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FurnitureOkay Melbourne

Address 21/200 Boundary Rd, Braeside VIC, Australia
Phone +61 1300 682 302
Hours
Monday10:00-16:00
Tuesday10:00-16:00
Wednesday10:00-16:00
Thursday10:00-16:00
Friday10:00-16:00
Website www.furnitureokay.com.au
Categories Outdoor Furniture Store, Garden Furniture Shop
Rating 4.6 41 review
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FurnitureOkay Melbourne reviews

41
Sort by: date highest rated lowest rated most helpful
Matty
03 November 2023 18:48

Excellent company to deal with. Furniture is very high quality and at a very fair price. Delivery was within a couple of days of ordering. Outstanding.

Sacha
04 October 2023 18:33

I’m so happy with this purchase.
We only received our table today, so whilst I can’t comment on its longevity, I can say it looks as beautiful in the flesh as it does on the site’s photo gallery, and it’s certainly solid, sturdy and heavy, with a nice smooth finish.
The customer service we received from Danie and the team from the time of purchase to delivery has given us the confidence to shop with them again; the service and products are outstanding.
The table is exactly as described online too, no nasty surprises, and will easily seat 10,12 at a comfy squeeze.

Rose
28 September 2023 15:29

Stunning outdoor setting
Very happy with my outdoor setting.l have had my eye on this setting since just before Covid. Danny was exceptional in answering all my questions and continued to keep me informed with delivery updates. Such a easy and pleasant experience even the delivery man was very obligingly. If you looking for any Outdoor settings definitely shop at this store. Thanks Danny. Loving and enjoying my setting every day. Completes my entertaining area.

Michael
18 September 2023 17:10

Absolutely legendary customer service, couldn't be happier with the products and customer service from FurnitureOkay. I would highly, highly recommend them!

Mark
21 July 2023 10:35

Purchased a Electric BBQ and cover, cover did not come.contacted Catch after a week, who contacted supplier re non supply. Danny from FurnitureOkay insisted I open boxes even though I could see they were pristine. Surprise not there, I informed Danny I needed cover by Friday he was not prepared to assist me further other than post it out. Note stock is not on site so no control over delivery beware.

Michelle
20 February 2023 4:35

I was dubious about ordering online, would it be as nice as the photos, are the reviews real, $3200 including delivery & Setup is alot to spend on an outdoor setting that i haven't seen, felt or sat on.
So i drove an hr down to the store, walked in and saw the liverpool setting.
Please Don't waste your time or petrol money order online.
The product quality is amazing, so comforty and looks amazing.
100% true reviews and 100% quality.
We got the Liverpool 9 piece setting and couldn't be more happier.
Husband couldn't believe how so the wood was.when i broke it to him that it wasn't wood he was shocked.
Best investment we've made on an outdoor setting that will last for years to come.
Thanks FurnitureOkay for providing exactly what I wanted when no other store did, AND I went to them all

ray
19 July 2022 8:25

We searched for a few weeks for the perfect wicker settings for our new sunroom. (Covid project)
Harvey Norman, Amart and others had some nice settings but just didn’t fit the bill.
Accidentally came across Furniture OK searching wicker. We rang Dani and he was exceptional. We were able to FaceTime and he answered every question thoroughly. I’m tall so I even asked him to sit in the chairs so as I could see how tall the backs were.
We rang him again a couple of times and eventually bought a Liverpool 9 piece dining setting and a Rosebud lounge with a different table plus a few extras. They even threw in a small gift.
Because of Covid delivery was delayed but only a 10% deposit was required.
We were kept informed of delivery expectations and eventually a nice bloke contacted us and delivered it the next day.
We are super happy with the high quality product and Dani’s service. Plus we saved a bunch of money.
Talk to them before you buy elsewhere.
Highly recommended.

Sharon
03 March 2022 19:40

Fantastic quality furniture, really competitive prices. We looked at multiple outdoor furniture stores, found the comfort, quality and look of the settings at furniture okay to be superior. Dani was really helpful throughout the entire process. Would highly recommend.

