Geelong Orthotics

Less than impressed to be made to make a half hour appointment and to be charged $65 + GST for a 5min measurement to buy compression stocking

Very sad to speak to someone who constantly sighs and speaks over you. After putting up with it several times I was assertive in my complaint about the lack of compassion and communication. I was then told by this receptionist and her husband of the business to find another service for my brother who has special needs. I then received various stories about when the boots would be available. The communication did not really leave me feeling I made the right choice in retrying the business. The boots were over $2000 and I would not say the make or quality matches the price in any way. The sole and boot were exceptionally poorly put together. However, lesson learned.

Staff member fitting my boot was excellent; cannot say the same for the bullying attitude from some staff when I informed them that the account will be sent to NDIS. Not happy and gave me a very mistrusting feeling. Not a pleasent experience at all.

Great professional advice, even told me my leg is bowing out, and fitted me with a boot.

Professional staff and great service. Great products. Highly recommend.

I've always found the staff friendly and efficient. Pricing of some items is high and I have had to source elsewhere to get a better deal.

Disappointed with receptions bad attitude and rudeness, will not return again, went elsewhere for my supply treated with respect and courtesy