Foot Locker

Be aware of them they are fraud. Ask them for guarantee. They won't serve if defective piece after 28 days. And Nike will not provide any warranty because they are separate company. Nike state 2 years of guarantee on their website. Really rude staff, they are different when you buy

Friendly staff everytime i come to this store i’m treated with the up most respect has to be one of the best stores i’ve attended

Staff is so rude we want to purchase junior size shoe and she said we don’t want to sale she is so rude and racists as well she behaved so rude. I will not recommend anyone to visit this store

Went there to buy shoe for my son and asked for size.this sales girl was annoyed miserable not happy to be there.guess what u just lost business never comin back … thank u

When we went to buy shoes, the sullen brunette and tattooed lady working there is really unhappy and I don't think she wants to work there. When we asked for help, she had an attitude like saying why are you asking. I think it would be better if someone who would be happy while working would work there. I think that people who deal with customers should be friendly and sincere. Customer definitely deserve it. I don't think I will go here again.

Attended to this shop on 29/4/23, the short girl in the reception today should look for another job if you are not interested in serving customers. The rude and worst customer service ever!
Don’t waste your time here

Went to footlocker Craigieburn today (21/08/22). Experienced worst customer service by the staff.

The worst possible service I have ever encountered and I have been in 3rd world countries. Maybe it’s because the area. But @footlockers needs to have some sort of customer service training for there staff. Really bad, to a point that we just walked out. Staff not interested in customers and just plain out rude.

Unfortunately had a really bad experience with customer service. Would recommend a different location

I took my elderly mother to buy her a pair of sneakers and the young male staff member who attended to our enquiry was very pleasant and helpful.
The young man could relate to my mothers recent knee reconstructions by regaling with he’s own mothers mobility issues so it was comforting to be dealing with someone who was considerate and understanding.
My mother was most pleased with the sneakers she bought and says her knee and foot pain have diminished since, so thank you so much.

Very unprofessional staff.
I went here on Friday, 18th March around 6-7 pm.
I knew what shoe I needed as it was available on their website.
I tried to ask the saleman twice or thrice about it and he was not aware of anything what is available and gave me a shoe which is not the same.
Then I tried to ask the other sales lady who was busy talking to her friends and then she answered that if its not on the shelf then we don't have it. Not even willing to walk upto the shoe section with me to help out.
Even after showing the picture or shoe information on their website they were not even able to tell that they don't have it or it's not available.
I don't know why they both were even there at the shop as they were just busy talking to their friends and passing the time.
Hopefully the store manager still works.

Got the best service from Zoe, so kind and helpful.also in such a happy mood making me feel so comfortable.has the best shoe too

Most unprofessional people working there bought my shoes not even 2 weeks ago was wripped from top didn't want to exchange as they are saying I pulled it out too hard never again footlocker Craigieburn

I dealt with both the store manager and one of his employees and I must say that the level of customer service was above and beyond my expectations. Very very helpful. It has been such a long time since Ive had such wonderful customer service. Thank you so much guys, I'll definitely be shopping at this store from now on.

Totally Disappointed! Experienced very bad customer service at foot locker craigieburn yesterday. So many store assistants but no body wants to come forward and assist. A healthy lady there just ignored us even after being approached. Felt like being racist. Would never ever go there again.

Stupid workers, they just looking for u never help, and they talk from them noses, I will never ever go there, they don't deserve $1/hour. I am not sure how this company employs them.so strange

Yesterday i came in to buy a pair of shoes at around 6-7pm and my experience wasn't comforting whatsoever. The two workers were not willing to assist anyone that entered the store, instead, they played a game of rock paper scissors to see which one of them had to ask us if we needed help.eventually the male employee lost, so he asked the group of people beside us if they needed help.me and the people I was with saw what happened and left the store.we knew we couldn't provide money for such impolite workers.

What can I say but the best footlocker store in the world, I was very lucky to deal with Bianca at that store and she went above and beyond. I really can’t say it in words how good she was to deal with she was able to get me exactly what I wanted and then went out of her way to follow up to make sure I was happy.believe me buyers you need to go there and ask for Bianca or Steph, they are the absolute best. AAAAAAAAAA+

Staff is great & service is good but apart from that I didn't really find what I looking for.

The staff is too ignorant! No one interested to show or sell anything as if they are doing a free service