Glenferrie Dermatology
| Address | 1a/266 Glenferrie Rd, Malvern VIC, Australia | ||||||||||
| Phone | +61 3 9509 5206 | ||||||||||
| Hours |
|
||||||||||
| Website | glenferriedermatology.com | ||||||||||
| Categories | Skin Care Clinic, Dermatologist | ||||||||||
| Rating | 3.7 3 reviews | ||||||||||
|
Similar companies nearby Claire Francoise Skin & Body Clinic — 153 C High St, Prahran VIC Avenue Plastic Surgery — 22 The Avenue, Windsor VIC Liberty Belle Skin Centre — 504/506 Toorak Rd, Toorak VIC Molescreen Skin Cancer Clinic — 847 Burke Rd, Camberwell VIC |
Glenferrie Dermatology reviews
3Excellent service provided by Dr J Cahill The nurse and receptionists empathetic and friendly. Compassionate and professional approach to seeing patients. I highly recommend Dr Cahill.
It is a shame to have to write this prior to my appointment however the service that was just provided to my by a reception staff member was below standard. I had a missed call for a cancellation and promptly returned the call only to find out it had be given to another person. When expressing my disappointment about loosing the opportunity to take an earlier appointment (I now have to wait another month), another staff member got on the phone and stated "I appreciate you not taking it out on my staff member". It is FAIR and reasonable for people to feel disappointed by a cancellation process that does not allow a 15minute timeframe to get back to them on appointments. Expressing disappointment for a poor appointment cancellation process is no way directed at reception staff or 'taking it out on a staff member'. I will also be putting in a complaint due to the receptionists inability to apologise for the accusation.
I’ve been seeing Alex Chamberlain for annual skin checks for a few years now - would highly recommend him and his clinic to anyone. Expert professionalism.