Heather Armstrong - Loan Market Mortgage Broker - Malvern, Malvern East, Mount Waverley and Carnegie

My partner and I came to know Heather and Rachel through our real estate agent. We can't emphasise enough what a pleasure it was to work with this team from Loan Market!

Heather and Rachel provided key analysis of products from different lenders. They were attentive and empathetic in understanding our needs. They added significant value by taking care of the application process and communicating with the lenders to resolve our doubts and questions. They enabled us to get the loan that suits our requirements.

Their service level is really top-notch, and beyond that it's the details that make the difference. Thanks to each of you for all your efforts and the above-and-beyond assistance you provided during the loan application process.

We would recommend prospective home owners to use the service provided by Loan Market.

I had an excellent experience working with Heather. Heather's in-depth knowledge and professional guidance made the entire mortgage process smooth and efficient. She helped me secure the best rate possible and maintained clear and consistent communication throughout. I highly recommend Heather and Loan Market to anyone seeking a mortgage broker who genuinely prioritises their client's financial well-being.

We have used Heather for several years now, to re mortgage, obtain investment mortgages, organise a construction loan and to restructure mortgages. I regularly recommend her to friends and family. She is friendly, helpful and effective.

The experience with Heather has been a blessing! Heather worked hard and looked at every angle to help with my refinance and mortgage. A rarity these days.
Everything was explained clearly and with ease.
I'd definitely recommend her services to anyone!

I could not recommend Heather enough as my broker! She has a wealth of contacts and knowledge, and is a joy to deal with.

Heather was such a delight to work with through the purchase of our first home. She was always a text or phone call away to assist with our questions along the process. She made the entire lending process so seamless and completely stress free. Could not recommend her more highly! 10/5 stars!

I highly recommend Heather from Loan Market. I can't fault a thing, from her knowledge of the market to her exceptional customer service. Thanks Heather.

Have been dealing with Heather and her team at Loan market for a few years now. We have done a few acquisitions and loan refinancing over the years. She is knowledgeable and professional. I have even recommended her to a few of my close friends. Heather is very patient and will take time to listen to your objectives so that she can advise on the best strategies in terms of loans' terms and flexibility. Thanks Heather.

Heather was professional and easy to deal with throughout the process. Heather is well informed and ontop of all her work at all times. Heather was responsive and processed our loan in an efficient and timely manner. I would highly recommend Heather and her team.

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I can't recommend Heather highly enough. She is always well informed and highly responsive. She has helped me with a number of financial transactions over recent years and I wouldn't think of financing without talking to Heather.

I would highly recommend Heather as a mortgage broker. I am a first home buyer and she has been very helpful alongside Lauren.

During my first experience of purchasing a home, Heather and the Loan Market Team were extraordinarily helpful and friendly. They helped me work out creative solutions when we came up with problems. I was guided through the process as most of it was new so highly recommend for first home buyers.

Heather and Lauren were just mind-blowing. They went the extra mile to get our Home loan approved on time. We couldn't ask for anything better. Thank you so much guys you have been outstanding from day 1 knowledgeable and prompt response. We will see again for the next home loan transaction. Highly recommended.
Stuward & Emmalee

Heather and Lauren were so patient and lovely to deal with which made the whole process from loan application through to settlement stress free and smooth. Thank you!

I highly recommend Heather and Lauren. Heather listened to my priorities and guided accordingly to the best offer in the market. As this was my first refinancing, she also ensured that I understand the trade off between different loan packages. Lauren made the process easier for me. She was always available to answer any question I had. She made sure that the terms and conditions we agreed are clearly written in the loan documents. When the bank made a mistake in documentation, she even made the bank pay by refunding the annual fees. I will definitely seek their help in future. Best wishes.

This is my second time returning to Heather, great customer service and as always she was very helpful, prompt response in communication and turnaround was quick. Very informative and clear instructions from her end, definitely putting customer needs at first place. Highly recommended broker!

Great Mortgage broker that goes above and beyond and keeps you informed, breaks down information so its simple to understand.
Highly recommend working with Heather if you value good advice and long term relationship with your broker and your money.

Applying for my first home loan was a daunting experience but Heather walked me through it like a walk in the park. After my first meeting with Heather, I already felt like a valued client. Heather wasn't there to simply just do her job but had my best interests at heart. Heather managed to find me the most competitive home loan in the market that suited me for what I was looking for. Heather always kept me up to date throughout the whole process of my loan application and responses from Heather were prompt.

I would highly recommend Heather and the team from Loan Market to family and friends any time. If you haven't spoken to Heather, it would be a missed opportunity.

Heather and her team, are group of professional. They help me to refinance my home loan. They are helpful and do the best job in a timely manner.
I highly recommend Heather.