Glen Katherine Medical Clinic

During my recent visit to Glen Katherine Medical Clinic, I was appalled by the level of incompetence and negligence displayed by the general practitioners (GPs). Not only did they exhibit a complete lack of interest in understanding my symptoms, but they also failed to make any effort in providing me with assistance regarding the billing and financial aspects of my medical situation. Their refusal to ask pertinent questions, offer advice, or conduct any research to alleviate my predicament only further emphasized their disregard for patient well-being and their professional responsibilities.

One of the most shocking aspects of my visit was the complete absence of inquiry regarding my symptoms. Instead of taking the time to listen and ask probing questions to gain a comprehensive understanding of my condition, the GPs seemed disinterested and disengaged. They appeared more focused on finishing the appointment swiftly rather than providing the necessary care and attention to their patients. As a result, my concerns were dismissed without consideration, leaving me feeling overlooked and helpless. My appointment lasted literally 4 minutes.

Furthermore, the lack of effort on the part of the GPs in addressing the billing and financial aspects of my medical predicament was deeply concerning. Despite clearly expressing my concerns and requesting assistance, I was met with indifference and a complete lack of support. The GPs showed no initiative in researching potential solutions or providing guidance to alleviate the burden of my financial obligations. Their inability or unwillingness to take even the most basic steps to help me left me feeling abandoned and vulnerable during a time when I needed their expertise and support the most.

In addition to the absence of inquiry and support, the GPs at Glen Katherine Medical Clinic demonstrated a severe lack of professionalism and commitment to patient care. It is the responsibility of medical professionals to ask relevant questions, offer guidance, and conduct research to ensure their patients receive comprehensive and holistic care. Unfortunately, the GPs at this clinic failed to fulfill these basic obligations, contributing to a distressing experience that left me feeling unheard and unsupported.

In conclusion, Glen Katherine Medical Clinic's GP displayed an alarming lack of inquiry and support toward patients, particularly concerning symptoms and financial concerns. Their refusal to ask questions, provide advice, or conduct research highlights a gross disregard for patient well-being and a blatant neglect of their professional duties. I strongly caution against seeking medical care at this clinic, as their evident incompetence and lack of effort only serve to exacerbate patients' physical, emotional, and financial distress. It is imperative to find healthcare professionals who prioritize patient-centered care and demonstrate a genuine commitment to the well-being of those they serve.

Arthur is one of the worst doctors I have ever seen, totally dismissive and utterly incompetent. Adds extra charges at his pleasure. Complete rip off for a rude and incompetent doctor. Avoid at all costs.

I have been seeing this clinic for years and I can say that I am happy with the service provided. Clean and hygienic. There is a couple bottles of hand sanitizer at reception that you can use when you arrive/ leave. Masks available upon request if you don't bring your own.

Overall, happy and kind receptionists with great quality of healthcare from general practitioners provided. I would definitely recommend this if you plan on switching to a new General practitioner.

Been going here for years I find Helen amazing she’s good with my kids to only down side is that she’s hard to get appointment with she’s that booked up

Dr Helen is pleasant, compassionate and punctual. Dr Arthur is rude, dismissive and consistently late.
Do not waste your time with Dr Arthur.

Wow! Doctors here are monsters.

Trying to force a mother to have her baby covid tested.
"You don't have a choice, he has to be tested"

Then told the mother "You aren't welcome back here"
All for an ear ache.

What a disgusting human!

I took my kids there to get vaccinated a couple of months ago. The clinic was open for 1 hr before we got there and we weren't seen for 50 minutes after the appointment time. There seemed to be only one doctor on duty. The building and interior is pretty shabby. We saw Dr Arthur and he was friendly and fine with respect to giving the vaccination - but I guess that's pretty straightforward. There was no charge for the vaccination, unlike what other experienced who reviewed this place.