Guardian Childcare & Education Elsternwick (formerly Tree House)

My son has been going to this centre for 7 months. In this time the educators have become like a second family. They are so caring and friendly. Their communication is fantastic from the leadership of the centre manager to the educators. I am always comfortable knowing my son is in a safe and caring environment where he can excel.

Excellent childcare centre with wonderful staff. We moved our toddler out to another centre which was closer to home and ended up moving him back to Guardian Elsternwick despite the distance, as it is so well managed, with regular known staff who really care about the kids.
Our toddler loves his time at daycare and is happy to be back!

Our child is very happy, he is learning a lot and building his confidence in a new language with new friends and educators, so we are very proud of him but also very happy with the choice of the centre and everything they are doing to push him through this new experience.

Could not ask for more from a childcare. The staff are wonderful and the facilities are great with open indoor/outdoor play rooms. My son loves going here and we highly recommend it for any family.

Good educators, but terrible administrators.

It's been 1.5 months since we stopped care at this centre, and are yet to get the bond amount ($300) refunded. Excuse number 1 - Sorry, we forgot to submit your refund request with our group office. Excuse number 2 - Staff were on leave during the Christmas holidays. Have heard nothing but silly excuses from the careless administrators. Imagine what would have happened if I hadn't paid the care fee even for a week - they would refuse to let my kid attend their centre.

No option but to complain with the department of education and training, and then with ACEQA

This is the place to send your kids! Our son has been attending since he was about 11 months old and we have had such positive experiences. All the educators and staff are amazing, showing genuine care and interest in seeing the little people grow and develop. My son is now in his final year there and he just loves it. There is a wonderful culture throughout the whole centre and the children learn so much about being a part of a community. Couldn’t be happier that this is where our son has spent his earliest years.

Both our kids attend Guardian Elsternwick, we adore the friendly and personable staff. They have always been accommodating, open and warm, very attentive to our kids needs and flexible. Highly recommend them!

Such caring staff! They know every child individually and the centre is clean, well organised and extremely welcoming. I feel 100% safe leaving my child with them in every way because I know they will be both protected and cared for.

Moved my baby here after a disappointing experience at another childcare. Could not be happier with the level of care my daughter now has. Great staff and lovely environment.