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Frankston Hyundai

Address 6-8 Wells Rd, Seaford VIC, Australia
Phone +61 3 8770 1200
Hours
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Saturday08:30-18:00
Website www.frankstonhyundai.com.au
Categories Hyundai Dealer, Auto Repair Shop, Car Dealer, Used Car Dealer
Rating 4.4 76 reviews
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Frankston Hyundai reviews

76
Sort by: date highest rated lowest rated most helpful
Dorin
29 December 2023 16:52

Great experience with Frankston Hyundai.
Raffy was amazing with helping me with my new car and Peter with helping me get finance.
Overall amazing experience and customer service.

Ravneet
26 December 2023 10:00

I had a great experience with Frankston Hyundai. They have ample stock of all the models. There is no need to wait for months. My sales consultant Jill Smith was wonderful, the entire process was smooth without any follow-up. Special thanks to Leanne for super quick delivery process. I woukd recommend Frankston Hyundai.

Matthew
14 September 2023 2:15

I went in knowing that the car I wanted was high in demand and wait times could be very long. Jill was wonderful throughout the whole process, keeping me informed of every new development with my car. From the moment it had a vin, to the moment it came into Australia. She was always happy to help with any further questions I had.
It was a great experience and I love the car.
Thank you Hyundai and thank you very much Jill for looking after this process for myself.
Would highly recommend anyone to go through Jill when looking to get the car you want. 10/10 service.

Geoffrey
04 September 2023 12:36

Excellent customer service, direct and honest advice and communication.
I would highly recommend Frankston Hyundai.

Lindsay
16 August 2023 21:34

We were warmly welcomed by Raffy. I recognised him after buying a 86 from him 5 years ago. He is extremely knowledgeable providing professional honest advise. Drop in to see Raffy when your looking for a new car. Oh by the way they make great coffee. We love our Tucson

stephanie
01 August 2023 16:43

Had an amazing experience with Jill at Frankston hyandai! She made the whole experience so easy and went above and beyond to help me through this process with anything I needed. I am inlove with my new car it’s so easy and nice to drive!

Daniel
23 April 2023 9:34

An amazing experience! Jill was absolutely fantastic, couldn’t do enough for myself and my wife.
A big thanks also to Coleen who helped us with our extras! What a dealership! Amazing

Irah
19 April 2023 12:40

1000 percent amazing service. Everything was an easy process. Had our car in a week. I would recommend Hyundai Frankston to anyone and everyone ️

Massive thanks to Peter from finance, and Raffy from Sales.

Jenny
05 April 2023 2:25

Great experience buying from Frankston Hyundai.
Our salesperson was Marty Bruch & he was so helpful with our purchase.
Great knowledge on the car & explained thoroughly the features to us.
Marty was very easy to deal with so
we highly recommend him.
Thanks again, Marty.

Carolyn
12 March 2023 4:36

Very straightforward purchase of Hyundai i30. Great communication and customer service- thank you!

Alain
07 March 2023 18:41

Went there and decided to buy a Hyundai Kora and the staff was very friendly and professional at the same time. Made us feel very comfortable with our new car and made is seamless and easy. Thanks so much and enjoying the new car ️

tereen
24 February 2023 7:59

Thank you to Marty for your amazing service at Frankston Hyundai! I would highly recommend purchasing a vehicle from them as Marty went above and beyond to keep me updated throughout.
I placed a holding deposit for a new Hyundai Tuscon. I was contacted promptly by Marty from Frankston Hyundai.
Marty's service was exceptional, He kept me updated throughout the process. I highly recommend contacting Marty from Frankston Hyundai if you are after a new Hyundai. Thank you once again, Marty, for your amazing service.

Harry
20 February 2023 17:59

The staff were very helpful and friendly. Jill our customer service rep was very attentive and patient and made the whole process easy. Overall the staff were very professional. Thank you

Prem
20 February 2023 10:27

Very disappointed with the purchase of my car (Hyundai Palisade) in October 22, since day one getting out of the dealership have been facing a warranty issue the frustrating part is the dealership and Hyundai kept saying it’s just a calibration issue which until now after 5 visits is not fixed. While the matter is escalated to Hyundai who have acknowledged there is a warranty issue with front camera which needs to be replaced and refitted with a resin I am still waiting to hear back but the dealership has been very poor with communication basically no attempt unless I call. While I understand issues like this happen customer service is something the dealership lacks once the car is sold and funds hit their account. As a customer your sandwich between Hyundai and the dealership both looking at each other.

Yemi
02 February 2023 7:51

The team at Frankston Hyundai were friendly and easy to deal with. From enquiry to delivery Jill our Saleswomen was so Professional and so down to earth genuine. Jill was fantastic, providing constant updates and Mark in finance was friendly and easy to deal with. Without a doubt the BEST service Ive had from any Dealership.

Thank you Frankston Hyundai for our new Tucson.

I would highly recommend Frankston Hyundai if you are looking for a new car. Ask for Jill, you won't be disappointed!

tony
22 January 2023 2:54

Great customer service, non pushy. Very professional and attentive to my needs at all times. The entire process of purchasing a vehicle from Frankston Hyundai was excellent. The team were fantastic. Big shout out to Peter, Raffy and Colleen who were sensational.

Donna
17 June 2022 5:43

Customer service here is beyond disgusting the cars are extremely dirty you can tell quite a few have been smoked in recently as they stink which the sales rep mentioned the GM smokes and the stock controller not a good look at all. Would not waste your time with these guys.

All they have to say about a negative review is thanks… hahaha love it no apologies or anything keep up the good work guys

Leanne
15 June 2022 19:34

Great team at Frankston Hyundai. I would not hesitate to recommend them to purchase a car from, after 2 previous car dealers did not do the right thing by me, I have never felt so comfortable in purchasing a car. Craigs great customer service and after sales care is amazing. Thank you Frankston Hyundai I have never been happier!

Caitlin
26 May 2022 21:43

The experience of purchasing my first new car couldn’t have been better thanks to the amazing team at Frankston Hyundai!:)

Rupen
20 May 2022 11:26

Peter went above and beyond for my sister buying her first brand new car, kept us informed the entire way and got us an amazing deal we couldn’t turn down. Thanks Peter!

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