HCF

Higgy helped me explaining every query I had. She was very professional, honest and has good product knowledge. We are happy we made the change to HCF.

Higgi gave me a wonderful information. I was glad to talk with her in Japanese!
Thank you Huggies
Eriko Miyagi

I recently visited HCF in Chadstone SC and had excellent customer service with Higgi, one of the staff.
She was very professional, courteous and friendly.
I was very happy with her.
Highly recommended!

Wanted to say big thank you to Higgi for assisting me with all my enquiries. She is very knowledgeable of all aspects of hcf benefits and covers and always provides me with very helpful advice.
Highly ecommend HCF at Chadstone.

Went to Chadstone branch, to sort out my HCF and Higgi the staff member, has been very helpful and very resourceful. The service was quick and efficient. Will be coming back again.

I recently switched from BUPA to HCF with Higgi's help, she's very helpful, professional and friendly. The transition process was easy and smooth. The plan recommend by Higgi was great, I've done couple claims via the HCF app, it's just simple and hassle free. Highly recommended!

Ari and his team at HCF Chadstone is very professional and helpful. They always provided the best advice and help everytime I call. Highly recommended!

We have been with HCF for 8 years, We really love HCF. Specially Ari from Chadstone team. He is so dedicated, kind and very efficient. He helped me out with my extra cover for my dental when I needed the most!
I wish I could go higher than 5 stars! I have recommended HCF to my boss. Wonderful services from Ari)

Dealing with Ari was impeccable from start to finish. He ensured that I understood everything and that I was happy with my new policy; much more efficient than calling HCF.

If I could go higher than 5 Stars I would. Great service and they helped me increase my limits.

I had a great experience with Ari and Chris, both were very prompt, professional and knowledgeable when helping me through the process of sorting out my health insurance and claims. 10/10 would recommend, always love going into a branch for this reason:)

Had a few claims that I needed to make. I had the pleasure of dealing with ari who even went through my cover to make sure that I was on the best level for me 10/10

I had a great experience with Ari and Chris at HCF Chadstone.
They were both very friendly, professional and had good knowledge about the health insurance industry.
They were able to identify my needs and recommended a suitable policy that was cheaper than the one I currently have with a different provider.
Highly recommend!

I can safely say that when I called I got very fast replies, when I went there in person there was a great guy on the door and Michelle looked after me. Exceptional customer service and a real pleasure. A real pleasure doing business with you.

Well that had to be the worst experience of my life thus far. The girl we spoke with had zero interest in helping, was bordering on rude and totally dismissive. After getting married we need to consolidate our cover with one or other provider. Put simply she has single handedly lost our business. We will be moving to Medibank who were totally the opposite. It seems they actually want our business. Thanks for many years of what I considered to be excellent service.