Hallam Family Practice

Dr Albert Ho didn’t bother to listen regarding mental health issues and used an incredibly judgemental tone throughout the appointment. Wouldn’t recommend

Have been attending this clinic for over 15 years and Dr Cao Phan is my main doctor. He is thorough and listens to everything I tell him or ask. Chemist is super as well. They are all so friendly and caring.

If you’re going to have a less than 5 min grace period for appointments how about you let your patients know. The clinic didn’t seem that busy to not allow seeing a patient that is 3 mins late. Didn’t treat me properly in the end. Thanks for nothing.

Great GP.
Dr Ariane is next level, there is nothing she wouldn't do to help you, very caring and compassionate.
I've tried many doctors and she is the first that has helped me and continuing to help me. I can't thank her enough.

I don't recommend Dr Cao Minh Phan. We went for our 4 month old vaccine+consultation. He didn't bother to answer any of our questions and didn't even look at our baby for once. We were pushed out in less than 5 minutes for the whole procedure. No empathy at all.

Usually a very nice clinic to go to, however when I called to get a script the lady (I think she was Indian and probably new) was rude, interrupting and hung up the phone on me. Very disappointed

During the holidays my usual doctors was closed so Hallam family practice was the one I had to go to. I am so pleased with the friendly staff here and the way they treat the clients is so comforting. The service here is so good that I might change to this institution as my regular! Great job guys and god bless you all at Hallam family practice.

Patient for 20 years, never had problem, i made appointment saturday for monday, they booked me for tuesday, not happy with the new receptions, the old group was much better, the doctors are good, maybe time find a new doctor

I just booked an appointment at this clinic. They took down my details as a new patient and asked me to come at 10: 30 am on 29/07. I drove to this clinic and they told me that you are a new patient and we are fully booked. Ridiculous customer service. They don't know what they are doing

All staff/drs are amazing from the front desk to the nurses to the pharmacy staff all are kind and caring.

I really appreciate Dr. Albert Ho for his skill, wisdom, thoroughness, and taking time to explain things clearly. Running a bit late is the sign of a good doctor who cares Definitely going to go back.

Would not recommend Dr Linda Liu. Horrible experience - didn’t listen and completely rude. Very judgemental and harsh, left the clinic feeling worse than when I came in.

Dr Albert Ho is an amazing Doctor. The clinic is friendly, clean and professional. Highly recommend.

Dr. Ariane is lovely, attentive and Very knowledgeable professional Doctor. Also staff are very helpful and friendly in this clinic

Fantastic receptionist and ready to help.
The Doctors and Nurses are lovely & very patient. Dr. Ariane D’ Argent is very attentive and extremely knowledgeable in her practice. Dr. D’ Argent provides quality service and you can always feel comfortable regarding your health needs.

Great doctors. Great staff. Always treated with respect. Always feel comfortable no matter the issue

It has always been the families and friends favourite place to visit when we don't feel well. The staff and the Medical staff are always helpful and go out if their way to assist us if we need extra hand.

I had Dr Sam today as I have just fallen pregnant and needed to book in ultra sound appointments. We went there excited about what was to come. Our appointment was at 3.15 and we didn't get seen till 3.45 as they were running late. She brought us in and when I told her the news she said oh its an unplanned pregnancy and tried to rush us through the appointment not listening to what we had to say I said I had some bloating and light cramping which she said was abdominal pain made me lie down and dug her fingers in so hard to my lower abdomen and sent me to the hospital saying I may have an ectopic pregnancy at 4 weeks. She gave no actual referral for blood tests or scans and clearly wanted us out asap as the clinic was meant to close at 4. I left to go to the hospital in tears. Dandenong hospital was amazing they saw me straight away and after listening told me they don't think there is anything to be worried about but referred me for bloods and an ultrasound as the ultrasound was not open at the time and recommended a new gp they mentioned ectopic pregnancy's happen around 6 weeks and checked for abdominal pain aswell which they confirmed it was just light cramping. They were shocked she didn't give us a referral either. It made a happy experience so daunting I highly recommend going elsewhere.

DO NOT BOOK Dr Linda Liu. Told my wife to book with another doctor because her time is up and wasn't keen on hearing on the problem. She is right, don't book with her.

Have been coming to Hallam Family Practice for the last 16years and still just as the same. Amazing staff and professional doctors and nurses