be recommended by me

Booking our holidays through Nicky at Helloworld Travel was a great experience. She is caring, very knowledgeable and organised. The whole experience was stress free and easy.

Since the first time we met Julie we knew we were in good hands. The difference between Julie and other travel agents we used before her, was Julie genuinely cares about you having a great holiday and will do everything she can to ensure it happens.

Julie has planned a number of our overseas holidays and her suggestions, her expertise, being so well travelled herself and the advice she provided made those holidays so memorable. Julie gets to know her clients, so each time she knows exactly what to offer which helps the planning process greatly.

We had plans to travel to America again this year and due to Covid-19 our 5 week trip was cancelled, Julie was amazing - who would ever think that you would need your travel agent to cancel a holiday that was over 12 months in the planning and assist with insurance claims. Julie communicated so well with us during the cancellation process, keeping us up to date whenever she could and we thankfully received most of our money back. It could not have been easy for her to see all those hours of hard work and planning not result in an amazing holiday experience.

There are really good reasons to use a travel agent, and I highly recommend you consider contacting Helloworld Croydon Hills - talk to Julie - because you won't be disappointed.

Nicky at Helloworld travel has been looking after all our travel arrangements for many years. She is knowledgable, caring and so helpful when we a searching for our next travel adventure. All our holiday arrangements have gone smoothly and we highly recommend Nicky and her team at Helloworld Croydon Hills to any prospective travellers. You will not find a better travel agent.

Nicky was extremely thorough and organised, and took the stress out of arranging our family trip to Europe. The Helloworld travel folder with all our tickets printed and sorted out was very helpful. Nicky was also our advocate in obtaining a refund for one of our rail journeys that got cancelled (no fault of Helloworld). Looking forward to booking our next overseas holiday with Helloworld Croydon Hills when travel restrictions are lifted.

The team at Hello World McAdams Square are very helpful, knowledgeable, and booking a holiday is stress free. Thanks to Nikki for all your help.
Highly recommended.

As always Naomi provides thorough professional and friendly service. When dealing with Naomi we are assured of a stress free travel experience and reassured that everything is arranged for a smooth trip

We have just returned from our dream holiday to Europe. Which included Holland, London, Paris, Rome, Venice, the Greek Islands, Florence and Singapore. All booked through Nicki at Hello world in Croydon Hills. She is so professional, unlike other travels agencies, she chases things up, and returns phone calls on the lead up to our holiday. She is also the first travel agent that actually went out of her way to contact us on returning to see how everything went. To me, this is also part of making our holiday so special. I would highly recommend Nicki and her team at Hello World, Croydon Hills to anyone. If I could give her 10+ stars, I would.

A great travel team who know their stuff, makes all the difference and contributes to a great travelling experience. We have absolutely no hesitation in recommending Julie, Nikki and their great team at Helloworld Croydon.

Really complicated itinerary made simple with great planning and awesome attitude.

These guys are the difference between a good holiday and an unbelievable one.

Thanks again.

I have arranged many trips through them and nothing is too hard and the service has always been first class. I couldn't recommend them higher.