HealthSmart Pharmacy Bendigo

Was treated like a criminal for trying to purchase OTC throat medication my doctor recommended. Didn't know a pharmacy clerk knows better than my doctor and the TGA. Good work treating somebody suffering from the flu like human garbage. Called up another Terry White in a different suburb and they informed me the "professionals" here were completely wrong and shouldn't have treated me that way.

Luckily an independent pharmacy had their head screwed on properly and could help me. Support local business, not these people who treat an obviously ill person like trash after ignoring them for 25 minutes.

Great layout and clean. Professional, knowledgeable, and friendly service by Andrew and team. I was well looked after. Highly recommended

Very professional, knowledgeable and great layout. Had flu and whooping cough vaccine. Great pharmacy close to hospital as well as gift options. Thank you

I had to edit my original review, I returned today and was well looked after.
There is a comfort in knowing they have well trained staff who really care and are very professional.

Incompetent staff tried to give me the wrong vaccine (moderna when I signed up for pfizer) and pharmacist decides to take a 30 min lunch break when 6 of us rock up for a 4 pm appt). Are these guys for real?

Could not rate them high enough with just 5 stars. Professional, friendly and so well organized. A credit to the team there.

Great customer service, I regularly get scripts filled here, quick, polite and helpful! Definitely recommend!

Great service both with pharmacies items general goods in store. Nothing seems to be a problem with the staff. The staff knowledge on stock is very reassuring. A+ service.

I love my new earrings i got 2 weeks ago! The service was amazing and the young lady who pierced my ears was so nice and reassuring.i highly recommend this pharmacy!

Most helpful with my son’s pharmaceutical TAC account setup & delivery of medication. Thank you.

I was served by a young girl and she was so lovely and really helpful. I will definitely return in the future.

Don’t go to this chemist.
Went in to buy the Whooping cough booster. The pharmacist took me to the counter and I asked “what do I do with this now? ” (as in, where do I take it to get administered). She just starred at me, refusing to reply. I then said “Where do I go to get the vaccine put in my arm? ” and she passively aggressively replied “to another chemist or nurse” and didn’t expand. She clearly didn’t want to help me - strange considering she handed me a vaccine, you would think with that kind of medicine you would want to give clear instructions.
I was not sure whether or not I was meant to keep it in the fridge - I asked one of my friends who’s a nurse and she said she didn’t think so and to just keep it away from direct heat.
When I went to get it administered the next day at a doctor’s surgery, the vaccine had died and I had to purchase another one. It was a costly 24hrs.
I went back to the pharmacy and explained the situation. The lady made sure to finish her conversation with her colleague before helping me. She said that they would’ve given me the proper instructions and I explained that they didn’t and she told me I was wrong. The pharmacist refused to give me any kind of refund and they gave me a form to claim it on tax - which I can’t do because it was for personal reasons, not work.
Very rude and nasty experience.

Very clean and professional environment.
I went to Bendigo to stay at a friend's place and had to hire a breast pump because my husband left ours at Melbourne when he was packing (ahhh, men).
After comparing prices, this pharmacy had the best price and they had no minimum hiring terms as I only stayed for 2 days. Staff was helpful in selecting for me and showing me how to use, because the brand they had was Medela which I never used before. Staff was very patient and took her time.

I was very impressed with the knowledge shown by the staff and the pharmacist. I have recommended other people to go here and have only received positive feedback. Keep up the great work

Bright and spotless environment with impressive professional service by their pharmacists and staff, highly recommended!

Best pharmacy in Bendigo with exceptional customer service, and sound product knowledge with the pharmacist. I will be definitely return to HealthSmart Pharmacy and will highly recommend to my family and friends.

Best pharmacy in Bendigo Extremely helpful, amazing customer service and have everything I need. Have tried quite a few pharmacies in Bendigo and none of them rate as highly as Healthsmart. Perfectly position, just across the road from the Bendigo hospital on Arnold Street.

Really knowledgeable pharmacist and exceptionally helpful staffs. We (my daughter and I) went to store to grab some medicines, in and out for 10minutes, impressive efficient service. They have won me over and definitely see me again! 10/10 for absolutely amazing service!

Very competitive price, and good service. I particularly like the registered Pharmacist, a very knowledgeable and patient young man, he provided lots of additional information about the prescription medicines even my doctor didn't tell me.