GV Inflatable Nation
Address | 31 McGill St, Shepparton VIC, Australia | ||||||
Phone | +61 3 5821 0290 | ||||||
Hours |
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Website | www.gvinflatablenation.com.au | ||||||
Categories | Children's Amusement Center, Amusement Center, Indoor Playground, Playground | ||||||
Rating | 1 5 reviews | ||||||
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GV Inflatable Nation reviews
5Online said open at 4, sign out the front, sign on door said open yet the guy inside said they are open on the weekends and he is just setting up, my son was looking forward to jumping around
Not what is Advertised on there website and not Suitable for kids over ten
This has to be one of the worst place for customer service. We come in today for our kids to have a play for a birthday. We paid full price for 9 kids to have a run around. No balls to play with for the game area. We asked if we could bring in a birthday cake and the lady told us if we paid $28 per child and booked a party room we could. We asked if we could pay a fee to bring it in and still said no. The workers are fairly rude and disrespectful on how they speak to their customers. We then ordered 5 coffees and the amount of actually milk that came in them wouldn’t have even filled one cup full, coffees were cold. Highly would not recommend this place as a welcoming experience.
Place was disgusting. Everything was broken. Only 2 teens running the place. You aren’t aloud to take in any food or drinks yet they have basically no food you can buy. We bought 2 cokes, both were out of date. I went through the fridge & all of the others were out of date by 3 weeks! While checking one of the workers said “no point checking, they’ll all be out of date” Staff need to be trained to check the fridge at least once a week! Everything seemed to hard when asked the workers for anything. One of my sons friends had an accident on something & had a blood nose, they tried to say “oh there’s nothing here that can cause a blood nose” no incident report nothing. Asking for a cloth to wipe his nose & went told there was blood on the thing where the incident happened, they just rolled their eyes.
Booked a party for my daughter paid the deposit. Didn’t hear anything until half an hour before the party was starting. Paid $416 for 16 kids, food and 2 jugs were provided but no cups or plates had to ask for sauce. And the times given are confusing. 2 hours play time 1.5hrs in the private room so is it 3.5 all together? We weren’t in a private room we were up the back and had people standing all through the area from other parties. Then when I when I was asked to come and pay they asked me to pack up our things because another party was booked. No help at all I had to ask to many questions and no answers the teenage workers were very confused definitely need more training and they need someone dedicated to the party area for helping.won’t be coming here again!