Frankston Kia

Kevin and the team at Kia helped us throughout the sales process from start to finish with great customer service to get our Kia Sportage. We've reccomended them to all our family and friends. Wouldn't hesitate to purchase our next car through Frankston Kia.

Recently picked up my EV6.
Through out the whole process, expereinced fantastic customer service and communication from the team, couldn't be happier.

Purchased a Sportage GT and found the sales team very good (Tania). We then met Car Care Manager Raff, who we purchased some after market accessories from. Raff treated us very respectfully and politely throughout our dealings and negotiations and it was a pleasure to deal with her.
27/9/23
Got the call to pick up our new Sportage, met at the showroom by Sciantel from Frankston Kia who made us feel special, then proceeded to spend the next hour running through the operation of the new car which was excellent. We could not be happier with the attention and care shown by Sciantel and the rest of the team

Daniel was excellent throughout the buying and delivery process, really taking time to introduce me to the cars features, servicing requirements etc, and always prompt on email replies. Highly recommended.

Don’t even bother going to Kia Frankston. Consider Kia Southland if you are looking for a Kia.

My recent experience was not up to the mark. Being of medium height, I was conflicted about choosing between the Cerato and the Celtos. Thus, I was keen to check them out at Kia Frankston. When I went there, the salesperson seemed uninterested and was hesitant to let me test drive. His reason was that they didn't have the base version or the exact version I was looking for. I understand that the engines might be different, but they could at least allow a test drive of the top-end version of the same model for a feel of the comfort and space. It's hard to explain, but we felt unwelcome, and it seemed like the salesperson wasn't really interested.

Take this as feedback and atleast allow them to take to the car.

Daniel was amazing! He was so helpful and went above and beyond making my experience a memorable one

Sciantel was extremely helpful in the recent purchase of my Sportage. What I most enjoyed was the not “overselling”.
Knowledgeable, available for questions and follow up during our wait for the ship to arrive! Thank you
Highly recommend Sciantel and Frankston Kia

Daniel provided a friendly, helpful and enjoyable experience in regards to the purchase of my new car. Thanks Daniel

I dealt with John Habib when I was buying my new Picanto. He made the whole process enjoyable and was very kind. He was able to answer all my questions and his knowledge was very high. I would definitely recommend anyone who was looking for a new car to speak to John.

Pick up our new Kia Stonic yesterday.

Ask for Daniel Macafee he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible, always quick to contact customer with information. Great service and they know they’re stuff.

I had a fabulous experience at Kia Frankston! Daniel Macafee was attentive, genuine and highly experienced in the sale of the Kia Picanto, and I highly recommend him in future sales. I am
so excited to drive my new cute car!

The guys in sales and service do an amazing job I test drove a Sportage it was a great experience with no pushy sales people. I got my 2016 Kia Carnival issues resolved without any hassles. They are fantastic and great people to deal with.

Absolutley horrible service, car takes FOREVER to get done and never washed. Last time I was there I was handed my keys and shown the door in absolutley pouring rain only to find my car was nowhere to be seen, had to go to some gravel carpark out back, full of huge puddles, to get to my car - oh yeah, I was with my 6 yo child as well so we both had to navigate this in the pouring rain. Honestly this place is hopeless - go ANYWHERE ELSE BUT HERE!

I am the most luckiest guy to meet Kevin Goodman from Kia Frankston as to me all stars were always aligned & what a gentle man with the highest order not pushy & was so helpful with notice. If ever a call was made even though the purchase was done & made Kevin was more than helpful & Kia Frankston is blessed to have Kevin Goodman working for them. Kevin I have already given your name & number to my family & friends & I will be coming to you when my daughter is ready for some wheels as you are the man & thank you for all your help & see you in the near future! Kevin hope this will help you & all the best as I have never met a car salesman like you & thank you Kevin.

II recently had dealings with the general manager for Kia being Heath where I needed to sell my stinger due to a terminal cancer that I have and he was absolutely wonderful.
Great price, …. Everything…, I couldn’t recommend more highly in my time of need and very companionate.

First time dealing with Frankston Kia, great service, John Habib was great to deal with, very professional manner and always follows up
any request, highly recommend Frankston Kia
Definitely will do business again with them

Highly recommend Frankston Kia Team: Jamie - 'Sales', Kelly - 'Stock Controller', John - 'Delivery Director'. Professional, exceptional attention throughout the contract. Presented the arrival of the new vehicle hwith a large red bow. Keep up your great work guys! I drove away a 'very happy customer'. Thank you, Ellen Becker.

We had the pleasure of dealing with Warren A Henningsen, who is an absolute gun and really knows what he is doing. It's good to see that such customer experience still exists. Strongly recommend him and we have already placed our 2nd order with him. Keep up the good work.

No one home, whats going on? I know we have to wait for cars for 6 to 12 months but where are the sales team? Ended up walking out. Theres only so much TV you can watch