Garage Door Solutions (Vic)

We are very pleased with all aspects of Garage Door Solutions installing our new garage door. Both the main people we dealt with are competent, reliable and professional. The quote was competitive and our questions were answered in a straighforward manner. On the day of installation there were no major problems and we are very satisfied with the outcome. We have no hesitation in strongly recommending Garage Door Solutions.

I’m just wanting to thank you guys for your awesome and professional service, I have been using another garage door company, for many years, paying them plenty for repairs, service, and parts, you guys changed to some quality parts on my door, which has fixed it and never run better, you guys have a client for life, sincere thanks.

I just wanted to express my sincere gratitude to Garage Door Solutions with Richard, Jade, Lauren and the team there. Right from the get-go the whole team I dealt with there were simply outstanding. The attention to detail and laser customer focus was exemplary.
My installer Angelo turned up right on time and was so professional in everything he did to ensure the most unbelievable install of the door was something to behold. His explanation of everything he was doing and why he was doing it that way was absolute confirmation that he was treating the installation of the door as if it was his very own!
If you are thinking of a roller, tilt or panel door you would have to have rocks in your head if you didn’t use Garage Door Solutions, they would have to be BY FAR the most professional suppliers and installers in the South East or Victoria for that matter. Their white glove service is worth the phone call to them and not to mention the very very competitive pricing with a large range of product to choose from.
I wish I could give 10 stars for the whole team right from point of sale right through to install. Well Done guys can’t speak of your service more highly.

Thank you for your prompt and efficient service replacing cables and repairing our garage door for a very reasonable price.

I couldn't be happier with the service given by Garage Door Solutions. Richard was attentive to all my needs, showing me all the different options. Darren installed the door like it was his own. The door looks fantastic and is a key feature of the garage. I can highly recommend GDS.

We replaced a b&d door last year aug few days after install we rang a number of times about the problems with the door and until today has not been fixed.

Excellent service. Clear communications. And a great product, professionally installed. Happy customer.

These guys measured up my roller door and after a week I chased up the quote and they claimed they’d sent it to the wrong email and would forward it on next day.
3 weeks later and numerous calls and them promising me it’s on its way (although already completed) I told them to forget it.
Clearly they don’t need my money during coronavirus. Doing too well to worry about a custom garage door job in the range of $6500.

Give me your job, I’m on job keeper, I’d smash it.

I could not be happier with the service I received. What could have been a difficult installation of a new roller door into an old steel frame structure was done most efficiently by Frank and his installers, Junior and Amos. The initial assessment of the job was done carefully, the measurements were accurate, and Junior and Amos arrived on time. They carried out the work to a high standard, and without wasting time. They obviously knew what they were doing, and the result is great! I love my new door, including the colour on the reverse side! I commend Garage Door Solutions for a very professional job, including a fast follow-up, and highly recommend them!

These guys have great customer service, clear and concise explanations. And they follow through and deliver on what was promised.

Very helpful good service had the parts i was looking for one item changed a little over 40 years did the job lock plate downed sized thank you

Professional from start to finish. Clear, concise explanations of what they provide from the very first call. From initial phone call to install took just over two weeks. Our garage door is now whisper quiet. Highly recommended. A big thank you to all the team.

I had an issue of my tilt-a-door hinges lock nuts getting loose and causing the garage door to drop slightly which could be an issue in a strong wind situation. Braeside Garage Door Solutions sent out their service guy pretty promptly. He came and decided to consult their "Installation Advisor" Graeme Klopper who came to have a look himself. Graeme decided to practically reset the hinges and carried out rectifications of all required aspects. The door is now aligned and opening properly and no longer dropping down whenever there's a strong wind. Much better than the initial install. Graeme's "doing the right thing" work ethics is to be commended and is seldom seen these days. Graeme is obviously very experienced installer and is a great asset to the company. Perhaps a process to have experienced people like Graeme doing a QA after each install to ensure proper installation standards will mitigate unnecessary fixes. This will translate to excellent customer satisfactions and the company's bottom line. Personally, Braeside's customer services have been excellent. I'll definitely refer Braeside to my families and friends for any garage door requirements. Hope you can maintain such high standards as work ethics differ amongst installers. Keat

Bought 2 doors from these guys and tried to contact them several times and they did not even bother to reply.
I will not be going back.

Ian cam to service my Tilta Door in Black Rock which was not closing. He quickly diagnosed the problem and cheerfully went about fixing it. I will definitely be calling Garage Door Solution the next time I need service for my door

I am very happy with the time taken from quotation to installation resulting in 17 days for a double width roller door, with Graeme providing me with an alternative to having brick work carried out, to install a roller door to a carport.
The roller door installation was done with a professional finish throughout the job.
I would recommend Garage Door Solutions to anyone who is looking for an efficient well organised team from start to finish.
The company name with "solutions" have the skill and knowhow in providing just that.

I asked for a quote from Garage Door Solutions. They were very prompt and Justin came and measured and I got the quote straight away. The price was not the cheapest. I asked a lot of questions and Justin explained everything in detail. I was happy. Installation and the finishing job is terrific thanks to Michael. Michael is a terrific Guy to deal with, very polite and know what he is doing. Staff were all polite when I had to speak to them.
Keep up the good work guys.

Dean was incredibly patient and professional. He assisted me when I called with an urgent problem regarding my garage door and has provided me when the best service. Well done! Highly recommended business.

I have installed the garage doors from Garage Door and Gate Solutions Pty Ltd.and it is pretty good. It is enduring and it matches with my home design, intensifying the look. So I am liking it's service and would suggest you to also avail it.

Awesome service. Called up, gave them door size, they confirmed spring size and price, then double checked they were in stock. Went in to showroom and was treated by a helpful and friendly person. Would highly recomend