Geelong Express
Address | 22B Dowsett St, South Geelong VIC, Australia | ||||||||||
Phone | +61 3 5221 3411 | ||||||||||
Hours |
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Website | www.geelongexpress.com.au | ||||||||||
Categories | Courier Service | ||||||||||
Rating | 4.4 32 reviews | ||||||||||
Nearest branches Toll Geelong / Team Global Express — 22 Hume Reserve Ct, North Geelong VIC |
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Geelong Express reviews
32Very efficient and great to deal with. Tried a competitor first they were no help one phone call to these guys, job done! Definitely recommend.
Great experience using this company; I would highly recommend. Prompt collection and delivery. They driver even gave me a call to make sure somebody was at the destination to take in the delivery.
A long time customer, couldn't recommend them more. Thanks Justin, Luke, Karen and the team. Nothing is ever too much trouble
DO NOT USE THIS COMPANY
Geelong Express are a large uncaring company (Jet couriers) posed as a local business. Their service is appalling, not listening to instructions for pick up or deliveries, sneaky additional charges all the time. Their accounts do not reply to questions about account statements. Truly awful!
I worked for these guys for a while, they look after their staff, train them properly so no freight is damaged and ask that customers are treated with respect.
Geelong Express were great to deal with, rang them at 9am for a same day parcel collect in Melbourne to deliver to me in Geelong.
2pm that same afternoon it was in my hands!
Thank you for a great service Geelong Express
Nick
I am thrilled with the service I received. I had an emergency delivery that I needed to be sure would make it from Geelong to Melbourne within one day. Justin was hugely helpful. The quality of the service was first class, from the prompt pickup to the safe, contactless delivery. Will definitely use this service again and will not hesitate to recommend. Keep up the great work!
Literally the best courier service we've ever used. Super friendly, cheap and RELIABLE! Communication & information sharing is second to none. Signatures, exact time of pickup and all the info you need is in your customer portal. Highly recommend.
Great service from booking through to delivery. Driver waiting patiently for the parcel to be ready and delivered the parcel much faster than I expected. Reasonable price too. Highly recommend.
Extremely fast and efficient service, a delivery service that actually focuses on doing the deliveries
Called to make an urgent delivery from out past Torquay to South Melbourne this morning and couldn't have arrived quicker. Thank you for your speedy and competent service! Bet all other quotes by a mile. Would 100% use again.
TW
There's a lot to like about this company. Not using courier companies all that often I wasn't sure what to expect. I needed to get a large kayak from Melbourne to Geelong. The staff I spoke to were helpful and prompt and the pricing was reasonable. I got the service booked in before 10: 30am and got same day delivery. Really impressed, I wouldn't hesitate to use them again.
Booked a pick up from west footscray to geelong, pick up and delivered no fuss before 3pm, was a pleasure dealing with geelong express, will use them again
The manger is rude and they do not deal appropriately to a complaint about their drivers causing damage to property, even when provided with video footage.
Needed a couple of parcels picked up in Melbourne and delivered to Geelong. Sent request for quote and got a reply super fast.
Organised the job a day or so later. So easy, excellent value. Top marks.
Extremely rude and arrogant staff and manager.
As a returning customer I was shocked at how I was spoken to. I simply and politely questioned the price that had more than doubled for exactly the same service 2 months earlier. Justin was extremely rude towards me and told me to go and pick it up myself as he didnt have time or couldnt answer a simple customer inquiry.
The entire phone call was less then 3 minutes.
This guy SHOULD NOT be answering the phone.
Update: Manager/ owner was not concerned and told me that credit card customers are a WASTE OF THEIR TIME and we don’t want customers that only use us every now and then.
I've been using these guys daily for years & they are fantastic to deal with, fast, efficient and professional. I also love that I get emailed POD with a photo and name of the person that signed for the goods. A+
Justin and the team at Geelong express have helped my company out of many sticky situations with ease! Thanks for all the help Justin!
Absolutely fantastic courier to deal with. We don't issue jobs very often, but when we do, it is a simple phone call and within 1 minute, the job is scheduled and delivered fast. If there are any changes to circumstances we simply call Geelong Express and they are happy to assist to meet our timeline/objectives. Keep up the good work!
Justin from Geelong Express helped our company out in a pickle and did amazing work. Thank you so much