Grand Pacific Tours

We finished our tour in November 2022 after waiting 2 1/2 years due to covid. We did the 19 day small group tour of New Zealand. The bus was set out for 20, supposedly with Wi-Fi (it worked about 10 % of the time). The bus was set for a small group but at the attractions there were hundreds. We went at Rotorua to the traditional Hangi, it was a bistro with several hundred people crammed into a small area. There was nothing cultural about the dinner especially the Covid19 that 5 of our group got. Several days later we were at Fox glacier, a town of about 249 residence and 8 of us were kicked off the bus. There was no empathy from the bus driver, no we'll look after you no sorry to see you go. We were dumped 3 hours drive to the nearest doctor with out transport, private or public with a deadly disease. We missed out on 8 days of our holiday, I did some investigating and found out that they would not be charged for a lot of what we paid for accommodation and attractions but we would not get compensated and so the company made money on us being sick. We had to pay for the accommodation and meals at fox glacier and the bus hire to get us back form Fox glacier to Christchurch. So we were lucky and our travel insurance helped eventually paying for the portion of trip we missed out on, we had to pay for our accommodation (at the most expensive place in town) and own transport (we had to pay for this up front). We were left stranded with no medical available with Grand Pacific uncaring and making money out of our sickness of which they put us in harms way (absolutely no social distancing was practiced).

We have just completed a nineteen day ultimate coach of New Zealand We we’re very happy with our wonderful experience. The luxury coach was amazing as was all accommodations and meal options Even though the weather sadly affected some options our overall experience was excellent. The jewel in the crown however is Chris Hannah our tour leader and driver. Chris simply made our NZ tour! His knowledge on all things NZ was beyond impressive. We cannot thank Chris enough for all his efforts Highly recommend this tour

Booking, easy.tour of New Zealand superb, driver/tour guide brilliant, an absolute gentleman, the only problem was, I think they forgot out 6am transfer to the airport

Megan and Kristie were amazing service second to none hotelswerw fantastic most with awesome views South island everything ran like clock work would thoroughly recommend this tour

My parents are currently on a tour with this company. Unfortunately mum took her expired passport to the airport and she lives 2 hours away. The cut a long story short this company was amazing to deal with. Mum got to her holiday. They did anything they could to help and reduce our stress levels.

Can't comment on their regular bus tours but their Small Group Tours are amazing! Really first class all the way!

We just completed a 19 day Coach Tour of both the North and South Islands of New Zealand. [It was the regular tour not the Ultimate Tour]
This was our first guided tour and we found the overall organisation and service to be most professional, accommodation, meals and pre arranged tours etc met or exceeded our expectations. We were particularly impressed with our Tour Guide [Dennis Cummings], a true gentleman and most professional at his job. The Coach's we traveled in were comfortable and well presented. We would happily recommend Grand Pacific Tours based on our experience. The one negative to the [well] organised tour was with the long distances to travel most days and the time spent on the coaches together with the necessary early starts. Thank you Grand Pacific. Bob & Jackie Green

Just returned from the thoroughly enjoyable 16 Day Highlights of New Zealand Grand Pacific Tour. I can't praise the organisation enough, even when hiccups like earthquakes and fire demanded route detours. Our wonderful drivers (Coach Captains) worked tirelessly with pride and humour to ensure our comfort, safely and enjoyment, ensuring we left NZ with a deep understanding of its geology, flora, fauna, history, development and culture.
I return home (happily) exhausted but after 3 previous visits I'm satisfied the itinerary and pace were perfect to appreciate all the highlights in the limited time-frame. Our lively group of like-minded travellers ensured much laughter and enjoyment of many shared activities.
VIP treatment, top-class hotels, (thankfully!) perfect weather - bonzer!
Rhona, 71, Broulee, Australia

19 Day Rail, Cruise & Coach Holiday.
I just got back from my holiday in New Zealand with these guys and it was awesome. Highly organised tour with our fantastic tour guide Brian, who treated us like family and friends. He had great local knowledge and plenty of funny stories to share with us all on the whole tour. We had 2 drivers which were great with local information and getting us around safely and comfortably. The coach was comfortable and maintained well over our trip. The hotels we used were all of a high standard with most being in the best locations.
Highly recommended Tour Company.