Yan
21 January 2022 6:44

Amazing service! Danie was great to deal with, I will be back for sure when I need another upgrade:)

michael
16 December 2021 1:07

Would highly recommend this company,
After purchasing my outdoor furniture online,
Was updated regularly by Dannie on our likely ETA,

Unfortunately there was a problem with the courier on the day of our delivery, so Dannie personal hand delivered our furniture after he finished work that night,
Very much appreciated,

Honestly a great experience and will differently buy from them again,

Great prices and fantastic service by Dannie

Maryanne
19 November 2021 20:05

Amazing service by Danie. FaceTime So I could see the product showed me everything
Helped via sms. I was worried buying online because we can't go in given I spent a substantial amount of money. I love my BBQ kitchen.

rajsantiago
17 September 2021 1:48

We didn't have a favourable purchase from FurnitureOkay. The initial sales side we cannot fault - Dannie was attentive and provided very efficient service and we went ahead and purchased a stone outdoor table. The issue took place post delivery.

Once delivered - our installers noticed that the table had chip on the side and more importantly the border was just slapped on without any care (please see pics). After contacting FunitureOkay - it seems like they are aware of the problem but went ahead and sold the table hoping that customers wouldn't notice (IMHO). They claimed that this was "minor variations" and the chip can be fixed by buying some epoxy filler from bunnings (? !) - but i wouldn't buy any of it. My view is that these are B grade tables sold at an aggressive price point. IMHO - it doesn't qualify as 'furniture' - but just a table. The outcomes provided was a measly refund (10%) or send the unit back in its "original" packaging (table weighs ~90Kgs - so we need to hire trades again to disassemble due to the lock-down in Sydney). The option of replacing the table was not provided as they can make no assurance that the replacement table would have a correctly laid border (? !)

All in all - my view is to pay the bit extra and obtain "furniture" from a reputable store who is able to provide the after sales service to match. We will take this day by day - if the border bugs us enough we will most probably sell and purchase another table from a different supplier post COVID and the lock-down.

Monique
09 July 2021 15:14

Very friendly and helpful service. Great choice. We bought a lounge for 8 people and dinner table setting. Highly recommended going here to have a look

Elinor
21 April 2021 20:48

Price was Great, quality was Excellent and service was Fantastic. I placed an order on Sunday afternoon and they delivered on Monday (which was a public holiday), as I was local delivery was free who could ask for more. Surpassed my Expectations and I would highly recommend FurnitureOkay.

Diane
06 April 2021 16:17

Very impressed with Danie at Furniture OK. Our order arrived on time and we were kept well informed prior to delivery. Our outdoor setting looks lovely out on our decking and is very comfortable indeed. Would recommend anyone to look at their great web site and then visit the show room like we did to try before you buy.

Rodney
22 February 2021 10:35

Great sales experience. Really good to deal with and I would highly recommend this company. Thanks Danie. Great salesmanship

Gianna
26 January 2021 23:28

Dealing with this company was such a wonderful experience. Danie was great to deal with and provided the best customer service I have ever experienced. Great showroom with lovely furniture. Highly recommended.

Les
24 January 2021 15:26

Fantastic service by Danie on our new outdoor table and fast, next day delivery.

This is a great place to go for furniture - great prices, service and reliability.

Colin
29 January 2020 10:54

We purchased the Venice set and it arrived promptly from Melb.to Perth. We are extremely pleased with our setting. It's exactly as it says and looks beautiful. We would recommend Furniture Okay and will buy again from them. We looked at other outdoor furniture places here in WA and nothing compared to their product. Fantastic service and furniture.

Ken
25 January 2020 1:09

A wonderful company with unique quality products and customer service unheard of in this day and age. Do yourself a favour. Don't waste days and days looking elsewhere to compare. Simply deal with Danie.

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