Hawthorn Travel & Cruise
Address | 60 Burwood Rd, Hawthorn VIC, Australia | ||||||||||
Phone | +61 3 9819 2322 | ||||||||||
Hours |
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Website | www.hawthorntravel.com.au | ||||||||||
Categories | Travel Agency, Tour Agency | ||||||||||
Rating | 5 17 reviews | ||||||||||
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Hawthorn Travel & Cruise reviews
17 We recently completed a trip organised through Hawthorn Travel & Cruise with Heather Testro as our Consultant. We travelled extensively through Scandinavia and Estonia and involved many side arms as in flights, train travel and ferries. In each city Heather Testro organised tour guides, private transport and advice on activities, all of which we enjoyed.
The trip was amazing and all went off flawlessly due to the skill and advice given by Heather and Trevor, owner of HTC.
We have had many trips organised through Heather, always with Hawthorn Travel & Cruise and we couldn’t ask for more professional and expert advice and guidance.
We have had several trips organised through Hawthorn Travel and have been really happy with the care and attention we have received from Alycia. The flight and hotel recommendations have been excellent.
Thank you
We have used Hawthorn Travel over many years and have always been very satisfied with the advice and assistance provided. Casey looked after us many times and now Tracey Fidone. We had complications with flight bookings carried over from 2020 and Tracey persevered with airline and got the situation resolved very favorably for us. Thanks to the team there, we’ll be back for our next trip bookings! Highly recommended.
Hawthorn Travel & Cruise assisted a family member who needed to travel overseas during COVID-19. There were a lot of curveballs (including flight cancellations and unclear COVID-19 entry requirements) thrown our way, but the team and Hawthorn Travel supported us every step of the way.
A huge thank you to the team for their incredible work! Highly recommend.
Fantastic service after being stuck in Colombia when the world decided to go a little mad (covid19) the whole team at hawthorn travel and cruise found me a flight home after my first one got cancelled. Would highly recommend to anyone looking at booking a trip. They have my business for life! Thank you Trevor, Sonia and the rest of the team!
After having to cancel my trip to Europe due to covid 19, I was grateful that Hawthorn travel was able to get my money back via refunds for my flights and accommodation. Definitely will be using them in future for peace of mind. Great customer service and communication!
Christine Balch and the team at Hawthorn Travel organised our 5 week trip to France and Italy (via a 2 night stay in Singapore). It was a wonderful experience, and went perfectly. We had amazing hotels and attractions booked and the attention to detail was fantastic. Christine put together a great itinerary and everything we needed was collated and organised for us in a fabulous booklet! Thanks Christine and the Hawthorn travel team, and we look forward to booking our next trip with you. Katya and Steve.
We have used Hawthorn Travel over a number of years for family holidays, I have used them extensively to help with planning and booking work trips. Heather (and all of her colleagues) have been fantastic, they are knowledgeable, helpful, responsive and a pleasure to deal with. I couldn't recommend Hawthorn Travel more strongly.
My wife and I have had 4 trips organised by Heather Testro of Hawthorn Travel and they have all been very successful. Heather's recommendations for places to stay and visit have always been excellent as have the airline bookings. All our trips have gone without any faults. All the staff at Hawthorn Travel treat us with respect and for us Heather has been remarkably professional in her dealings with us always having our best interests at heart. We could not recommend Hawthorn Travel more highly.
We have used Heather Testro from Hawthorn Travel for many years.
We are relatively experienced travelers but but need guidance and someone to get the best flights and ideas.
Heather has always been our travel rock.
When bad times hit, as in the pandemic, heather has been marvellous in cancelling and in getting refunds.
I can totally recommend this company.
Roger Mendelson. Toorak, Australia.
