Focus on Furniture

Went to get assistance in purchasing furniture for my new house. Spoke with the store manager, Sarah. Her professionalism and approachability was fantastic. Her product knowledge and explanation was extremely helpful. She answered all of my questions and made my overall experience quick and easy. I will for sure be returning to focus on furniture for any add ons.

Mel at Focus On Furniture in Maribyrnong has such an amazing soul and I could not recommend her enough. Thank you mel for all your help and all your kindness!

Bad quality for $700 bed frame, a part of the frame doesn’t sit flushed into it’s screws properly… waited 3 weeks for delivery and received our product with bird poo

Really helpful staff and we are SUPER happy with our new couch. The staff were easy to deal with and made the process really simple!

We recently purchased bedside tables from Focus on Furniture at their Maribyrnong store and are extremely happy with them. The quality of the product is excellent and the professionalism and friendliness of the staff was delightful. A very enjoyable experience.

The team at Focus On Maribyrnong are an ablsolute star. Great service, great quality and would recommend without hesitation. A special thanks to Serap and Joel for going above and beyond. We will use you again in the future.

Fantastic customer service and furniture. The manager went above and beyond for me, thank you

Recently purchased a 5-seater sofa, a bed, and a mattress Focus On Furniture and I am extremely happy with the quality of the products and the exceptional service provided. A special shout out to Joel and Sarah who assisted us with our purchase. They were very friendly and helpful and they even offered us a great deal over the Easter weekend.
Additionally, the delivery and set-up service was also punctual, efficient, and handled with great care. I will definitely be returning for future purchases.

WOW the staff members here are horrible,
"Knob jockey's" if you ask me.
Good furniture nothing bad about the business.

These guys have a great range of affordable furniture. The guy that helped me took time to give me options and was more than helpful negotiating a price. He didn't seem to mind that I moved everything around to find the perfect look. The furniture is generally solid wood and clever construction.
Well worth a look if you are considering a new piece for your home!

Marilena gave great customer service and was lovely to chat with too. Helped me make a decision and was very informative about product and other products available. I also compared quality of couch with other stores selling similar couches at similar prices and was obvious Focus on Furniture quality (and customer service) was much better for price and was an even better bonus couch was on sale too and in stock.deposit now paid and booked delivery! Exactly how business should be done)

Horrible. Don't believe Kane at Maribyrnong.

Early Nov - "yes you can have this before Christmas, it'll come in on Dec 6th. Plenty of time"

Late Nov - "Sorry, won't come in until February"

Don't believe what they say for a sale.

Will never shop with you again and will go out of my way to tell other's about your dishonest approach

We visited there for buy another sofa and there was a boy sales man was very rude not good experience

Moving during a lockdown comes with many challenges. Thankfully, buying furniture for my new space was a breeze with the help of the incredible Kylie at Focus On Furniture, Maribyrnong. Kylie talked me through products over the phone, gave suggestions and was, in a nutshell, superb to deal with. Any worry I had about buying furniture without having seen if before was allayed by Kylie's in depth knowledge of the products. Don't hesitate to give her a call!

I purchased two chairs from this store and inspire of them being defected they won't replace it. The worst service ever.

Oz and Woody who delivered and installed our dining table were efficient, friendly and took great care. Really appreciate their service.

Very simple ordering, order was done on time, delivery on time. High quality bed and very happy with purchase.

I'm feeling for small businesses this time and I don't usually leave reviews but I wanted to express my gratitude to the excellent service from purchase to delivery recently. Pre covid i bought a bed set and was able to look around without the pushy sales vibe and I also observed how positive the team were towards each other like no question big or small for them to answer. They offered a deposit option and full payment at delivery. I appreciated how the sales person whom I recall to be adriana that was honest bout the delays in the delivery.throughout the delays I was kept informed. When delivery was due I had to postpone delivery due to a loss and adriana was very compassionate about this. I've never experienced a service that went above and beyond during covid with a "family feel" and Im glad i did not opt for elsewhere. Id give a 100% if I could to focus on maribyrnong. Keep up the great service and I'm so happy with my bed set and mattress.

I went into the store already knowing what I wanted. Purchased a table and chairs and it was delivered on a scheduled time. Can't ask for much more, I would buy from here again.

I am very happy with the service at this store.
I had been waiting a very, very long time (almost 2 months) for my couch I paid in full from the Hoppers Crossing store - as soon as I contacted the Maribyrnong store for assistance, Kylie worked up a storm to ensure my couch would arrive that week - and it did! Thank you so much, Kylie!
I would further like to add how the truck driver, Alex, and his colleague were amazing and friendly, as well as put the couch together in no time!
Thank you!