Goodlife Health Clubs

I had an incredibly disappointing experience with this gym. I signed up in person at the gym with one of the team leaders Jayden and signed a month to month contract. The next day I decided that this gym was not for me and decided to cancel my contract. I again spoke to Jayden about the cancellation and he told me that I was not able to cancel my membership immediately as I needed to give a 30 days notice. However, I looked online and saw that good life has a 7 day cooling off period in which you can cancel. I spoke to another staff member and she cancelled my membership immediately. I am extremely disappointed in jaydens conduct, it is very scam like

Not exactly happy with how i have been treated by the staff in regards to canceling my membership. Standard for money grabbing gyms i guess. Hope other people have better experiences. At least the gym and equipment at this particular club is good.

I joined this gym with high hopes, but my experience has left me deeply disappointed. The cleanliness is a major issue; there's visible sweat on the seats, and the staff turns off fans 20 minutes before closing, making the air quality unbearable. It's frustrating because this gym's hours align with my work schedule, leaving me with no other option.

What's worse is the contract they lock you into. I regret not trying the month trial first, as it feels like a waste of money now. I tried another center in Knox, which was open 24 hours, but it had similar problems with cleanliness and air quality. When I raised these concerns, they didn't seem to care or believe me.

If you're considering joining this gym, I strongly recommend trying the month trial before committing, as I wish I had done. It's unfortunate that I can't make a change until my contract is finished.

My partner and I joined this club as my partenr had a great expreience with GoodLift point Cook. I had high expectations when I initially joined this gym, but my overall experience has left me feeling quite disappointed. One of the major issues that I've encountered is the cleanliness of the facility. I've noticed visible sweat on the seats, and to make matters worse, the staff consistently turns off the fans 30 minutes before closing, resulting in unbearable air quality. Unfortunately, the gym's hours don't align perfectly with my work schedule, leaving me with limited alternatives.

Another aspect that has added to my frustration is the binding contract they require you to commit to. In hindsight, I regret not trying the one-month trial first, as it now feels like a significant waste of money. I even explored another fitness center in Knox, hoping for a better experience, but it too suffered from similar cleanliness and air quality issues. When I attempted to raise these concerns with the staff, it seemed like they either didn't care or didn't believe me.

If you're contemplating joining this gym, my strong recommendation is to opt for the one-month trial before making any long-term commitments. I wish I had followed this advice myself. Unfortunately, I won't be able to make a change until my contract is completed.

I really don’t like the way how they ask people to be the member of their gym. Keep calling, sending emails and asking me the reason why I don’t want to join? I said that I only want to take a try and see how it goes, then the staff kept asking why don’t you try a month and set your goals in gym. They made me feel like, if I don’t be the member of the gym, I should feel sorry to them. Very uncomfortable and bad experience. The thing they want is just to gain more profit.

Came in casual today with a friend and spoke to Jayden, a manager at the gym. He has a genuine interest in his members well-being, and wanted the best for me. Super approachable and helpful! Would definitely recommend new members to him:)

Dirty sauna dirty toilets staff members are extremely rude and always giving grief for scanning phones barely get a hi been here for
over a year

Friendly staff, great selection of gym equipment, boxing classes are so much fun. Tennis court, basketball court, squash, reforma, yoga, bike, body pump classes, and swimming pool what more can you want.
Oh yes, sauna and steam rooms separated. Plus a great Cafe️ Highly recommended

Great facilities and equipment here in Wantirna. With bedminton court, boxing room and basketball court, plus a pool! I’ve been with several gyms in the past, including fitness first, F45 and private ones. The switch to Goodlife is something I won’t regret.

Love the club, staff is friendly, equipments are great especially you have a pool and steaming room which hardly found anywhere else. Got cafe nearby too. Overall great local gym club with a lot of facilities

PSA: DO NOT GO TO THIS GYM
Do yourself a favour and save the headache of dealing with their management team when you want to cancel due to a medical condition. They refuse to accept verified documentation from doctors and specialists and then take a fee for cancelling within a term even if you have a condition, which isn't explicitly stated in the contract. The medical clause in their contract (under the cancellation) is poorly written and very misleading. It was a world of heart ache dealing with incompetency whilst continuing to be debited for the fees. For the fees they charge, they are absolutely horrible. I wasn't even honoured my two complimentary PT sessions with the first session leaving me in tears (his condescending remarks on my fitness levels). Do not go here, there are better gyms out there. My mum and partner had the same experience.

I’m doing the Reformer Pilates trial week, so impressed, great move goodlife suits me to a T anyone with injuries should try.

Overall good facility, women's section does need more equipment. Don't trust the swimming pool times, have called up twice to confirm if it was available and upon turning up it was blocked out for a few hours.

I have been a member off and on for 25 years and this has been my favourite place to relax, get fit and keep my mind balanced.
Plenty of support if you need it and plenty of variety.
The administration staff are young and friendly and the club is my go to place to exercise and relax.

Fairly old but a massive facility. 4 squash courts, a half basketball court, indoor tennis court, indoor pool, gym and multiple classes.

Really good experience and really good gym to work out with friends. Really happy with services

This is one of the best gyms in Melbourne. Great equipment, great staff.
The only downside is this one dude who keeps staring at other people while they train. One of the people being me.

Been a long time member but it’s sad to see the facilities being so outdated and don’t even get me started on the state of the tennis courts which I purely got my membership for. It’s sad that the fees you pay do not go towards maintenance, so please don’t fall for their tricks of ‘we’ve got all the facilities’ because it’s nothing but a sad sight to see. Will update this post to show you the state of the courts

I have been a member of this gym since 1995 king club prior to good life it’s the largest gym in the state as it’s got excellent facilities. It caters for everyone of all ages. The staff is courteous and friendly and treat you like a family member

I have been a member for 18 years and this has been my favourite place to relax, get fit and keep my mind balanced.
Plenty of support if you need it and plenty of variety.