I have just recently completed a Bunnik Tour from Moscow to Prague. It was an excellent tour with amazingly perfect weather every day, blue skies, sunshine and no rain. I really enjoyed Moscow, the Kremlin and Red Square and St Petersburg with the magnificent Peterhof and Catherine the Great's palace. Then on to the Baltic States and their capitals Riga, Tallinn and Vilnius, all with beautiful old cities and magnificent Cathedrals. Rundale Palace out of Riga was stunning. Warsaw and Krakow have an amazing history of hardship with the occupation and excellent museums showing how difficult times were. Final country was Czech Republic and the beautiful old city of Cesky Krumlov and the very popular city of Prague. The Charles Bridge with its magnificent dark statues is always full of tourists but a fascinating city to visit. Bunnik are great because they provide you with a 45 seater bus even if there are only 14 people on the tour as we were. I travelled on to Budapest by train after the tour ended. Definitely a must see absolutely beautiful city with the Danube River, the Palace, the magnificent Parliament House and the Chain Bridge which I walked on numerous times. Athena was great especially getting my Russian visa, as mine was a last minute booking. I can highly recommend this tour. Ann
We recently had Hawthorn Travel help us with organizing a trip to France. Fully paid and ready to go, we were thwarted by COVID-19.
The team at Hawthorn Travel could not have been more helpful in organizing refunds and a submission to our insurer.
We will use their help again when Travel is back on our agenda. Highly recommended.
My wife and I have had 4 trips organised by Heather Testro of Hawthorn Travel and they have all been very successful. Heather's recommendations for places to stay and visit have always been excellent as have the airline bookings. All our trips have gone without any faults. All the staff at Hawthorn Travel treat us with respect and for us Heather has been remarkably professional in her dealings with us always having our best interests at heart. We could not recommend Hawthorn Travel more highly.
We have used Hawthorn Travel over a number of years for family holidays, I have used them extensively to help with planning and booking work trips. Heather (and all of her colleagues) have been fantastic, they are knowledgeable, helpful, responsive and a pleasure to deal with. I couldn't recommend Hawthorn Travel more strongly.
I have just recently completed a Bunnik Tour from Moscow to Prague. It was an excellent tour with amazingly perfect weather every day, blue skies, sunshine and no rain. I really enjoyed Moscow, the Kremlin and Red Square and St Petersburg with the magnificent Peterhof and Catherine the Great's palace. Then on to the Baltic States and their capitals Riga, Tallinn and Vilnius, all with beautiful old cities and magnificent Cathedrals. Rundale Palace out of Riga was stunning. Warsaw and Krakow have an amazing history of hardship with the occupation and excellent museums showing how difficult times were. Final country was Czech Republic and the beautiful old city of Cesky Krumlov and the very popular city of Prague. The Charles Bridge with its magnificent dark statues is always full of tourists but a fascinating city to visit. Bunnik are great because they provide you with a 45 seater bus even if there are only 14 people on the tour as we were. I travelled on to Budapest by train after the tour ended. Definitely a must see absolutely beautiful city with the Danube River, the Palace, the magnificent Parliament House and the Chain Bridge which I walked on numerous times. Athena was great especially getting my Russian visa, as mine was a last minute booking. I can highly recommend this tour. Ann
My family recently returned from the trip of a lifetime in Canada and Alaska. With 3 generations to cater for and two teenagers, there were plenty of challenges to make this holiday fun for everyone. Heather Teatro at Hawthorn Travel was amazing. She had loads of local knowledge and suggestions and was always happy to go back over the plans to improve our itinerary. She literally thought of everything and had anticipated and avoided any possible issues. Everything she planned for us ran like clockwork and our time abroad was as stress free as possible. When Heather was away on annual leave, Casey Murphy ably took over our case, showing just as much interest and care as Heather. I would thoroughly recommend Heather and the team at Hawthorn Travel to go above and beyond in looking after all your travel requirements.
Thanks Heather, Anna & Family.
Absolutely amazing. Made the entire experience easy and accomodating. I needed some tricky flights to multiple countries. Casey supported several options for flights and was very patient when I had to rearrange a few dates. Also provided additional recommendations and answered all my questions. Very very quick and reliable, would recommend to anyone looking to arrange their travels with ease.