Greenlight ITC
Address | Level 2/74 Doncaster Rd, Balwyn North VIC, Australia | ||||||||||
Phone | +61 3 8640 4000 | ||||||||||
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Website | www.greenlight-itc.com | ||||||||||
Categories | Computer Support and Services, Business to Business Service | ||||||||||
Rating | 4.9 16 reviews | ||||||||||
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Greenlight ITC reviews
16I cannot recommend Igor and the team at Greenlight ITC highly enough. We are a mid size healthcare practice and rely heavily on the smooth running of our IT. We found Greenlight online earlier this year when looking for a new IT partner and we could not be happier. They are so responsive and have professional systems in place. They keep you in the loop at all times which is very reassuring to know that your issue is being worked on. Nothing is too much trouble or too difficult and all the staff that we have worked with either over the phone or in the office have been so polite and thorough. They were able to come in, evaluate and have a full understanding of our current set up almost immediately. We feel that we finally have an IT partner that is able to look at the cause of issues and advise us on future proofing to prevent any further issues and to streamline our performance. Their fees are reasonable and transparent, no hidden costs. We have used other IT support companies in the past and I now see just how lacking that support was. You really do get SUPPORT when you are a client of Greenlight and for our business that is invaluable.
Excellent service, in particular Madeline Smith - Maddy is alway very efficient, friendly and helpful even when we put her under pressure for a quick resolution. In fact, our own IT person was recently very impressed with her speed and knowledge. Maddy makes things seem easy and seamless and nothing is too difficult or a problem. She is definitely an asset to Greenlight ITC and we are lucky to have her as our support contact person!
I would highly recommend David Nguyen and his professional team at Greenlight. They are always very efficient and get to the point of our problems quickly in our busy practise. I would have no hesitation in recommending Greenlight ITC.
Fantastic service from David Nguyen! He's always extremely helpful and great to deal with. Thank you!
Greenlight provides helpful and prompt support to our team at CMA Learning. Their responsiveness has been key to avoiding/minimising any business delays. Greenlight are proactive too, keeping on top of regular maintenance and keeping our system in order. We particularly appreciated their dedicated work during our recent office move, which enabled our systems to be back up and running again super fast. We’ve really valued Greenlight’s work.
Greenlight have being assisting our company since 2011. They always reply promptly to our requests. Nearly 6 years of working together and we are still extremely happy with their service to our company
Greenlight ITC have provided us with prompt service and given us peace of mind regarding our IT systems. As a business owner, it is great to know that Greenlights expert IT advice and assistance is only a phone call or email away
Greenlight have been helpful and polite with every dealing I have had with them. I am never concerned with calling them, as I know their help will be prompt and effective.
Friendly staff who give great customer service. Always willing to work out of hours to help resolve issues.
Rhys (Support Engineer) and the Greenlight Team are very responsive to any IT related issues I have while at work and usually are able to resolve the problem efficiently and always without a fuss. They know our business. I find them to always be courteous and professional. I highly recommend Greenlight ITC.
Bravo to Rhys! Who is always professional and one not to shy away from a challenge. Thanks for your continued support.
Thanks Rhys for solving the intrusion attempts into our server by adjusting our firewall. Good service as always.
As a fortune 500 company with a complex IT infrastructure, we formed a relationship with Greenlight ITC many years ago. Greenlight's responsiveness, knowledge, pricing and forward planning has made them a valuable companion to our organization.
Greenlight continue to provide ongoing and valuable support to our business. We are pleased to recommend Greenlight to others.
Knowledgeable, Responsive, Great Service!
I have been a customer of Greenlight for the past two years, and have constantly been impressed by their service, both onsite, and remote. They are able to assist with all of the Design applications I use, and are only an email or telephone call away. I definitely recommend them.
Excellent instant service, have called upon assistance with fairly urgent matters and always had a prompt and efficient response. Highly recommended.