Best Health Insurance Agency Victoria: reviews, page 3

Terrific customer service from Barbara who helped with processing a claim quickly.

Awesome service. New employee (Sorry forgot the you ladies name) at the Market place was fantastic

20 + minute wait for a simple phone enquiry. Not very happy about this. What has happened to your service.

Absolutely rude staff with lack of knowledge. I had to go there 4 times in order to get my blood test results claimed which were done 4 months back...

Why doesnt the store have a full time manger? Some staff members dont know how to print a receipt.

I visited Medibank within the last 2-3 week, discussed claims with a male consultant and decided three was a language barrier/difficulty. I could not...

Very rude stuff.especially the woman with short hair and wears glasses.really bad attitude.i sware i wont use bupa if i can.

Amazing Customer service. Helped me to find a cheap electricity company where now I can save $200 to $300 an year.

Very poor phone service. Waited for more than 30 mins. Had to hang up. Waste of my time.

Rang Medibank Private today and spoke with the most loveliest, professional and helpful health insurance advisor Lindy from Qld that we have ever had...

Administration and organising of the queue need improvement. You take a number but all the 3 ladies do not know which number is next. I kept count and...

Terrible!
Their servise is really terrible for OSHC and for refund. I changed to other health cover.

Complete ripoff. Premiums go up every year, yet I do not get any benefit from them whatsoever. The government really needs to step up and stop BUPA...

Waster my time，a claim cost me one year still not be addressed！international students should choose Bupa, they are working effective!

Staff are extremely poorly trained and no regard on customer's request. No swipe card service that made a claim to take forever to be processed.

Even you not deserve a one star. They are so unprofessional. I got too much with claims which I made through this Medibank centre. Now Medibank is not...

I pay $1 per minute on mobile. So far waiting has cost me $15. Have a system that has call ball or at very least, current wait time information as we wait...

I have changed my insurance from Alliance to Bupa around one year ago and before the delivery, I was on waiting period so for any pregnancy related...

IMO: Frank is the nastiest money-ripping Insurance. Disgusting. Private Health Insurance must be reformed, especially this company. Hi Frank, I was...

Australian Unity Property “growth” fund. Categorically the single worst performing long term investment I’ve ever had in my portfolio (Just as well it only...