Gold Hand Car Wash Highpoint

The car wash and the service was excellent. They even waited for me after the car wash closed so I could pick my car up.

Best car wash in the west and excellent customer service! Very fairly priced as well
Thanks guys!

While the car wash and interior cleaning at Gold Hand Car Wash Highpoint were satisfactory, my experience with the premium polish left much to be desired. Despite paying extra for a thorough polish, I was disappointed to find that the surface still felt rough, and the polish didn’t seem to be performed with dirt easily coming off on my fingers. Upon raising my concerns, the staff offered to perform a quick additional polish, which did improve the situation somewhat. However, I left with the impression that the premium service was not executed as expected.

Had my car washed today.

Run marks have been left on my car. Harry from the car wash tried to get it off it came off on one part of the plastic but not this part.

Harry has pushed the blame on me and is now saying I brought the car this way.

He said he will not take any responsibility.
And his staff members don’t make mistakes.

Meanwhile I had to also point out we’re the car was still dirty and they had to come and clean it.

My husband tried to call and sort it out with him but again shifted the blame.
Said he wants to show us footage of how the car is washed. Um Harry that tells us nothing!

I would never trust this car wash. I’m now left with the cost of having to repair this.

Go on Harry looking forward to your comment on this review and how your going to try and weasel your way out.

Thank you very much for the clean of my car, went with a friend on Thursday and they came out great! You did a good job, and lovely service was provided.

Gave prompt service, excellent care to the cars details and was always friendly.
Great value too.

Amazing clean every time! My family have been coming here for years, thanks again Harry xxx

Very impressed with this business. Friendly staff. Fair price and I liked being notified of car readiness. The job they did was fantastic. Well done Harry and team. Cheers mick

Love the feeling of seeing my car clean, tidy and shiny after doing some shopping and eating at Highpoint. Guys are always welcoming. Recommend!

Our go to car wash place. Always great service, professional and friendly as well as going above and beyond when we need help. Highly recommend.

One of the rare carwash places that goes the extra mile here in Melbourne! Excellent value for money.

The only crew in Melbourne I trust to thoroughly clean my car each time. And their estimates for how long they will take each time are spot on. Highly recommended.

I always come here to get my car cleaned, they always do an amazing job and I always come back here definitely the best service

Very friendly and efficient staff. It is my second time here and very pleased with their service, hence why I’m back a second time. I did an inside clean and was very impressed how clean it was in th short time frame that was needed to get the job done. Recommend to all

Been coming here for a while and service always good. They also do amazing job cleaning the car. Highly recommended

Have used gold hand car wash for years and I am always so impressed. They take great care of my care and are so thorough.

Can't recommend highly enough – very convenient to have your car cleaned while inside the centre. Customer service was fantastic and the team did an amazing job inside & out, with competitive prices too!

I recently tried out the car wash service and I was thoroughly impressed! The staff was friendly and efficient, and my car came out looking sparkling clean. The attention to detail was fantastic, and the pricing was reasonable too. I highly recommend their car wash service!

Got my car wash here today.
Exterior was done well.
Interior is a whole different story
I am really happy to pay the $84 but my expectations are pretty high unfortunately they won’t be seeing me anytime soon.

We’ve been to a few car wash places but this one is by far the best! We’re regulars and get the internal as well as external done and they do a sensational job every time. Harry usually serves us and is super friendly and helpful, would highly recommend coming here!