Gorman Surprise - Clearance Outlet

Wonderful shopping experience! Bridget and Tilly are an absolute delight to deal with and incredibly helpful. Great range of factory seconds/samples very reasonably priced.

Lots of sizes available 10-16 seemed most common for items like dresses whilst pants had some smaller sizes. Lots of choice and nice to see items in person. Staff were very friendly and attentive. Some options to buy damaged items I guess in hopes that customers would mend them which seems sustainable, but these items are overpriced if that’s the intention. Not much cheaper than shopping the online sales, but nice to try on the items.

If you are bigger than a size 6, don't waste your time. Everything is size 4-6, a few 8's thrown in but very minimal. Their production team could learn alot from visiting the outlet store. They need to cut their production of sizes 4 and 6 and make more of 12 and up. They could then sell alot more at normal retail, it's not rocket science!

Great selection of clothing and accessories! When I go, I find there are a lot of size smaller or around size 8-10. With the shoe size around 9 or 7. I think the bags are still pricey for a clearance store. Still good though.

It’s expensive.
Whilst the sales assistants were gathering all my items onto a hanger, to prepare for a dressing room, the store became busier. When I entered the dressing room, with 8 items, I was given a time limit to try them all and was constantly hurried with “just a few mins left” because people were waiting for a dressing room. Even though I had waited ten minutes without anything being said to those in the dressing room at the time. I was annoyed that I left half the items in the dressing room and walked out of the store. I spent my money on Country Road in Melbourne city instead. I’ll never return to this over priced retail outlet.

Good variety of out of season Gorman range. I found the shop a bit disorganised / crowded and the range varies depending on size of course. Still relatively pricey but I picked up a couple of items for about 60% of regular price.

Amazing selection of goodies- walked away with three pairs of shoes for 143 bucks. Stoked! Good customer service as well!

Although names outlet, but don't expect to go there pay any cheap price, most of items still over $100, unless item is faulty prices a little under $100.

There are some beautiful items in the clearance outlet. It can be difficult to get the attention of staff though and they don’t seem to be very friendly unless you’re dressed in Gorman clothing to do your shopping.

The surprise outlet has lots of Gorman clothing with present and past Gorman designs. But not cheap although it is an outlet.

Outstanding customer service by Chey and all her staff. I have never come across such a helpful team but OMG Chey is amazing:)

A welcoming and friendly place to find discounted Gorman pieces. The staff are helpful and knowledgeable, providing a great shopping experience.

Fantastic range of old and new styles, plus excellent sales, seconds and samples! The staff are friendly and helpful too. Will definitely be back!

You never know what you are going to find at Suprise! It's the luck of the draw, sometimes you leave with lots, sometimes you leave with nothing. Staff are great, bargains are plentiful!

Fantastic range of old and new styles at reasonable prices. Most Gorman pieces end up here and I looooove it! I will always drop in when I’m in the area.