Gordon Ave Pools & Spas

I cannot speak highly enough of Gordon Avenue Pools.
We have just moved into a new home and installed a pool exactly the same as our previous pool from Gordon Avenue, because we were so happy with it and the service and support we received from every single person we dealt with, from planning, excavation, installation and maintenance of our pool and the team in the office was exceptional.
The pool is amazing, we use it all year round and because of the In Floor Cleaning we never have to worry about it!
Thank you for a fabulous pool and great service.
I highly recommend Gordon Avenue Pools.

Gordon Ave made the install a very easy process. Very thorough in their explanation and answered all questions. Team were all very friendly and respectful of our property at all times. Great experience.

Gordon Ave Pools installed our pool in February 2021. Which was exactly when they planned to install it from when we order it months before. The process was very professional and at a high standard even though it was a pretty in-depth build. The price was competitive and the quality of the pool shell was exceptional. Couldn’t speak more highly for Dean, Sam and the team, they were more that happy to continue to answer my many questions.

Well we waited over twelve months for our new pool, but the wait was worth it. Very professional company and fantastic contractors and staff who built the pool. I cannot recommend Gordon avenue highly enough. So many bad stories about pool building but we had an unbelievable easy experience.

The whole team at Gordon Ave Pools were professional, friendly, accommodating, and efficient! We love our new pool and couldn’t rate Gordon Ave Pools more highly.

The team at Gordon Avenue Pool & Spas have been amazing to deal with in the installation of our Pool and Spa. They have been professional, courteous and in constant communication throughout the whole process making it a hassle free experience. Their finished product and attention to detail have also been of high quality! Thank you so much for all your efforts throughout this journey guys in bringing our backyard project to life!

So disappointed in after sales service. All helpful when selling you a spa but when you get a leak they fob you off saying they can't do anything. Today after 2 months of trying to get our leak fixed our plumber did it for us! Should have asked him 2 months ago! Not impressed Gordon Ave pools and spas get your after sales service improved wouldn't recommend you to anyone

Thanks Dean and team, prompt service, excellent products and very professional, highly recommend to anyone, best pool service in geelong.

Recently had a dealing with Ava after needing pool water tested while I was house sitting. Ava’s service was amazing. She went above and beyond for me; even suggested I could call when I got home for extra help. Very appreciative!

Hello, yesterday I spoke with Sam Hanson on the phone. I am so thankful for how helping he was. He gave me clear instructions on how to safely and successfully detach my pool pump so I could take it to get serviced.

I know during this time (December) all pool companies would be under the pump as the warmer weather approaches. He could have easily hung up on me but instead ensured I had every bit of detail to get this job done. Thank you Sam!

With previous interactions with this pool company all workers including Dean, Ange and Brad are all great people and successfully run this locally owned pool and spa store.

Question to ask when you get Gordon Ave Pools to install a pool, will you be able to service it and the answer from Gordon Ave is NO we can't, if I had of known this prior to spending up to $40K I would have gone elsewhere. Reasons provided by the team at Gordon Ave Pools 1.you reside outside of Geelong 2. Too far to travel 3. We don't have other service jobs in your location 4. We have too much work on to enable your location and 5.we don't have enough staff to meet demand - Sorry we can't help you with servicing your pool you bought from us.

NO service calls due to each time enquiring about booking a service call the team at Gordon Ave Pools would advise " apologies but we are booked for months but please do call back to see if we have availability at a later date".

So happy we went with Gordon Ave for our new pool, everything ran smoothly from our first meeting to final handover. Communication was great and every stage of the instillation ran smoothly and on time. Highly recommended.

Brad could not have been more helpful and accommodating, assisting with spa removal. I cannot recommend this company more highly.brilliant to deal with. Thank you.

Helpful staff with exellent knowlege. Service was quick, and the instructions given to sort the pool water out was clear and easy to follow.

Good Morning Gordon Avenue Pools and Spas

I would like to take this opportunity to say how impressed we are with our new pool.
It has been a delight working with your team right from the point of sale through to the installation and completion and we can not express our gratitude enough to your company and employees.

What an amazing experience it’s been having Gordon Avenue Pools and Spas make our dream come true.

Thank you all for your attention to detail and the comfort and security knowing we have the best Pool money can buy.

We love it!

BBQ and drinks when we are allowed! (lockdown 2021)

Kind Regards

Sam and Fi

Love my new pool from Gordon Avenue Pools, after researching local installers I chose them as reputable pool experts, they answered my many questions, provided good advice and explained the pool installation process thoroughly. Our contact person kept us informed from installation to handover. Great follow up service and support too.

Our pool and Landscaping far exceeded our expectations. We could not be happier from our first visit to the Showroom to completion of the pool and ongoing support. 10/10, highly recommend Gordon Ave Pools & Spas for their exceptional customer service.

I recently had a pool installed with Gordon ave it wasn’t a straight forward job! The whole process ran so smoothly and all there workers were very professional with a personal touch! Highly recommended for anyone looking at getting a pool. Thanks again!

Although they were unable to help me with products I needed the guy behind the counter was friendly and helpful with advice and even directed us to a competitor that was able to help.

Amazing team, always great advice. Sometimes super busy and have to wait. But that's always how it is when you want true quality. Thanks guys and girls. Love the new look store too!