Genesis Health and Fitness Wantirna

Very worn out equipment. Relatively cheap membership, but facilities leave much to be desired.

They were giving promos but it was not easy to get out on there swimming lessons. My child did not like it there because the staffs were not accomodating. I paid for the remainder of the agreement even if you did not continue the lessons - seems like a trap.

Love this gym! Super friendly staff and nice equipment. Pool is super warm so that’s a bonus!

Signed up with a 6 week deal pay nothing for 6 weeks and then $12 weekly after that, 3rd week in I was double charged, and the next day charged again, all 3 charges where not at the sign up price but we're $12, asked to have it resolved and nothing happened, the following
week was again double charged. Beware useless rude staff, go to GoodLife wantirna. Or any other gym frankly.

The customer service is so very bad and rude! A pool trainer actually yelled at my wife as she was trying to get out of the pool! They won’t resolve your problem and keep on transferring you to other staff members! Even a meeting with the manager achieves nothing, it's like talking to a brick wall. Just like money hungry leeches! Its all about money. We've even had a staff member steal money out of our gym bag in the changing room. Again nothing has been done and she is still there. Shame on you Genesis Wantirna. When will you respect your clients, and give us the service we've paid for? Get a manager who can train the staff in customer service. Not these "Self-centered" bunch you have today, including him. (The current Manager)

Facilities are great which includes the swimming pool but watch out for the payment. Always wrong if you asked your account to be on hold during holidays. They either charge extra or double charge. The worst thing is they asked to call the debit company (Debit Success) directly as they can't help. I spent half an hour on the phone and ended up finding out that it was one of the administration errors from the gym.

Fantabulous gym with most everything you could ask for, including machines I've never been privi to before.
Squash courts & exquisite waveless pool. This place is da bomb y'all.
Note: an exclusive upstairs private gym for ladies only, far away from the predatory hawks eyes.
Let's move it, stay strong & work hard.
It's like lotto with a million times the rate of success. Clear the past & create a new future.

This is a awesome gym, the staff are amazing they all get behind you to help you achieve your goals and for the price you pay for all of this you can't go wrong as you can get personal coaching with a variety of workout classes that suits your requirements and personal needs, is absolutely brilliant and first class and the best thing is no one judges you.

Having joined Genesis Health and Fitness Wantirna I am most impressed with the friendly and helpful staff. This was exhibited by the regular members being greeted warmly and assisted with queries in a punctual and cordial manner.
The facilities are clean, well ventilated and provisioned with ample natural light. Equipment is first class and with a 25m swimming pool, exercise classes and pleasant change rooms it is a positive environment.
I am looking forward to a long association with the Genesis clubs.
Keep up the great work!

This is a awesome gym, the staff are amazing they all get behind you to help you achieve your goals and for the price you pay for all of this you can't go wrong as you can get personal coaching with a variety of workout classes that suits your requirements and personal needs, is absolutely brilliant and first class and the best thing is no one judges you.

Awesome facility, staff are super chill and friendly. Different vibe to other gyms, more welcoming and friendly. My PT is a legend!

Joined two weeks ago. So far so good:) Great Zumba instructors, always space in classes, pool 10 pass is a great deal for non members

Since going to Genesis Gym, I have never felt better, I have lost 10 kg so far and i am now at my ideal weight thanks to starf at Gym.they have prepared a weigh program which has enable me to achieve my goals, i have never felt better, thank you Genesis.

Open 24/7. Has a swimming pool. Ample parking. Plenty of machines and free weights. Clean. Totally recommend.

Friendly, informative staff; great selection of classes available; I enjoy the 'Ladies Only' Gym equipment room upstairs.a bonus. Excellent Reception Staff, always friendly and helpful. Look forward to participating in weekly classes of choice. (Grateful for support doing recent Covid Lockdowns). Lynda Clayton

I’m giving 2 stars because we need some sound deadening in the squash courts, can barely here the person next to you. Please genesis, only cost $50

Recently both myself and my wife went in to sign up as members. Staff were friendly and process was smooth from the beginning to the end. We went closer to the closing time but they were more than happy to assist. Great facilities and a lot of equipment, yet well organised. There are a lot of options for group fitness classes and the times are very convenient for 9-5 full time workers like us. Ample parking at the back which is great as well.

Have been a member with Genesis for several years, training staff have always been great. Understanding and never pushy. The facilities are modern, clean and has an overall welcoming feel.

I love working out at Genesis Wantirna. I have been a member for years. The team are fantastic and I love the personalised group training of the Coaching Zone. You form great bonds with others, we are very supportive of each other and the early morning starts mean I can work out before work and feel energised, leaving with a spring in my step for the rest of the day. Well worth trying out.

Very poor management I never go back again
My son used to got to Swiming class there but if we had any issues no one was there to respond or every week a new manger was look after the swimming classes