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Happytel

Address Bayside Shopping Centre, Shop K043, 28 Beach St, Frankston VIC, Australia
Phone +61 3 9770 5878
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-20:00
Friday09:00-21:00
Saturday09:00-17:00
Sunday10:00-17:00
Website www.happytel.com
Categories Mobile Phone Repair Shop, Cell Phone Accessory Store, Data Recovery Service, Phone Repair Service, Screen Repair Service
Rating 4.5 32 reviews
Nearest branches
Phone Adore Chadstone - Huawei collection point / Happytel — Chadstone Shopping Centre, K036A, 1341 Dandenong Rd, Chadstone VIC
Happytel Westfield Knox — KM13/425 Burwood Hwy, Wantirna South VIC
Happytel Melbourne Central — Shop GD0K1, 300 Lonsdale St, Melbourne VIC
Happytel — K09 Waurn Ponds Shopping Centre, 173-199 Pioneer Rd, Waurn Ponds VIC
Similar companies nearby
Repair Centre — 6 Shannon Street Mall, Frankston VIC
Pak Karingal Phone Repairs and Accessories — K13/330 Cranbourne Rd Service Rd, Frankston VIC

Happytel reviews

32
Sort by: date highest rated lowest rated most helpful
Jan
24 January 2024 2:47

The team at Bayside shopping centre were very friendly and helpful, quickly setting us up with phone and screen protectors. I’d recommend them to anyone.

paige
27 April 2022 20:02

Love this place and the customer services here me and my partner will always now shop here for our tech accessories

Jay
14 April 2022 19:56

I needed a new screen on an old iPhone so I could backup and transfer data to my new iPhone. The young gentleman running the store gave me a 25% discount after giving me a price I was already happy with. He didn’t have to do this but did. I highly recommend, it’s nice to see such strong values and such a personal approach.

Felicity
18 July 2021 21:30

Kate was very helpful. I had bought a new glass screen protector for a new phone but I wasn’t sure how to put it on. Kate did an amazing job and there were no marks. I am so grateful for her help. Thank you

Yesim
09 July 2021 15:30

Wonderful service from Kelvin and Kara. Would happily recommend. They had great knowledge, both very friendly and helpful. Would definitely shop again.

Liz
22 March 2021 5:03

I purchased a screen protector for my new phone at a cost of $49. That included a replacement protector in the first 12 months if anything was to go wrong. The protector started to peel off so I went back and had it replaced on the 31/12/20. I am having the same problem with this one 7 weeks after being put on. I took my phone back to the store today and they didn’t want to know me then told me that it has happened because of how the phone is being treated. I have never heard of so much rubbish. Buyers beware they use inferior products obviously. As for customer service they have none. They tried to sell me another one for $49. Shame on you!

Chris
08 August 2020 18:36

Very Very With The service always go here for my phone needs great friendly staff always ready to help sort any issues out l have good prices with all the work and products stands out above the rest keep up the great

Jociee
07 August 2020 0:56

The best and fastest phone repair service. I had my phone repaired here. They did it on the spot quickly. They also have great customer service. Recommended!

Spider
01 August 2020 23:59

Friendly and good customer service. I broke my Samsung s10 and they repaired it with affordable price and quickly service.

Eric
29 July 2020 4:05

Great help with Samsung Whitestone Dome Glass and setting up fingerprints that wasn't working. Appreciate your assistance!

Linda
26 April 2020 3:04

Nicole.the manager at ths store to day was very helpful and helprd me with my phone problem
Great Customer Service!
I recomand her Highly
Linda Barrett
Frankston Customer

Preference
22 April 2020 14:28

Absolute legends! Stayed back to fix my phone on short notice for reasonable price highly recommend.

Hashtag#
21 April 2020 14:56

Five stars!
They have awesome skills of repair. They well know what they do. I would like to recommend to repair here.
Plus, my phone hasn't cracked yet even though I dropped it a lot of times after I put dome glass on my phone here.

Huy
11 April 2020 1:11

Excellent and fast phone repair service. I came to this store and spoke to a friendly lady, think her name was Nicole, about my broken iPhone 8 and was quoted that I could get it done and picked it up within that day, rather than having it sent away. Very delighted with customer's services and affordable price

양유라
25 March 2020 7:03

Lovely cases! It's too many to choose one. <33 beautiful people and great customer service. They specialize for repair.

Diane
11 March 2020 20:57

My recent experience with a few friends at Happytel Bayside was a very pleasant one. My iPhone 7Plus had been turned on and off by itself and the battery could not be charged. I've been to a few other repair shops both in Carrum Downs and Frankston prior meeting with Deborah in Happytel Bayside. I’ve been told the iPhone will need to send to iPhone factory repair which may take more than 2 weeks or with a price I did not accept. Deborah listened to my problems and concerns very carefully then did a quick test. She then advised me it appears the battery is causing the problems and the solution would be changing a new battery. Deborah’s advice and solution was genuine and her offer was affordable. I changed a new battery, also ended up changing my phone screen, phone case and purchased some other products. One of friends had also changed his phone screen and phone case. Deborah surely know what she’s doing! With reasonable price, excellent skills and friendly services, Happytel Bayside is definitely my first choice to go from now on.

Paul
12 February 2020 10:12

Excellent service and very helpful. Nicole was excellent and fixed my problem without any fuss. Highly recommended

julie
11 February 2020 18:10

Thank you so much Debra for sorting my new phone out for me.the service here is always great and the girls are so lovely.thanks again. Julie c

Josh
21 June 2019 22:13

Went in thinking my charger port was broken having tried a new cable from a servo. Was looking at a $250 fix since the back panel glass was also cracked and would need to be replaced with it.

On a whim the lady there tried her charger cable and it worked, she gave the pins a clean and I walked out with a new cable and wireless charger for a bit over $70.

That level of honesty saved me $180. I know where I'm going next time I need my phone fixed.

Will
03 April 2019 7:24

The picture quality is dull and horrible. Strongly dislike the job they’ve done. I do not recommend this store

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