Headstart Early Learning Centre Croydon

LOVE LOVE LOVE Headstart Croydon! The staff are incredible and my little girl is always happy/excited for childcare. We have been at the centre over 12 months and had nothing but support and care the whole time. The staff cater to each child’s needs and I wouldn’t send my little one anywhere else!

BEWARE! Poor observation on children with one teacher outside with 20plus kids. Director had a meltdown on our sons first day due to a mess up about his enrolment in front of me and my son. When we had enough and left within a month of leaving a bill was presented and they decided to go straight to collections over a $90 bill. Probably the worst centre I have EVER come across.

Reply to headstart croydon, No thankyou I do not need to tell you issues you were made aware while we were there but when your own director is incompetent it was probably sign we should not have continued. I'm here to warn other parents whilst you have some lovely staff perhaps you need a more experienced leader

Headstart Croydon is a great Centre and we do love being able to send our toddler there. The staff are really caring and do have a great appreciation for each of the kids that go there. Our son loves going there so we knows he loves the place and comes home tired at the end of the day which is a win for us! Shelby and the team are great and communicate very well with us.

Very good day care Shelby and the team take great pride in there job and go over and beyond to take care of the children, My son has developed a lot from being at Headstart

We have been attending Headstart Croydon for 4 years now and my 3rd child will begin there in the next few months. It has a homely feel being a small centre and all the educators truly care for each child. They have made returning to work a smooth and comfortable process in what can be very daunting for families.

Highly recommended! We are in our third year at the centre and had a good gut feeling about the space and educators at our first visit when looking for a centre for our baby daughter who is now in kinder.

The smaller size of the centre gives it a personable feel and over time we have got to know all educators by name - and they have all been great to talk to and very kind, caring and helpful. The centre management is really good, especially Shelby Smith is a pleasure to deal with and can work through any questions we have had. There is not a lot of staff turnover which has been great for continuity for our child and also a good sign for us as parents that the team is happy)

Each child has development goals and our daughter has been flourishing going through the curriculum and it’s just amazing to see. She also sleeps and eats better there than at home, which we are a little bit jealous about: -D

In terms of layout, the indoor centre has cosy rooms dedicated to babies, separated from toddlers and a bigger walkthrough kinder room so it all felt quite safe especially back when our daughter was just a tiny baby. Outside is a spacious outdoor play space, with a special play area for babies, which gave us a peace of mind that our little girls won’t be trampled by toddlers)

The centre is part of a bigger network (G8) so it seems to have good governance, systems etc - for example the Xplor app has been so good in keeping us at peace when leaving our little baby at the centre in the first few weeks - so we could see every single nappy change and time/volume of each feed and be certain it was according to the routine we followed for our baby.

Another great thing has been a gap fee waiver for COVID related reasons, which helped a lot during so many lockdowns Melbourne has gone through. They have also recently invested in a large equipment upgrade so lots of new fun things!

This place has really changed Logan for the better.
He gets so happy now and loves coming to this place.

Our son has been with the wonderful team at Headstart for over a year now in the babies room, and we couldn’t be happier with his care.

The educators are kind, compassionate and eager to support learning outcomes and milestones as he develops. It’s a warm and inviting environment that gives us great confidence knowing that our son is having such a positive experience every day he attends.

The team have been easy to deal with, they communicate well with us about our son’s day and I could not speak highly enough of the quality of service provided. We are always met with a smile and a very happy boy at the end of each day.

The facilities have also been upgraded, and it’s great to see the improvements to our sons learning experience with more activities and toys to explore with.

Would absolutely recommend the centre to anybody looking for quality care for their child.

My son attends this centre and the quality of care received is outstanding. The staff, management and centre are all great value. We couldn’t imagine sending our son anywhere else.

My beautiful grandchildren attend this centre and they adore the staff. They are cared for by a wonderful team of early learning professionals who genuinely care. Highly recommend.

My son has been at Headstart for awhile now & there is no other centre I would trust more. The educators put in so much effort with him & communication with myself! I have never felt more comfortable sending him anywhere.

I sent my middle child to Headstart at the start of 2019 after leaving another bigger well known establishment. My 3rd child has now been attending since 2020 starting in the nursery at 12months old. I have been extremely happy with the continuity of staff. My daughter knows all of them and despite having her favs who she doesn’t stop talking about she is happy to be greeted by any of them at the door.

She loves all the experiences she gets to be a part of, especially painting, sensory and cooking which all happen very regularly. The food is healthy and diverse and so great knowing she has had a good home cooked lunch if she’s tuckered out and ends up with eggs or yoghurt for dinner.

I love this centre so friendly and small. Wish I had of started my daycare journey here with my first child.

I recently enrolled my seven month old son and have had nothing but an amazing experience from start to finish. Everybody is so kind and welcoming and whilst I was a little nervous at first about leaving him (first time mum) I knew he was in great hands! They’ve always had time to answer my questions and the Xplor app they use is amazing to stay up to date on everything and to see how my son is going throughout the day. Couldn’t recommend them enough ️

Shelby and all the girls have taken such wonderful care of our son over the past 2 years. They are like family and I am so grateful for them. My son loves being there and has beautiful bonds with his special educators. I highly recommend this wonderful small caring centre!

My daughter has been attending headstart for over a year now and we’ve never had any issues. We chose the Centre after looking at a few others in the area as it was the first one we saw that we felt comfortable leaving her. It felt so nice and homey and the educators are so kind and caring. The Xplor app is great for receiving picture updates and keeping up to date on her eating and sleeping, etc.and the teachers are never too busy to take my calls asking questions about how she’s going during the day. We’ve had no hesitation suggestion it to our friends and family

Both of my kids have been at Headstart Croydon for over 12 months now and they LOVE it! The most beautiful and caring educators and fun and interactive activities and toys. Couldn't recommend then enough!

Our son loves attending the centre. He enjoys the indoor and outdoor activities and playing with all his new friends. Staff are great and the App keeps us infomred on what he is up to during the day.

Very friendly little centre! Great staff retention, everyone's always got a smile on and I get a lot more updates than friends with kids at other centres. Highly recommend

We love our centre and educators so much! We've had our son in part time long daycare since he was 10 months and he's flourished there over the last 5 months. The educators take note of his interests and encourage him in those areas as well as introduce him to lots of new activities and concepts that I would have never thought of doing myself. He is always happy to see the girls in the morning. The food they have is diverse and he seems to really enjoy it! Our educators are wizards and even manage to get him to sleep in the day! If you're looking for somewhere homely and close knit to send your children to, I could not recommend Croydon Headstart more highly.

My son loves attending Headstart Croydon. Supportive and caring staff, good management, great activities and communication.