Heidelberg Automotive Repairs
Address | 2A Thames St, Heidelberg Heights VIC, Australia | ||||||||||
Phone | +61 3 9458 4555 | ||||||||||
Hours |
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Website | www.heidelbergautomotive.com.au | ||||||||||
Categories | Auto Repair Shop, Vehicle Inspection, Mechanic | ||||||||||
Rating | 4.9 53 reviews | ||||||||||
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Heidelberg Automotive Repairs reviews
53Wow don't know why I've received bad service with all the 5 stars and good reviews, 2 weeks and I'm still waiting on the phone call to let me know when I can bring my car in to fix my mirror. Any day now.hopefully this will urge yas to give me that call.
Took my car here for a service recently, anticipating a few issues as she's a little old and well-used. There's been a few more than expected, but throughout the entire process Gary and the team have been absolutely incredible. Gary specifically took a significant amount of time to sit down and explain everything to me in full detail, with photos, answering all my questions and talking candidly about all my options. They have been extremely communicative, accommodating, and understanding, and I am so grateful to have found a mechanic that truly cares about their customers. I would absolutely recommend Heidelberg Automotive.
I have had two repairs done by this mechanic and the service has been very good.
For example, when I told him I needed a headlight fixed immediately to get my RWC, he ordered the part and fixed it within a few days.
And above all, they friendly spoke easy-to-understand English to me, a Japanese who speaks poor English.
The quality of service was fine, but above all, I thought the staff had a very good customer service attitude.
Fantastic service with very affordable costs. Gary and the team has been incredible in helping my car keep going and save me costs in the long term. Highly recommend for anyone needing a mechanic who will go to every length to help you and your car.
Brilliant! My windscreen wiper flew off on the Calder so I popped in to these guys and they were super helpful and friendly and the price was reasonable. I live in Daylesford but I'd almost drive here to get my car done A+
Great experience with this service.
Special thanks to Gary and the team for helping me with my Honda Civic issue. The team worked hard to resolve the problem and fix the issue which other services were unable to do. Friendly and professional staff, Gary was in touch with me though out the whole process informing me of the outcome of his investigation and the end result.
The standard of work is high and very good pricing. I would be definitely coming back to service my car again and to play with that lovely puppy Lola that was there one morning.
Thank you all again.
I was very happy with the service received at Heidelberg Automotive. The team clearly explained the work done and I appreciate the time they took to show me specific aspects of the service. Definitely coming back here for future services.
Expertise, kindness and a level of service that is truly above and beyond. I'd travel interstate just to take my car to this team. Thorough explanations of all services required, along with a highly detailed breakdown provided via email receipt. Absolutely setting the standard for all other mechanics. Total experts and professionals.
My Sony AV receiver use for Apple CarPlay that I depend on for GPS stopped working. So distressing. I narrowed the cause to USB cable loose or disconnect. Short of removing the unit myself I called Gary. He kindly responded for me to bring in next morning. I got there. He asked Ben to have a look. Ben in no time reconnected the USB cable. Bingo. CarPlay came alive. Thank you to Gary and Ben. My next regular maintenance I will see Gary and team. Thank you.
Friendly, helpful, knowledgeable local car garage/motor mechanics. Give them a go for your next car service or issue.
Heidelberg Automotive is truly an outstanding mechanic! Not only is the quality of work just exceptional, they are genuine honest mechanics! They are not out there to milk you for your money! Special mention to Gary! He is always going above and beyond for me and all his customers and always is there when you need him! Gary is not only a master of his trade and extremely knowledgeable, he is a genuine outstanding bloke!
Gary and the guys really went the extra mile to clean out the engine and make everything ship shape. Can't recommend highly enough.
Dealing with a mechanic can often be fraught for the non-males amongst us, but Garry and his team are nothing but a delight. He explains clearly (and even showed the work as it was underway when I returned the loan-car). Ben, who did the work, worked late and overtime to return our car's engine to a new state - the work was above and beyond and really appreciated - as was the loan car (taught my kids how to use a manual window winder!). Thanks team for such professional, prompt and trusted advice. We are so grateful for your incredible work and wonderful service.
Gary and his team are great down at Heidelberg automotive repairs, always have treated me well. Very reliable mechanics too with the friendliest service. Will always be my go to mechanics and the first to call for any car related needs!
Amazing service. I usually hate going to the mechanic because I don't understand what's going on. Garry explained everything in simple terms, took photos and let me have control over what was done. Kept me informed on costs the entire way. Will definitely be using them as my regular mechanic and recommending to family and friends.
Gary and the team are all incredibly friendly, helpful, and informative. Couldn’t be more chuffed and impressed with their service. Fantastic communication and quick turn around despite my last minute book-in and their being busy… understandably so as they’re the best mechanics I’ve ever been to! They’ve got my business for life. My sister, her bf, and a friend have all gone there and stellar service all round. Highly recommend!
The most genuine and honest mechanic I have been to. As a 1st year apprentice I rely on my vehicle and had a breakdown in December. Gary and his team where able to fit me in, get my car back up and running and took the time to explain what he had done, what to watch out for me what will need to happen in the future. Exceptional service and left me feeling like they genuinely cared. 10/10 would recommend!
Ross and Gary, and the whole team are legends. Looked after my car really well, priced reasonably and did a bloody good job. I would recommend anyone to try them and see it for yourself the service they provide.
Ongoing Fantastic and Professional Service by all the staff. Always heart warming from a personal perspective and generous with their time and explanations. Thank you so much.
This business was recommended to me by family members because of how easy they are to do business with.
I have serviced my commercial van with Heidelberg Automotive Repairs since 30,000km. This van is my mobile office and my business depends on it operating flawlessly everyday. I have been extremely happy with the level of service and transparency with their team. They have provided service that keeps the vehicle operating just like the day I purchased it. I’m especially impressed with how clean they keep the van’s engine oil in a Diesel engine.
My van had a small oil leak from the dealership, not sure if they missed it or didn’t service it properly. Gary at Heidelberg Automotive Repairs sent me photos of the issue and suggested I reach out to the dealer to make it right.
Needless to say I will be using and recommending Heidelberg Automotive Repairs to all my friends. Good honest people, happy to do business with them anytime.